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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,528 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great option
February 17, 2025

This was very convenient. I wish it could have shipped same day…but it came relatively quickly and the price is great! Book is in perfect condition.

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Need to speak with customer service
February 17, 2025

If order was being cancelled, I should be able to speak with a person not a chat

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Georgia
2 reviews
0 helpful votes
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Do not do it
February 17, 2025

I ordered and paid for a book, also paid for faster shipping. I never heard a word, so after 7 days, I contacted customer support. They said don't even have the book to ship to me (said they are still waiting for it to arrive to the warehouse but have no idea when it will be there). Are you allowed to "sell" something to someone that you don't even have? The money was taken on the day I ordered, so they have my money, but no book to sell. I asked for the digital version instead. They said no, I would have to pay for that and also wait 7 days for a refund from the original book. No way, I don't trust this company and want to tell everyone to STAY AWAY.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Pennsylvania
1 review
0 helpful votes
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So far, so good!
February 17, 2025

So far soo good! I'll be sure to use them again for the summer semester and the fall also!

Date of experience: February 21, 2025
Illinois
1 review
0 helpful votes
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Great!
February 17, 2025

My experience was good, as I received my book in excellent condition.

Date of experience: February 7, 2025
Colorado
1 review
0 helpful votes
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Good job
February 17, 2025

Great shipping timing! Loved everything about this website!

Date of experience: February 10, 2025
Washington
1 review
0 helpful votes
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Smooth process
February 17, 2025

Great. Rented a book. It came as expected. Not familiar with the whole book rental process, but so far so good.

Date of experience: February 7, 2025
Washington
1 review
0 helpful votes
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Book
February 17, 2025

Good service. No probkems. Arrived as quoted. Will use service again if I need to.

Date of experience: February 7, 2025
Illinois
1 review
0 helpful votes
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Good thank you. Got what I needed for cheaper than the school and the school was out of stock.

Date of experience: February 7, 2025
Ohio
1 review
0 helpful votes
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Great
February 17, 2025

Had a great experience, renting my book saved me a lot of money.

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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I rented a book from Ecampus, they send it quick and the exact product that I needed.

Date of experience: February 7, 2025
Rhode Island
1 review
0 helpful votes
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Good
February 17, 2025

Came in good quality and before the expected date; that being said, I would advise people to not get textbooks for your classes because, at least in my experience, they are rarely used and end up being a waste of money, even if the professor says it's required.

Date of experience: February 7, 2025
Wisconsin
1 review
0 helpful votes
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Good
February 17, 2025

It's a good online book, that is easily accessible and reasonably priced

Date of experience: February 7, 2025
Oklahoma
1 review
0 helpful votes
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Excellent value and fast shipping!
February 17, 2025

Found the book I needed, it was the lowest price, and it was shipped quickly!

Date of experience: February 7, 2025
Missouri
1 review
0 helpful votes
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Review
February 17, 2025

Thanks, I will return later for a review. My class is still in session, so far so good.

Date of experience: February 25, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Virginia
2 reviews
0 helpful votes
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Thanks!
February 17, 2025

Great experience with the company and received my textbook super quickly!

Date of experience: February 1, 2025
Florida
3 reviews
0 helpful votes
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Thank u
February 17, 2025

I am so glad that you guys had this book so I can go ahead on and start studying for my national exam

Date of experience: February 7, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Pennsylvania
1 review
0 helpful votes
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Good experience
February 17, 2025

I received my order without any damages and it came quickly.

Date of experience: February 7, 2025
Illinois
1 review
0 helpful votes
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I had great feedback
February 17, 2025
Updated review

It was excellent and the book material was excellent and it came right through

Date of experience: February 3, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for the great review! -eCampus


Should be able to purchase without creating an account
February 8, 2025
Previous review

Should be able to purchase without creating an account

Date of experience: January 28, 2025
Georgia
1 review
0 helpful votes
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Easy Rental Process
February 17, 2025

ECampus makes renting textbooks a stress-free experience. My courses are two 8-week accelerated terms. I can rent an etextbook for more than half the price my campus' book store offers.

Date of experience: February 7, 2025