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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I placed an order for my mother-in-law, to have a gift sent to her son, but my order was cancelled the day after being placed.
Books always arrive, they always come in the condition described and provider is reliable.
I ordered this book when classes already started and needed the book immediately. The e-book option was my saving grace. And the option to rent was cheaper then Chegg (who also didn't offer an e-book option).
Books were delivered and shipped at a timely manner. Books are in good condition
Thank you for shopping with us! -eCampus
Easy to acquire book not so hard to understand when trying to rent book
I ran into a snag with ordering a book, I started a chat. Che M. Responded quickly and professionally with a solution.
Thank you for being a valued customer! -eCampus
Delivery was much slower than competitors and I thought that I would have received the book sooner.
Great service, always get product on time and it is exactly what I need
The hardest part the trip to the ups store to ship it back. An easy way to rent textbook and save money.
Will come back everything went smooth. My book was in great condition and I bought it at a good price!
There were no issues, delays or any discrepancies on my order. Service and the quality of the book exceptional.
It has been easy to find the titles i need and the process to rent or buy textbooks. It is always no stress knowing that I am going to find what I need at a reasonable price.
The whole experience is very simple, if you choose to rent a book they will let you know when to return it with a text message. Books come in great condition. Highly recommend.
I spoke to a representative, who explained the delay, but the shipping times advertised are incredibly misleading.
I paid for expedited shipping and it took over a week and a half to receive my order.
It was explained to me that the expedited shipping I paid for is applied once the shipper receives the order and is in reference to the turnaround time it then takes the shipper to process the final shipment.
While I now understand this, it is absolutely implied on the website that the expedited shipping will apply to the time it takes the end consumer to receive the order.
So, while this was misleading and incredibly frustrating, the order was completed and accurate.
Textbook arrived on time & in good condition. I will be using the company again.
Quick and affordable. Will definitely use this service again.
It was a good experience overall- good quality of the book and quick delivery.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! -eCampus