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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,541 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
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ECampus Review
January 18, 2022

I found the website to be satisfactory and the delivery time to be quick.

Date of experience: January 18, 2022
Nevada
1 review
0 helpful votes
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Easy peasy
January 18, 2022

The whole process was quick and easy! I will definitely use again!

Date of experience: January 17, 2022
Virginia
0 reviews
0 helpful votes
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ECampus Satisfaction
January 17, 2022

The book was at a great price for a rental copy and came in just in time for the start of the semester.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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Good experience!
January 17, 2022

Easy, simple ordering process. Quick turn around and great communication.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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Be Warned!
February 16, 2022

I am a junior in college and up until this point I have had a great experience with them. However On one of my recent rentals I received the product with the spine barely attached and it completely fell off after one or two uses. Now I am being charged full price for a book I could barely use all semester on top of the rental fee I already paid (that's right they didn't deduct the rental fee). So now I am paying them for the cost of a brand new copy of the book. Be sure to look over your books and send picture of any damage before using! My cost is nearly $220 (well over the cost of the book brand new) and they will not offer any type of payment plan or price reduction even though I received it already damaged.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2022
Massachusetts
0 reviews
0 helpful votes
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Criminal Law Textbooks
January 17, 2022

Quick and cheap experience that got my book to my apartment on time for me to go to school.

Date of experience: January 17, 2022
Illinois
1 review
0 helpful votes
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Excellent
January 17, 2022

I did not have problems with my order. The ordering process went smooth, and the book was delivered as expected.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
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Ethics for the Information Age
January 17, 2022

Great service, book was a bit pricey for a rental and option to purchase was even pricier

Date of experience: January 17, 2022
Texas
1 review
0 helpful votes
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Pretty Good Purchase
January 17, 2022

The products were in very good condition. It was almost as if they were new. If I could improve my experience, then I would want the products to get to me on time with the amount I paid for shipping in order for me to have all the supplies I need for my college classes.

Date of experience: January 16, 2022
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

New Jersey
1 review
0 helpful votes
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Great!
January 16, 2022

ECampus has done a great job to make sure I received my book properly.

Date of experience: January 16, 2022
Oregon
1 review
0 helpful votes
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Good
January 16, 2022

It was a good experience, I was surprised at how well it worked

Date of experience: January 15, 2022
Illinois
1 review
0 helpful votes
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Good experience
January 15, 2022

We get the books in a great timeframe because we are usually ordering at the last minute.

Date of experience: January 15, 2022
New York
1 review
0 helpful votes
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Great!
January 15, 2022

It was great. Shipped fast and on time. Needed book for a class- at the time other folks wanted $50 to purchase the book. I figured renting it was a better option for me.

Date of experience: January 15, 2022
Florida
1 review
0 helpful votes
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Ethics for the Information age
January 15, 2022

Price point could be better as I am a student on a budget

Date of experience: January 15, 2022
Missouri
1 review
0 helpful votes
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Great experience
January 15, 2022

I save quite a bit of money ordering textbooks here rather than at my college's bookstore. It was easy to buy, and the rental return process seems pretty straightforward. My books arrived fairly quickly and in good condition.

Date of experience: January 14, 2022
Ohio
1 review
0 helpful votes
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NA
January 14, 2022

This product was ordered for a student. The book looked like in was in good condition.

Date of experience: January 14, 2022
Colorado
1 review
0 helpful votes
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Book
January 14, 2022

Gets the job done. And in good condition! Overall very satisfied

Date of experience: January 13, 2022
Virginia
1 review
0 helpful votes
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Nice
January 13, 2022
Updated review

It's rented... need to return? Big snow coming this weekend

Date of experience: January 13, 2022

Freight is high
January 2, 2022
Previous review

Freight is high

Date of experience: January 2, 2022
New York
1 review
0 helpful votes
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BOOK
January 13, 2022

Great book for the price. Might pay the fee to keep as a reference text

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
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Good
February 12, 2022

Simple. Easy to navigate. Does not state currency.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2022