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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,523 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Ecampus rocks
August 24, 2025

They have competitive prices, straight forward ordering and return processes, and great customer service.

Date of experience: January 8, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you so much! -eCampus

Texas
1 review
0 helpful votes
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Great rental prices
August 24, 2025
Updated review

I was able to receive my book rentals for my classes for a cheap price and fast shipping!

Date of experience: January 14, 2025

Easy and accessible
September 1, 2024
Previous review

Easy and accessible

Date of experience: August 22, 2024
New York
1 review
0 helpful votes
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Good service
August 24, 2025
Updated review

Books shipped and received in a timely fashion. Would order again

Date of experience: August 14, 2025

Quick and easy ordering!
July 31, 2025
Previous review

Quick and easy ordering!

Date of experience: July 21, 2025
Illinois
1 review
0 helpful votes
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!
August 24, 2025

!

Date of experience: January 8, 2025
New Mexico
1 review
0 helpful votes
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Affordable rentals
August 24, 2025
Updated review

I used ecampus 9 ago for a master's program. It is great that they have such a wide selection of books, that you will more than likely find the books that you need at an affordable rental price. So when this semester or quarter is over, you can return any books that you do not need and you can purchase the books that you want to keep

Date of experience: August 13, 2025

I enjoy the affordability of rented textbooks
August 10, 2025
Previous review

I enjoy the affordability of rented textbooks

Date of experience: July 30, 2025
South Carolina
1 review
0 helpful votes
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Good
August 24, 2025
Updated review

Ordering is quite simple, fast and convenient, although order processing takes a long time.

Date of experience: August 13, 2025

My shopping experience so far has been smooth and easy
August 23, 2025
Previous review

My shopping experience so far has been smooth and easy. The website is user-friendly, product details are clear, and checkout was straightforward.

Date of experience: August 12, 2025
Texas
1 review
0 helpful votes
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Lifesaver
August 24, 2025
Updated review

It was Great! Thanks for making the site easy to navigate.

Date of experience: August 13, 2025

Another Semester
August 23, 2025
Previous review

I enjoyed the ease of finding the books i need for my courses.

Date of experience: August 13, 2025
Pennsylvania
1 review
0 helpful votes
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Easy transaction
August 23, 2025
Updated review

Simple to rent and excellent price. I will be using ecampus again. Thanks!

Date of experience: August 13, 2025

Easy to use
August 6, 2025
Previous review

Easy to use. Thanks!

Date of experience: July 27, 2025
Massachusetts
1 review
0 helpful votes
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Order cancelled
August 23, 2025

Random order cancelled and no customer service number and I was charged for a cancelled order

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 13, 2025
Georgia
1 review
0 helpful votes
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Great experience.
August 23, 2025
Updated review

My book arrived in perfect condition and there were no delays.

Date of experience: August 20, 2024

Great, should offer military discounts for veterans
January 17, 2025
Previous review

Great, should offer military discounts for veterans.

Date of experience: January 7, 2025
Florida
1 review
0 helpful votes
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Easy and convenient
August 23, 2025

Very convenient to find a book and make the purchase. The delivery was quick.

Date of experience: August 13, 2025
California
1 review
0 helpful votes
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Easy to use and find options
August 23, 2025

I love the different options for digital and various shipping dates and prices.

Date of experience: August 13, 2025
Illinois
1 review
0 helpful votes
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Easy, cheap(er), and all the books assigned are usually available

Date of experience: August 13, 2025
Kentucky
1 review
0 helpful votes
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Order arrived on time
August 23, 2025
Updated review

Yes, I received your order. Shipping arrived on time. Thank you!

Date of experience: August 13, 2025

Great affordable price than my college bookstore
August 9, 2025
Previous review

Great affordable price than my college bookstore. Thank you!

Date of experience: July 30, 2025
California
1 review
0 helpful votes
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Cover the textbook
August 23, 2025

Please place the textbook with a paper cover, packaging material, or have it sealed with a plastic wrap in the packaging. I had a textbook arrive only in a box and it didn't have a plastic wrap or paper cover to help cushion the textbook to prevent damages. This would be helpful.

Date of experience: August 12, 2025
Erin C. — eCampus.com Rep
8 months ago

Thank you for your feedback and for choosing eCampus!

California
1 review
0 helpful votes
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Order was cancelled and I had to place it again - hoping it completes this time. I would have liked to have been able to call a service line to try and get help. Had to wait for chat to open. They could not fix it and told me I just had to order it again. They did give me a $5 credit for the hassle.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2025
California
1 review
0 helpful votes
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Cancelled order
August 23, 2025
Updated review

My order was canceled after I placed it and now will not receive the book before classes start. It will also take a week to get my money back. Unacceptable.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2025

Great options for books
August 18, 2025
Previous review

I like that there are so many options regarding how to order books.

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
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That leads to a bad experience. And I don't have the time to make this 50 characters.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 12, 2025
Wisconsin
1 review
0 helpful votes
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Affordability & Convenience
August 22, 2025

Cheaper digital & hardcover options than my school's bookstore! Happy to use ecampus.com

Date of experience: August 12, 2025
Indiana
1 review
0 helpful votes
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Thank you
August 22, 2025

I've used you guys for years and have helped me save money in an easy way. It's easy to use and helpful.

Date of experience: August 11, 2025