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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,521 reviews

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Connecticut
1 review
0 helpful votes
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Its a text book
February 18, 2025

! ;)

Date of experience: February 8, 2025
Ohio
1 review
0 helpful votes
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No comment
February 18, 2025

No comment. Ebooks just wanted to know if I received my book.

Date of experience: February 8, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for being a valued customer! -eCampus

California
1 review
0 helpful votes
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Easy
February 18, 2025

Super easy and came well packaged. Of course this mandatory review is a bit annoying.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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Quick and efficient
February 18, 2025

ECampus is incredibly easy to use, with a straightforward interface that allows for quick browsing and purchasing. The checkout process is simple, and the digital content is instantly accessible. Orders are processed efficiently, making it a hassle-free experience for students needing textbooks and course materials in a timely manner.

Date of experience: February 7, 2025
Kentucky
1 review
0 helpful votes
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Process was really smooth and fast
February 18, 2025

Had no problem the book came in really good condition, the delivery was okay and I had access to a online version of the book as well!

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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Great service!
February 18, 2025

My textbook came right in time for my classes to start! Everything went well

Date of experience: February 7, 2025
Canada
1 review
0 helpful votes
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Great book
February 18, 2025

This company is amazing, I was trying really hard to find this book and I was able too at a VERY affordable price 10/10! Also not a scam because I thought it was too good to be true, this is real!

Date of experience: February 7, 2025
Massachusetts
1 review
0 helpful votes
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Cyber crime
February 18, 2025

Book was in good condition and arrived quickly. The seller did a good job keeping me posted on where my delivery was

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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Easy transaction
February 18, 2025

Received book on time, so far no complaints. I will see how the return process goes.

Date of experience: February 7, 2025
Tennessee
1 review
0 helpful votes
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Great resource will recommend to friends and family members.

Date of experience: February 7, 2025
Texas
1 review
0 helpful votes
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Book
February 18, 2025

Very friendly. Very easy. I got my book on time and everything was perfect

Date of experience: February 7, 2025
Nebraska
1 review
0 helpful votes
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Perfect text book. Sells for $180-$240 new, purchased for $20 in good condition. Condition was EXCELLENT, and delivery prompt. Thank you!

Date of experience: February 7, 2025
Texas
2 reviews
0 helpful votes
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On time
February 18, 2025

Good experience.
On time delivery of the book. Thank you! 2 more characters here.

Date of experience: February 7, 2025
Kentucky
1 review
0 helpful votes
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Good book
February 18, 2025

Book good book good book good book good book good book good book

Date of experience: February 7, 2025
Pennsylvania
1 review
0 helpful votes
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Review
February 18, 2025

Good i ordered it for a good price. It was good. Look a little long

Date of experience: February 7, 2025
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Kentucky
1 review
0 helpful votes
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Good
February 17, 2025

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Date of experience: February 7, 2025
Pennsylvania
1 review
0 helpful votes
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Great option
February 17, 2025

This was very convenient. I wish it could have shipped same day…but it came relatively quickly and the price is great! Book is in perfect condition.

Date of experience: February 7, 2025
New York
1 review
0 helpful votes
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Need to speak with customer service
February 17, 2025

If order was being cancelled, I should be able to speak with a person not a chat

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Georgia
2 reviews
0 helpful votes
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Do not do it
February 17, 2025

I ordered and paid for a book, also paid for faster shipping. I never heard a word, so after 7 days, I contacted customer support. They said don't even have the book to ship to me (said they are still waiting for it to arrive to the warehouse but have no idea when it will be there). Are you allowed to "sell" something to someone that you don't even have? The money was taken on the day I ordered, so they have my money, but no book to sell. I asked for the digital version instead. They said no, I would have to pay for that and also wait 7 days for a refund from the original book. No way, I don't trust this company and want to tell everyone to STAY AWAY.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Pennsylvania
1 review
0 helpful votes
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So far, so good!
February 17, 2025

So far soo good! I'll be sure to use them again for the summer semester and the fall also!

Date of experience: February 21, 2025