Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,528 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow REENA j.
Unfollow REENA j.
Share Review
Report Review

Book rental
May 4, 2025

On time. Easy. Book was in good condition. I would recommend it to anyone.

Date of experience: April 24, 2025
District of Columbia
1 review
0 helpful votes
Follow Dawn N.
Unfollow Dawn N.
Share Review
Report Review

Very interesting
May 4, 2025

This book is in good condition and very interesting. I need it for an education class. Easy to read.

Date of experience: April 24, 2025
New Jersey
1 review
0 helpful votes
Follow Margarete H.
Unfollow Margarete H.
Share Review
Report Review

No choice of used books
May 3, 2025

This text is for my next semester class on Career counseling. It's not available anywhere in print. I found a previous rental copy from you. Thank you!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 23, 2025
Washington
1 review
0 helpful votes
Follow Cindy L.
Unfollow Cindy L.
Share Review
Report Review

Slow Delivery
May 3, 2025

I paid for expedited delivery for an in stock order and it took 2 weeks not 5 days.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2025
Kentucky
1 review
0 helpful votes
Follow Hung T.
Unfollow Hung T.
Share Review
Report Review

O
May 2, 2025
Updated review

It was pretty good. No damage, no water damage. Came in quick.

Date of experience: April 22, 2025

Really good
April 15, 2025
Previous review

Really good. Quick, easy, affordable. That's all that matters. Get good preferably.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
Follow Crystal D.
Unfollow Crystal D.
Share Review
Report Review

Awesome service
May 2, 2025
Updated review

I always have a great experience with Ecampus. Great customer service and easy to find books

Date of experience: April 22, 2025

Easy to find books
November 15, 2024
Previous review

Easy to find books

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
Follow Trudy A.
Unfollow Trudy A.
Share Review
Report Review

Awesome experience!
May 1, 2025

The book was exactly what I needed and experience was great!

Date of experience: April 21, 2025
Delaware
1 review
0 helpful votes
Follow AMY L.
Unfollow AMY L.
Share Review
Report Review

Difficult To Order
May 1, 2025
Updated review

Order got cancelled because shipping address didn't match credit card address. When I filled out shipping address by autofill, street address was repeated and stored in system. When reviewing the order, no shipping address was shown until you get the email (too late!). This step could be improved.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025

Website is easy to use
April 29, 2025
Previous review

Website is easy to use. Prices are good.

Date of experience: April 19, 2025
Oregon
1 review
0 helpful votes
Follow Kathleen V.
Unfollow Kathleen V.
Share Review
Report Review

Quick service
May 1, 2025

Always quick delivery of books in great condition even when used

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
Follow Kimberly W.
Unfollow Kimberly W.
Share Review
Report Review

Easy and always have the books I need
May 1, 2025
Updated review

Always have the book I need for class, easy to use and affordable

Date of experience: April 20, 2025

Easy and always has the book I need
January 17, 2025
Previous review

Easy and always has the book I need

Date of experience: January 5, 2025
Connecticut
1 review
0 helpful votes
Follow Neil C.
Unfollow Neil C.
Share Review
Report Review

Thank you
April 28, 2025

I needed a chance to have this book while I was getting ready for a course. That's why I used this service. Thank you

Date of experience: April 18, 2025
Washington
1 review
0 helpful votes
Follow Katherine E.
Unfollow Katherine E.
Share Review
Report Review

It's fine
April 28, 2025

It was fine except unsure why so expensive. Also, these surveys should be optional.

Date of experience: April 18, 2025
Erin C. — eCampus.com Rep
12 months ago

Thank you for shopping at eCampus!

Washington
1 review
0 helpful votes
Follow Krishna P.
Unfollow Krishna P.
Share Review
Report Review

Best
April 28, 2025
Updated review

Had a very Smooth experience. Received new book. Very Good.

Date of experience: April 18, 2025

Great
April 11, 2025
Previous review

Great. Hoping to get the product faster

Date of experience: March 31, 2025
Illinois
1 review
0 helpful votes
Follow Haashem M.
Unfollow Haashem M.
Share Review
Report Review

No
April 28, 2025

It was good, it was good, it was good enough, and I did it once before

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow Jack L.
Unfollow Jack L.
Share Review
Report Review

Order Canceled
April 27, 2025
Updated review

I was not given a notice that my order was canceled. When I didn't receive my book on the day I was supposed to, I checked the status of the order on the website and found it was canceled due to an error in my address or billing method, but the customer service representative said the system does not tell her what the issue was, so I don't even know how to avoid the issue.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2025

The ordering process was easy
April 27, 2025
Previous review

The ordering process was easy.

Date of experience: April 16, 2025
Alabama
1 review
0 helpful votes
Follow Melissa S.
Unfollow Melissa S.
Share Review
Report Review

Excellent
April 27, 2025
Updated review

The whole experience took maybe 5 minutes. It was simple, and the books were delivered in a time manner. This will be the first place I choose every single time for my textbooks

Date of experience: April 17, 2025

Books were available and easy to find
January 13, 2025
Previous review

Books were available and easy to find. The checkout process was a breeze

Date of experience: January 3, 2025
Cyprus
1 review
0 helpful votes
Follow Kim C.
Unfollow Kim C.
Share Review
Report Review

Service was great. Book looks new, haven't taken out of plastic wrapping yet.

Date of experience: April 16, 2025
California
1 review
0 helpful votes
Follow Tori G.
Unfollow Tori G.
Share Review
Report Review

Got it
April 26, 2025

The book came one day late but in great condition. Thanks!

Date of experience: April 16, 2025
Minnesota
1 review
0 helpful votes
Follow Tammy O.
Unfollow Tammy O.
Share Review
Report Review

Easy to do
April 26, 2025
Updated review

I love how quick and easy it is to do. I also love that it shows pictures of the books. Also, love the low prices.

Date of experience: April 16, 2025

Happy with purchase
March 21, 2025
Previous review

It was a quick and easy process. I'm glad I looked this book up and found such a great deal. Very happy with how quick it showed up.

Date of experience: March 10, 2025
Illinois
1 review
1 helpful vote
Follow Allison S.
Unfollow Allison S.
Share Review
Report Review

Wont let me use coupons
April 26, 2025

Every coupon provided they wouldn't let me use when checking out and they said it was supposed to be free shipping which it was not! Also they fee you to death! I just want to purchase a textbook not lose all my money!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2025