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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,515 reviews

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Ohio
1 review
0 helpful votes
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Which prices were more affordable
August 28, 2025
Updated review

I've noticed a lot of the prices are close to purchasing the book and I think that they should make the prices more reasonable since we're renting for we're only 16 weeks I had a customer service rep say that they price their prices that are like other websites but if you think about it, if you made them lower price more people would come to you and not worry about other websites make your rentals more affordable

Date of experience: August 18, 2025

Needs to be more affordable
August 11, 2025
Previous review

Books aren't really affordable, if Ur renting, it shouldn't cost the almost the same amount as buying it new.

Date of experience: August 1, 2025
Missouri
1 review
0 helpful votes
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This place is a great place to get school books. I will be ordering again real soon.

Date of experience: August 18, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you! -eCampus


The purchasing part of this has been great so far
August 14, 2025
Previous review

The purchasing part of this has been great so far. I will wait to see when the book arrives to give more details.

Date of experience: August 4, 2025
Michigan
1 review
0 helpful votes
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Good
August 28, 2025

I bought it online and it was delivered just as they said it would. No issues.

Date of experience: August 18, 2025
Missouri
1 review
0 helpful votes
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Satisfied
August 28, 2025
Updated review

I am happy with my experience with ecampus. I save money on textbooks with them.

Date of experience: August 18, 2025

Great
January 27, 2025
Previous review

This shipping was fast. I was able to get my books cheaper and I was able to rent them.

Date of experience: January 17, 2025
California
1 review
0 helpful votes
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Great
August 28, 2025

Very easy to get the material and quick! This is my third time using it.

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Poor customer phone service
August 28, 2025

Did not respond to previous requests so why should I expect different

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2025
South Carolina
1 review
0 helpful votes
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Quick, Easy, and Budget Friendly
August 28, 2025

I was able to rent textbooks for World Literature without paying full price for each book at one time. I was able to find the whole series of books needed for one price

Date of experience: August 18, 2020
Kansas
2 reviews
0 helpful votes
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Great
August 28, 2025
Updated review

Easy to navigate and they have great deals on school textbooks.

Date of experience: August 17, 2025

Better Deals!
August 19, 2025
Previous review

I compared several different places for the textbook I needed and eCampus offers the best rental deals! Tuition is already expensive enough, so why pay more money on textbooks for one semester?

Date of experience: August 9, 2025
Tennessee
1 review
0 helpful votes
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Reasonably priced
August 28, 2025
Updated review

Your site was the cheapest option for this particular used text book

Date of experience: August 17, 2025

So far good…
August 13, 2025
Previous review

So far good….

Date of experience: August 3, 2025
Ohio
1 review
0 helpful votes
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First time using eCampus
August 28, 2025

Easy to navigate and find the books I need. I recommend eCampus to anyone looking for alternative place to buy or rent their text books for school.

Date of experience: August 17, 2025
Indiana
1 review
0 helpful votes
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Trusts and Estates
August 27, 2025

I did not get a notification that my order shipped, like I have for my previous orders.

Date of experience: August 17, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for shopping at eCampus!

Michigan
1 review
0 helpful votes
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Book was as described.
August 27, 2025

The book arrived on time and was in the conditioned that was listed.

Date of experience: August 17, 2025
Kansas
1 review
0 helpful votes
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Coupon code issues
August 27, 2025

When trying to apply to coupon code it stated it didn't meet the min $75 amount when the book rental cost $84.

Date of experience: August 17, 2025
Erin C. — eCampus.com Rep
7 months ago

The title you ordered is part of an exclusive publisher rental program. These titles are currently excluded from any discounts or promotions.

New York
1 review
0 helpful votes
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Some needs little more attention
August 27, 2025

Overall, the experience was good. However, some of the books need more attention. At the very least, please make sure the covers are cleaned with a wet towel.

Date of experience: August 17, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for your feedback and for choosing eCampus!

Florida
1 review
0 helpful votes
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Shipping fees and shipping tax
August 27, 2025

These two items appear as hidden fees, even though I know they apply. Be up front and add them based on my shipping address. Thank you!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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Great service
August 27, 2025

I recieved my book in a timely manner. Very satisfied with my purchase and shipping time. Thank you very much eCampus.

Date of experience: August 16, 2025
Nebraska
1 review
0 helpful votes
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Bad
August 27, 2025

Title of product didnt contain included details, without specific details about renting vs. buying. Wouldnt cancel my order and im still waiting for my refund; I was also initially expected to pay a $20 "restocking fee" for my $90 order. Experience: Scammed

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 16, 2025
Texas
1 review
0 helpful votes
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Recommend Highly
August 27, 2025

If you need to rent your school books, this is the place. Easy from the start!

Date of experience: August 16, 2025
Pennsylvania
1 review
0 helpful votes
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FABULOUS
August 26, 2025

I love getting my books from here. Digital options can't be beat!

Date of experience: August 16, 2025
Florida
1 review
0 helpful votes
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Always a great experience
August 26, 2025

I have ordered form ECampus on more than one occasion and I have always had a great experience. No issues, fast shipping, and books are always in great condition!

Date of experience: August 16, 2025