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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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They have competitive prices, straight forward ordering and return processes, and great customer service.
I was able to receive my book rentals for my classes for a cheap price and fast shipping!
Books shipped and received in a timely fashion. Would order again
!
I used ecampus 9 ago for a master's program. It is great that they have such a wide selection of books, that you will more than likely find the books that you need at an affordable rental price. So when this semester or quarter is over, you can return any books that you do not need and you can purchase the books that you want to keep
I enjoy the affordability of rented textbooks
Ordering is quite simple, fast and convenient, although order processing takes a long time.
My shopping experience so far has been smooth and easy. The website is user-friendly, product details are clear, and checkout was straightforward.
It was Great! Thanks for making the site easy to navigate.
I enjoyed the ease of finding the books i need for my courses.
Simple to rent and excellent price. I will be using ecampus again. Thanks!
Random order cancelled and no customer service number and I was charged for a cancelled order
My book arrived in perfect condition and there were no delays.
Great, should offer military discounts for veterans.
Very convenient to find a book and make the purchase. The delivery was quick.
I love the different options for digital and various shipping dates and prices.
Easy, cheap(er), and all the books assigned are usually available
Yes, I received your order. Shipping arrived on time. Thank you!
Great affordable price than my college bookstore. Thank you!
Please place the textbook with a paper cover, packaging material, or have it sealed with a plastic wrap in the packaging. I had a textbook arrive only in a box and it didn't have a plastic wrap or paper cover to help cushion the textbook to prevent damages. This would be helpful.
Thank you for your feedback and for choosing eCampus!
Order was cancelled and I had to place it again - hoping it completes this time. I would have liked to have been able to call a service line to try and get help. Had to wait for chat to open. They could not fix it and told me I just had to order it again. They did give me a $5 credit for the hassle.
My order was canceled after I placed it and now will not receive the book before classes start. It will also take a week to get my money back. Unacceptable.
I like that there are so many options regarding how to order books.
That leads to a bad experience. And I don't have the time to make this 50 characters.
Cheaper digital & hardcover options than my school's bookstore! Happy to use ecampus.com
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you so much! -eCampus