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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,526 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Great
May 9, 2025

Great experience every time, excellent communication and fast delivery!

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Book order
May 9, 2025
Updated review

Got what i ordered, and if you want me to leave a review and mandate how many words i have to use then this is what you get.

Date of experience: April 29, 2025
Erin C. — eCampus.com Rep
11 months ago

Thank you for shopping with us! -eCampus


Great price and selection
April 22, 2025
Previous review

Great price and selection

Date of experience: April 12, 2025
Texas
1 review
0 helpful votes
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Great service
May 9, 2025
Updated review

Quick and easy to order and received my order in a few days thank you for your speedy service and my book was in great condition

Date of experience: April 29, 2025

Easy and quick
April 24, 2025
Previous review

Easy and quick

Date of experience: April 14, 2025
Maryland
1 review
0 helpful votes
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Love it
May 9, 2025

It came in a timely fashion and loved it. Thank you for all your help. I will definitely be using you guys again.

Date of experience: April 29, 2025
Alabama
1 review
0 helpful votes
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Great Site, very easy to use!
May 8, 2025

I've been very pleased with all of my transactions with eCampus.com.

Date of experience: April 28, 2025
California
1 review
0 helpful votes
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Its very easy to find the books you need. I am currently in a time crunch for school, and ecampus made my life so much easier.

Date of experience: April 28, 2025
Colorado
1 review
0 helpful votes
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Ease and Inexpensive
May 8, 2025

It's easy to rent a textbook and extend your rental if need be.

Date of experience: April 28, 2025
Georgia
1 review
0 helpful votes
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Great
May 7, 2025
Updated review

Very convenient. The process was easy and the price was fair. I would recommend it.

Date of experience: April 27, 2025

Great experience
April 20, 2025
Previous review

Great experience

Date of experience: April 10, 2025
New York
1 review
0 helpful votes
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Good experience renting
May 7, 2025

I believe this is my first time renting from eCampus. After a slight glitch, it was easy to order and it arrived on time.

Date of experience: April 27, 2025
Maryland
1 review
0 helpful votes
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Rare book found
May 7, 2025

I could not find this anywhere else. It was new and a great price

Date of experience: April 27, 2025
Texas
1 review
0 helpful votes
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Na
May 7, 2025
Updated review

Easy an effective would love to rent from them In the future only con wish they gave access to text online instead of paying.

Date of experience: April 27, 2025

EASY TO NAVIGATE AND SUPER QUICK
April 20, 2025
Previous review

EASY TO NAVIGATE AND SUPER QUICK

Date of experience: April 10, 2025
Washington
1 review
0 helpful votes
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Good
May 7, 2025

The book arrived, it was in good condition and I can use it for my class.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 26, 2025
Washington
1 review
0 helpful votes
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Good
May 6, 2025
Updated review

Good book recommend for class if you want to pass the class, required reading

Date of experience: April 26, 2025

Thanks, saved some money :)
April 19, 2025
Previous review

Thanks, saved some money :)

Date of experience: April 9, 2025
Maine
1 review
0 helpful votes
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Damaged book
May 6, 2025

Reached out to the company and they are sending me a new book. It's really important to check the book carefully for any damage and to report it quickly because if you don't you will be charged for the price of a new book to replace the damaged one.

Date of experience: April 26, 2025
Erin C. — eCampus.com Rep
12 months ago

Thank you for leaving a review and for being a valued customer! -eCampus

California
1 review
0 helpful votes
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Couldn't have been easier!
May 5, 2025

Easy to navigate and the best prices of any site. Have used multiple times through out the years and now I am buying textbooks for my daughter.

Date of experience: April 25, 2025
Texas
2 reviews
0 helpful votes
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I did not use
May 5, 2025
Updated review

Good experience but I did not use the book. I need to return it

Date of experience: April 25, 2025
Erin C. — eCampus.com Rep
12 months ago

Thank you for shopping at eCampus!


Reasonable
April 5, 2025
Previous review

Reasonable

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
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Fast and Good
May 5, 2025

Got ebook almost immediately, which I needed because I had issues with other sites not being fast enough. Expensive but good for required textbooks you can't find elsewhere

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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New
May 4, 2025
Updated review

I've never heard of this website till I enrolled in a class and spoke to a teacher about it.

Date of experience: April 24, 2025
Erin C. — eCampus.com Rep
12 months ago

Thank you for being a valued customer -eCampus


Smooth process
April 19, 2025
Previous review

Smooth process

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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I received the books within weeks and they're in good condition.

Date of experience: April 24, 2025
GB
1 review
0 helpful votes
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Second attempt at buying the same book
May 4, 2025
Updated review

Second time trying to buy this book. Fingers crossed it works!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 24, 2025

Thank you :)
May 4, 2025
Previous review

Thank you :)

Date of experience: April 24, 2025