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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,474 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Easy and Great
September 12, 2025

Wonderful experience! Easy to order and received on time. Will order gain,

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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Easy Ordering
September 12, 2025

Easy ordering, but wish there was an option to purchase textbook, rather than only rent. Not interested in loose leaf editions. Wish there was faster shipping.

Date of experience: September 2, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback and for choosing eCampus!

Texas
1 review
0 helpful votes
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Good service, too expensive
September 12, 2025

As with any textbook rental is exorbitantly priced. But it arrived on time and in one piece so.

Date of experience: September 2, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for being a valued customer! -eCampus

New York
1 review
0 helpful votes
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Good
September 12, 2025

Good book arrived in the mail in expected time for class. Book was what I ordered and did not have writing in it

Date of experience: September 2, 2025
California
1 review
0 helpful votes
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First order canceled for no reason
September 12, 2025

Placed an order with expedited shipping last week and it was cancelled with a very vague reason, made me extremely unhappy. Had to reorder and pay even more for shipping.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2025
Georgia
1 review
0 helpful votes
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Easy to order
September 12, 2025

It's easy to place an order and very good prices compare to Amazon

Date of experience: September 1, 2025
Michigan
1 review
0 helpful votes
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Not satisfied that I cannot use more than one coupon per transaction

Date of experience: September 2, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for your feedback and for shopping at eCampus!

Louisiana
1 review
0 helpful votes
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No hassle book ordering.
September 12, 2025

Very quick and easy ordering. User friendly website. A series of helpful reminders for rentals.

Date of experience: August 2, 2023
Indiana
2 reviews
0 helpful votes
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Great Website!
September 12, 2025
Updated review

Buying books on this website is wonderful! They have a solid loyalty program, a great selection (I could not find this book on other sites for this kind of price.), and walked away with my desired deal!

Date of experience: September 1, 2025

Great Book Selling Site!
April 30, 2025
Previous review

This site is easy to work with and has a great loyalty program!

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Great experience
September 11, 2025

I have use ecampus for over 20 years. Now I purchased books for my kids

Date of experience: September 1, 2025
Michigan
1 review
0 helpful votes
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Easy & Affordable Resources
September 11, 2025
Updated review

I find most of my textbooks available on here for a great price. Ebooks make it super convenient for me rather than waiting for shipping and having bulky textbooks to hold on to.

Date of experience: September 1, 2025

Confused but okay
March 3, 2025
Previous review

I purchased one textbook on this website and a different textbook from Sage Publishing, sometimes the two websites will glitch (I guess) and deny me access to one or the other. One day I had access to both textbooks, one on each website, and the next day I only had access to one textbook on both websites. Not sure if these websites are owned by the same company or what but it is slightly frustrating to not know when or where I can access certain textbooks. I was able to play around with the websites and get my access straightened out but still a bit frustrating that I even had to do that at all.

Date of experience: February 20, 2025
California
1 review
0 helpful votes
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I wish you would fix your CC handling
September 11, 2025
Updated review

Every time I use my CC, it fails with form validation errors. Have to use PayPal with the same CC instead.

Date of experience: September 1, 2025
Erin C. — eCampus.com Rep
7 months ago

Thank you for your feedback and for shopping at eCampus!


Site is very fast, good search results.
August 26, 2025
Previous review

Very easy and very fast to find what the books I'm looking for.

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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No 20 letter access code
September 11, 2025
Updated review

I did not get an access code for one of my classes. I was told this is the official website

Date of experience: September 1, 2025

It was very easy to buy the textbook
September 9, 2025
Previous review

It was very easy to buy the textbook.

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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ECampus is amazing!
September 11, 2025

I use eCampus for all of my textbooks and it has saved me throughout these past few years

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
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Great
September 11, 2025

No issues with delivery or ordering, very easy process and good quality

Date of experience: September 1, 2025
Arkansas
1 review
1 helpful vote
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American: A Narrative History
September 11, 2025

Got on time and excited to read it all for my college class and finish in 7 weeks!

Date of experience: September 1, 2025
Erin C. — eCampus.com Rep
6 months ago

Thank you for choosing eCampus!

Tennessee
1 review
0 helpful votes
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EASY!
September 10, 2025

Easy to order, get help and options with shipping, and pricing was consistent with other sites but quicker shipping.

Date of experience: August 31, 2025
Utah
1 review
0 helpful votes
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Easy to use
September 10, 2025

Loved that you can use the book ID and the search engine is very helpful.

Date of experience: August 30, 2025
New York
1 review
0 helpful votes
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Always find the book needed
September 9, 2025
Updated review

I like getting rewards, I like the ease of finding the books,

Date of experience: August 30, 2025

Easy to order and its a great surprise when you have...
January 29, 2025
Previous review

Easy to order and its a great surprise when you have e rewards to use

Date of experience: January 19, 2025
Delaware
1 review
0 helpful votes
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Easy and Reasonable
September 9, 2025
Updated review

Easy experience. Able to find all my textbooks due to my campus bookstore being sold out. Prices are reasonable too.

Date of experience: August 30, 2025

It was easy process
September 9, 2025
Previous review

It was easy process.

Date of experience: August 30, 2025