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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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This was very convenient. I wish it could have shipped same day…but it came relatively quickly and the price is great! Book is in perfect condition.
If order was being cancelled, I should be able to speak with a person not a chat
I ordered and paid for a book, also paid for faster shipping. I never heard a word, so after 7 days, I contacted customer support. They said don't even have the book to ship to me (said they are still waiting for it to arrive to the warehouse but have no idea when it will be there). Are you allowed to "sell" something to someone that you don't even have? The money was taken on the day I ordered, so they have my money, but no book to sell. I asked for the digital version instead. They said no, I would have to pay for that and also wait 7 days for a refund from the original book. No way, I don't trust this company and want to tell everyone to STAY AWAY.
So far soo good! I'll be sure to use them again for the summer semester and the fall also!
Great shipping timing! Loved everything about this website!
Great. Rented a book. It came as expected. Not familiar with the whole book rental process, but so far so good.
Good service. No probkems. Arrived as quoted. Will use service again if I need to.
Good thank you. Got what I needed for cheaper than the school and the school was out of stock.
Had a great experience, renting my book saved me a lot of money.
I rented a book from Ecampus, they send it quick and the exact product that I needed.
Came in good quality and before the expected date; that being said, I would advise people to not get textbooks for your classes because, at least in my experience, they are rarely used and end up being a waste of money, even if the professor says it's required.
Found the book I needed, it was the lowest price, and it was shipped quickly!
Great experience with the company and received my textbook super quickly!
I am so glad that you guys had this book so I can go ahead on and start studying for my national exam
Thank you for shopping with us! -eCampus
I received my order without any damages and it came quickly.
It was excellent and the book material was excellent and it came right through
Thank you for the great review! -eCampus
Should be able to purchase without creating an account
ECampus makes renting textbooks a stress-free experience. My courses are two 8-week accelerated terms. I can rent an etextbook for more than half the price my campus' book store offers.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping at eCampus!