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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,523 reviews

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Virginia
1 review
0 helpful votes
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Book received
April 11, 2025

The survey is the worse part of the experience because I felt forced to do it.

Date of experience: April 1, 2025
Massachusetts
1 review
0 helpful votes
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.
April 11, 2025

I appreciate how easy the materials are to access, and that I can print them.

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
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Super easy
April 11, 2025

Was able to get my book quickly and they had the exact one I needed In stock!

Date of experience: March 31, 2025
California
1 review
0 helpful votes
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.
April 10, 2025

...

Date of experience: March 31, 2025
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Oregon
1 review
0 helpful votes
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Great
April 10, 2025
Updated review

My book was delivered in time and in very good condition despite being used.

Date of experience: March 20, 2023

*thumbs up* ;)
March 24, 2025
Previous review

*thumbs up* ;)

Date of experience: March 14, 2025
Texas
1 review
0 helpful votes
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Ordering was easy. The textbook came with in time for my class. We will see how it goes to ship it back to them. They helped out in a good way. Thank you!

Date of experience: March 31, 2025
South Carolina
1 review
0 helpful votes
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So far its been enlightening.
April 10, 2025

This was my first experience with ecampus and its been great.

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Fast shipping
April 9, 2025

I have a homeschooled high school junior that is taking a college algebra dual class. In order to assist, I needed to buy a used college algebra textbook. This website had the best price and I was impressed by their super fast shipping.

Date of experience: March 30, 2025
Mexico
1 review
0 helpful votes
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Excellent
April 9, 2025

It was an excellent experience, i received my book instantly.

Date of experience: March 29, 2025
Ohio
1 review
0 helpful votes
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Great customer service 👏
April 9, 2025

Was easy ordering then received a great book quickly! The book was not marked in, the binding was in great shape as well. The cost was perfect for a college student!

Date of experience: March 29, 2025
Alaska
1 review
0 helpful votes
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10/10
April 8, 2025

10/10. I loved how easy it was to find my book and get access to it.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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It came sooner than I thought
April 8, 2025

I really needed the book required for my course! Thank you!

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Overall Great Service!
April 7, 2025

I love the prices and the option of having a digital copy. This is my go to site now to purchase books.

Date of experience: March 28, 2025
Virginia
1 review
0 helpful votes
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I was told it would be delivered on a thursday at 9:00pm, it came Wednesday around 5pm.
One little pencil line in my book other than that all is perfect condition.
Very pleased with all aspects.

Date of experience: March 28, 2025
Texas
1 review
0 helpful votes
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Cancel order
April 7, 2025

I order a book. And You all cancel my order and now far far behind. Thanks a lot!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
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Received timely as described
April 6, 2025

My book arrived on time and in good condition as promised, will use again.

Date of experience: February 18, 2025
Sweden
1 review
0 helpful votes
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Order received
April 6, 2025

Good condition as described. No complaints. Will order from them again in the future.

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
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Order cancelled
April 6, 2025
Updated review

My order was cancelled for no good reason -- perhaps because I allowed the site to change my address to a suggested (correct) address.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 27, 2025

We will see
April 5, 2025
Previous review

We will see.

Date of experience: March 26, 2025
North Carolina
3 reviews
0 helpful votes
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On Competition
April 6, 2025

Excellent! Book was just as described. Date listed below is date of arrival.

Date of experience: April 5, 2022
California
1 review
0 helpful votes
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Timely!
April 6, 2025

Zero stress and reputable source
One of the problems I have faced when I purchased books is late delivery or no delivery at all. E campus. Com is a trusty source to purchase books. I highly recommended it to anyone

Date of experience: March 27, 2025