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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,519 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Canceled an order
February 1, 2026

When my daughter contacted you about a canceled order, there was no response for well over two weeks, when she gave up and had me order.

Date of experience: January 15, 2026
Oklahoma
1 review
0 helpful votes
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No Response after canceled order
February 1, 2026

Our order was canceled after it had processed to our card due to discrepancies in payment. Like I said, the payment had cleared and order was still canceled. I did receive a refund but I completed the contact form with no response and there is not a phone number anywhere to contact a real person and the AI chat was no help.

Date of experience: January 14, 2026
Connecticut
1 review
0 helpful votes
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Great service
January 31, 2026

I like that i'm able to rent casebooks I only need for a semester for much less than what the school's bookstore wants to charge me.

Date of experience: January 21, 2026
California
1 review
0 helpful votes
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One stop shop
January 31, 2026

College books are expensive no matter where you go but here books can cost alot less and paying for them can be for the end of the semester instead of the beginning so you have time to have the funds available knowing when the payment will be due ahead of time

Date of experience: January 21, 2026
Erin C. — eCampus.com Rep
2 months ago

Thank you for being a valued customer! -eCampus

Virginia
1 review
0 helpful votes
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Ordered actual book by mistake
January 31, 2026
Updated review

I unerstand this is probobly uour marketing scheme to try and get people to order the actual book instead of the digital version but it is frustraating. I thought I was ordering the digital version and then realized I ordered the actual version by mistake.

Now I have ordered the digital version because I need it for class.

Thank you for understanding,

Date of experience: January 16, 2026

Straight forward, thank you
January 26, 2026
Previous review

Straight forward, thank you

Date of experience: January 16, 2026
Missouri
1 review
0 helpful votes
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Great experience
January 31, 2026
Updated review

This book came new. It was delivered fast. I did not want to pay full price for a book that I was only going to use for <11weeks. I was able to get the full benefits of this book. I will use ebooks in the future.

Date of experience: January 21, 2026

I was able to use a coupon
January 17, 2026
Previous review

I was able to use a coupon. I was able to rent the book instead of purchasing it

Date of experience: January 7, 2026
Missouri
1 review
0 helpful votes
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Simple and quick
January 31, 2026
Updated review

My experience has been great every time I have ordered a book to rent. They always come on time, and I really appreciate receiving the reminder email to send them back.

Date of experience: January 20, 2026

Great Experience
November 5, 2025
Previous review

Book arrived within a timely manner and is in great condition.

Date of experience: October 26, 2025
Ohio
1 review
0 helpful votes
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Perfect Condition!
January 31, 2026

The textbook had no water damage, writing in the margins, or highlights. The attached e-book code was unused. Lastly, it arrived right on time.

Date of experience: January 20, 2026
Michigan
1 review
0 helpful votes
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Great site!
January 30, 2026

I love ecampus because I can get cheaper rentals than the bookstore prices and save so much money! They are fast and efficient in getting books to you!

Date of experience: January 20, 2026
Pennsylvania
1 review
0 helpful votes
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Constant Delays!
January 30, 2026

ECampus give you the impression they have these books in stock to send to you but often they just get them from other 3rd party vendors who may or may not have the books in stock and you will never know until its been 3 weeks and your book still has not shipped. Otherwise, if the book is in stock, you usually are getting the best price.

Date of experience: January 20, 2026
Erin C. — eCampus.com Rep
2 months ago

While we carry thousands of titles in stock some titles are only available through the publisher. Thank you for choosing eCampus!

Georgia
1 review
0 helpful votes
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Keep cancelling orders + delay
January 30, 2026

It took multiple tries for me to even confirm an order because the order kept getting canceled because of some issue that the website did not adequately explain. And the shipping took way too long.

Date of experience: January 20, 2026
Florida
1 review
0 helpful votes
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Excellent and Prompt Service
January 30, 2026

I have ordered several ebooks through the years, and I have had no difficulties in either ordering or receiving the digital books.

Date of experience: January 20, 2026
District of Columbia
1 review
0 helpful votes
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Alright
January 30, 2026

Had previous login issues (made this account because of those issue) that lasted for months. Eventually resolved. Still charged for a book, getting resolved.

Date of experience: January 19, 2026
Erin C. — eCampus.com Rep
3 months ago

Thank you for choosing eCampus!

Connecticut
1 review
0 helpful votes
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Great
January 29, 2026

I am happy with the process. It was quick and easy. I have used your service in the past and will probably continue to do so.

Date of experience: January 19, 2026
Erin C. — eCampus.com Rep
3 months ago

Thank you so much for being a valued customer! -eCampus

Missouri
1 review
0 helpful votes
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Website was easy to use and ordering what simple and fast.
January 29, 2026
Updated review

I needed a specific book for class and had trouble finding it. I was able to purchase it here for a very reasonable price. It was shipped quickly and received in excellent condition.

Date of experience: January 19, 2026

Website easy to navigate and ordering was a breeze
January 15, 2026
Previous review

Website easy to navigate and ordering was a breeze.

Date of experience: January 5, 2026
Tennessee
1 review
0 helpful votes
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Quick, affordable, easy
January 29, 2026
Updated review

I was able to rent a book that was sold out everywhere. The rental was more afforable and I even purchased the book at a cheaper price at the end of the rental. Shipping was easy and fast.

Date of experience: January 19, 2026

Easy and fast
March 31, 2025
Previous review

Easy and fast

Date of experience: March 21, 2025
California
1 review
0 helpful votes
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Always a good experience
January 29, 2026
Updated review

From ordering to receiving, always simple and books always are in great condition + on time. Glad I started using these guys versus buying on Amazon.

Date of experience: January 18, 2026

All books are great condition
October 1, 2025
Previous review

Everything came fast and the books are practically new

Date of experience: September 21, 2025
New York
1 review
0 helpful votes
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Useful Website
January 28, 2026
Updated review

All textbooks have arrived on time and shipping them back is easy (save an amazon box)! Books are cheaper than most places when renting

Date of experience: January 18, 2026

Reviewing this Book
October 15, 2025
Previous review

Ecampus is a great resource to rent cheaper textbooks!

Date of experience: October 5, 2025
Virginia
1 review
0 helpful votes
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Issue Resolution
January 28, 2026

I had a lot of problems with my last rental. It didn't come until a week before my class was over - had to reach out to customer service several times. Then when I tried to return the rental through the link i recieved via text it said I didn't have a rental to return - so another call to customer service. They did refund my rental and give me a $25 credit towards future rental so the service recovery was great.

Date of experience: December 30, 2025
Erin C. — eCampus.com Rep
2 months ago

We're so sorry to hear you received your order so late. The order refunded in full on 01/08/26. If you need any further assistance, please contact our support team. Thank you for being a valued customer. -eCampus

California
1 review
0 helpful votes
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Easy to use and fair prices
January 28, 2026
Updated review

ECampus saved me a lot of money, the book arrived quickly and in the meantime they offer a digital book to use for 7 days while the book arrives. Returning the book was also very easy they give you a prepaid label and send you reminders for when it is due.

Date of experience: January 18, 2026

Easy Process and very affordable compare to other sites
August 17, 2025
Previous review

Easy Process and very affordable compare to other sites.

Date of experience: August 7, 2025