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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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For $80 the arrangement looked like a $20 Walmart arrangement. I was embarrassed when I saw it. I won't be recommending you to anyone.
My arrangement wet absolutely perfect and exactly as expected. The customer service woman was soo helpful when I was afraid I sent it to the wrong place- we worked through it together- she was so sweet and helpful.
My friend said the flowers for her husband's memorial were beautiful. Distance prevented us from attending so we did not see them personally.
Satisfied - I didn't see the actual flowers so I am assuming that the delivery was acceptable.
Excellent service and wonderful attention to detail! High quality and the funeral arrangement was even more beautiful than I anticipated! I would highly recommend!
Much easier than most other sites I have used. By mistake I left a review indicating flowers had not been received. MY MISTAKE. Flowers were delivered on time. Another vendor was supposed to get bad review. SORRY
Vase was exactly what I would have wanted. Very nice
The flowers were very similar to the picture. They were beautiful.
Easy to use and quick response. I was disappointed the arrangement I ordered was substituted without anyone contacting me to let me know.
Thank you.
Easy to use and quick response.
Thank you.
One of my friends father passed away. I got some flowers for them in memory of and and the fact that I couldn't make the funeral.
The company did not deliver as requested. Had to make follow-up calls to ensure delivery before the funeral service.
Very nice company. Really enjoy doing business with you.
Thank you very much.
I received a thank you card saying that the flowers were beautiful. I also saw the arrangement at the funeral service and the arrangement was absolutely gorgeous! The florist did a fantastic job of duplicating the arrangement shown online.
El arreglo floral fue hermoso y digno del ser querido al cual despedimos
Easy ordering. Nice selection of flowers great price
Great experience, flowers were delivered on tie and ordering was fast and easy. Great service.
Delivery was good arrived at the funeral home promptly
I chose the least expensive of this bouquet of flowers. At $70 it consisted of two roses and some greenery. If the funeral had not been out of state I would have chosen a different flower shop.
I DON'T LIKE THAT IT ERASED EVERYTHING WHEN I WENT BACK TO CHECK OTHER FLOWER ARRANGEMENTS TODAY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Please note that when you select a date of delivery days in advance of the service the florist may contact the funeral home or church to coordinate the best date and time of delivery. Some funeral homes and churches reject flowers that are delivered for a specific service too many days in advance. In this case, the delivery date requested was 2 days in advance, and when you called Blooms Today on the day of the funeral service, your order was already on the way and was delivered before the commencement of the service. A note about this detail will be added to our flower checkout screen to inform customers within two weeks of this post.