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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The books came within a week of ordering. I was afraid they might not come in time for the start of my class. They arrived three days before my classes start. The books are nice and neat.
Thanks so much for the speedy delivery.
Coming from a low-income family, it gives me relief knowing I can afford my textbooks without needing to shorten my meals to be able to afford textbooks.
Overall the books I ordered arrived in advertised condition and were easy to return at the end of my semester. The only frustrating piece was I paid for expedited shipping and books did not arrive within the advertised time frame for the expedited shipping--in fact they were nearly 5 business days later than what I anticipated based on the cost on the stated "2-day shipping". When I tried to resolve this with ecampus.com help portal, I was unable to get a meaningful resolution. Regardless, it's still the best deal for text book rentals for me at this time so I am renting books from ecampus again.
You guys canceled my order AFTER taking my funds from my account and now I am going to be missing my textbooks before the start of my semester. Communicate better with your PAYING customers!
Hello I had a really hard time returning the book from last semester. It took days to get the return label printed. I had it to UPS and scanned by the due date and I was stilled charged for half the book. Really disappointing.
I have ordered a book twice, and it has been cancelled by your company. I called customer service, they said it was because the student's name wasn't the same as the buyer... that's silly. I am buying books for my nephew in college. My nephew needs the book ASAP.
I started with my previous account using a different email but after purchasing my book it said some of my information was invalid causing me to not get my book. I am now in class so I do not have one yet
After spending some time researching the best source to get my textbook, I landed on ecampus for its affordability and reliability. Textbook came in better condition than expected and in a timely manner.
I was able to easily purchase and access digital books for a reasonable price. I am a repeat customer and will rely on Ecampus for the majority of my books
It's in the title, I want to order a book, but I got an email 3 hours later saying my order was cancelled and when i messaged customer services they never got back to me. So here's hoping that this book ships and they don't double charge my card <3
I bought my books (I can't say any opinion on the rental experience) but the books here are cheap, the ebooks work, and just make sure you give yourself ample time for items to be shipped to you and it worked out ok for me!
Thank you for providing feedback about your shopping experience! -eCampus
I have rented many books and I still do not get discounts, but its the only website I can get books easily and for less price.
Thank you for being a valued customer! -eCampus
I have been a long customer earning points and never accepts my promo codes.
I can access books, they are typically still pricey. I have run into issues accessing digital content, but my request for help was answered promptly.
Thank you for choosing eCampus!
The ordering processes was nice fast and easy its the shipping I struggled with as I'm still waiting for my refund from my last book rental.
Thank you for shopping at eCampus!
I was completely satisfied with the book and its prompt arrival. However, I was worried by not finding clear instructions included up front about how to return the rental. Happily, I was able to find instructions with a quick internet search.
If you need any further assistance, please visit our help desk at https://www.ecampus.com/help/help-desk. Thank you for shopping with us! -eCampus
You cancelled my previous order for the same book without answering my request for customer support. If you have a customer support system then I suggest you use it to respond to customers who are requesting to be contacted about a concern.
I would have liked a "Guest" option to purchase a book without creating an account.
It was a great experience to know that I was able to rent a textbook instead of buying a new one through the school bookstore
I placed an order today, Order #*******, for my boyfriend at 11:43am. It was then cancelled at 2:29pm because your "internal system recognized irregularities in your payment information". What irregularities? My boyfriend and I put in his name, his card information, his billing information, and my shipping location because he's moved into my house. I don't understand, given that we provided all the correct information for his billing details. Whatever, now I've put the order through again, Order #*******, with my payment information, hopefully that works without issue because you've now delayed the shipping of his books by a day. Awesome job, oh and your automated chat assistant literally does nothing. Don't promote 24/7 Live Chat and then have it be just a bot.
I found everything that I was looking for through ISBN search and was able to get them all ordered seemingly seamlessly. We'll see if they're actually in new condition and if they arrive in a reasonable amount of time, but for right now 5-stars on ordering process.
I've been using this since I started law school and it's always been reliable. The eWards system is great, the promo code opportunities are also great. Books always come to me new or in excellent condition.
Been using for 5+ years, Perfect Experience every time
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for being a valued customer! -eCampus