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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,463 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Review
September 16, 2021

Needed a textbook quickly and got it within the next day

Date of experience: September 15, 2021
North Carolina
1 review
0 helpful votes
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Cyber security
September 15, 2021
Updated review

Easy to find and great prices! Great selection and I will definitely buy from you guys again

Date of experience: September 15, 2021

Easy to find and great prices
September 5, 2021
Previous review

Easy to find and great prices

Date of experience: September 5, 2021
Ohio
1 review
0 helpful votes
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Damage book
September 15, 2021

My book came damaged. The reason it was damaged was someone shoved it in the packing material and bent the back pages and cover.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
California
2 reviews
0 helpful votes
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Easy to order..
September 15, 2021

It was very easy to order but delivery did take a bit long. The books came very well packaged. Thank you

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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First Purchase
October 15, 2021

Easy, but also unclear if i have to pay for shipping to return the book or not. Shipping is expensive

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Its cool
September 14, 2021
Updated review

It got delivered in a timely manner. Why do i need 50 characters?

Date of experience: September 14, 2021

Please dont cancel the order
September 3, 2021
Previous review

Please dont cancel the order

Date of experience: September 3, 2021
Texas
1 review
0 helpful votes
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Great price and quick service!
September 14, 2021

I found a textbook I needed for much cheaper, and it was online making it more environmentally-friendly and less costly. The book arrived pretty fast, so great experience overall!

Date of experience: September 14, 2021
New York
1 review
0 helpful votes
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Great experience
September 14, 2021

First time customer and it was terrific- fair pricing, easy to navigate site, quick delivery. Overall very satisfied

Date of experience: September 14, 2021
Minnesota
1 review
0 helpful votes
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Score! Found my book for less.
September 14, 2021
Updated review

I was pleased to find the book, and a used copy for less. Was a little bummed that it was on back order without an ETA. It still came faster than expected.

Date of experience: September 13, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with eCampus!


Quick and simple
September 3, 2021
Previous review

Quick and simple

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Reasonable Rates and Great Service
September 13, 2021

Through my extensive research, I found eCampus.com to be not only cost-effective but I had several options to choose from.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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The Allyn & Bacon Guide to Writing,
October 13, 2021
Updated review

Extra charge on shipping, no discount new subscriber.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 13, 2021

Extra charge on shipping, no discount new subscriber
October 3, 2021
Previous review

Extra charge on shipping, no discount new subscriber.

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Swift Delivery
September 13, 2021

Got my book sooner than expected. Great condition. Will order again.

Date of experience: September 12, 2021
New York
1 review
0 helpful votes
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Good place to get textbooks
September 13, 2021

I found this site because it was the cheapest option to rent my required textbook. The whole process was easy and my book arrived in good condition in about a week.

Date of experience: September 12, 2021
Arkansas
1 review
0 helpful votes
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College books
September 12, 2021
Updated review

Thankful to have found a website that SAVES me an arm and a leg when it comes to buying college textbooks!

Date of experience: September 12, 2021

Thankful to have found a website that SAVES me an arm...
September 2, 2021
Previous review

Thankful to have found a website that SAVES me an arm and a leg when it comes to buying college textbooks!

Date of experience: September 2, 2021
New York
1 review
0 helpful votes
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Happy camper
September 12, 2021

Got my textbook on time. I would order from here again for sure

Date of experience: September 12, 2021
California
1 review
0 helpful votes
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Don't ask
October 12, 2021

I could never find the product but you have no problems taking my money

Date of experience: September 11, 2021
California
1 review
0 helpful votes
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Student
September 11, 2021

Excellent experience. Arrived on time and books stock was excellent.

Date of experience: September 11, 2021
California
1 review
0 helpful votes
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Ebook Purchase
September 11, 2021
Updated review

Very easy and fast. Straightforward and intuitive. Pleasure to order online from.

Date of experience: September 10, 2021

Very easy and fast
August 31, 2021
Previous review

Very easy and fast. Straightforward and intuitive. Pleasure to order online from.

Date of experience: August 31, 2021
Maryland
2 reviews
0 helpful votes
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Way
September 10, 2021

Way why who how what when where this that other they

Date of experience: September 10, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

North Carolina
1 review
0 helpful votes
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Hard to get refund
October 10, 2021

Puppy pee on the book I requested a refund got. Approval to send the book back. Waited 1 month…. Then things got nasty, yes we got the book back but we're too busy to issue your refund? Don't order from this place I think there's a merger going on so they don't care about service. Been over 30 days still waiting

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2021