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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,489 reviews

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GB
1 review
0 helpful votes
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Great experience!
December 1, 2021

Pretty quick and simple. This is a great a easy site to order my university books. I definitely will be recommending this site to everyone. I enjoyed every minute of my shopping experience. Only took me like a second to find the book I was looking for! Thank You for making this so Easy Ecampus! Great experience! Thank You for making this so Easy Ecampus!

Date of experience: November 30, 2021
Tennessee
1 review
0 helpful votes
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Love ecampus!
November 30, 2021

Ecampus always has the cheapest prices and deliver in a timely manner.

Date of experience: November 29, 2021
Massachusetts
1 review
0 helpful votes
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I sent a buyback book on September 20th and thus far did not receive any formal replies from the company in response to my requests. Without any hope that they can send me the check they promised, I simply asked them to return my book, but they just ignored my requests as always. A scam!

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 25, 2021
France
9 reviews
3 helpful votes
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Cheap textbooks
November 21, 2021

As soon as the learning season comes I try to to buy everything in order not to distract after I start studying. In July I applied to this service as I heard that they offer quite cheap texbooks. I write a lot and one textbook is being finished just in couple of weeks. Of course, I ordered here plenty of textbooks and paid for it a small price. I liked this service and I think that it's very convenient to have such a service where you can uby everything for your studying just for nothing. I wish all students would pay attention to this service in order to save their money, because sutndets have issues with money.

Date of experience: November 20, 2021
Canada
1 review
0 helpful votes
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I bought this because the university I am attending charges triple the price. I had to find an alternative and I am glad I found eCampus.

Date of experience: November 15, 2021
Connecticut
1 review
0 helpful votes
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It's a scam
December 15, 2021

I was given a quote for two books in July 2021. I was sent a check for one book and two processing fees in Aug. I called in Aug and was told the check for the second book was in the mail. It was not. I called in Sept and was told the missing check is in the mail. It was not. I called in Oct and was told I would receive the missing check by Nov 12th. I did not.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
California
1 review
0 helpful votes
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Rent you can trust!
November 13, 2021

Very easy and accessible. Resources are available and everything was quick and easy

Date of experience: November 12, 2021
North Carolina
1 review
0 helpful votes
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Quick delivery.
October 28, 2021

The book came quickly and we were given a trial ebook while waiting for our book to arrive.

Date of experience: October 28, 2021
Texas
1 review
0 helpful votes
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College Book Purchase
October 24, 2021

I purchased two new books for my college classes. I was surprised at how simple the ordering process was and especially surprised with the price. Can't find a better price for these new books! The condition was great; only one of the books had a black mark that was easily cleaned off. It took a bit long to deliver but overall the price and service was worth it!

Date of experience: October 24, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Washington
1 review
0 helpful votes
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This was last-minute "required reading" material for a college course I am taking. This book was hard to find so I called ecampus and spoke with a representative who checked and assured me that the book was available and told me the best ordering options to get the book as soon as possible. The book arrived a day early.

Date of experience: October 16, 2021
Alabama
1 review
0 helpful votes
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Great site
October 15, 2021
Updated review

Love the options and pricing very helpful on a college budget

Date of experience: October 15, 2021

Great site helps me save money in college
October 5, 2021
Previous review

Great site helps me save money in college

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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Good Value
October 15, 2021

I was pleasantly surprised…No hassle ordering! Can't complain.

Date of experience: October 15, 2021
Utah
1 review
0 helpful votes
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Personal Trainer
October 14, 2021

Searching the site for the book was Easy! So glad there is an option here to rent books so our college children don't have to buy books and never get a good $$ back.

Date of experience: October 14, 2021
Ohio
1 review
0 helpful votes
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Fast and easy service at a drop of a dime for me! Thanks

Date of experience: October 10, 2021
India
13 reviews
3 helpful votes
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Quality is what up to the mark. But there services are really fast. I got my rental books delivery before expected time. Such a great experience with the ecampus.com

Date of experience: October 8, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing BiggerBooks!

Kentucky
1 review
0 helpful votes
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Great
October 8, 2021

I was impressed with the speedy delivery and great price!

Date of experience: October 7, 2021
Texas
1 review
0 helpful votes
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Great experience!
October 3, 2021

Easy and convenient, thanks for your help with my order.

Date of experience: October 3, 2021
Maryland
2 reviews
0 helpful votes
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Wonderful!
October 2, 2021

My book arrived in perfect condition! The book was near new I was shocked! Will definitely buy from here again. :)

Date of experience: October 2, 2021
California
1 review
0 helpful votes
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I feel cheated
October 1, 2021

Love this website but this purchase was a complete waste of money

Date of experience: October 1, 2021
California
2 reviews
1 helpful vote
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Easy to use
October 1, 2021

Ecampus is very accessible and easy to use and has a good transaction dealing with the textbooks on they're website

Date of experience: September 30, 2021