Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eCampus.com

eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey stargrey stargrey stargrey stargrey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,495 reviews

We monitor reviews for authenticity

Texas
0 reviews
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Great deal
January 20, 2022

Best price around I looked all over. It was probably triple the price on other sites. It arrived quickly. Brand new still in the plastic.

Date of experience: January 20, 2022
Tennessee
1 review
0 helpful votes
Follow Nataliah F.
Unfollow Nataliah F.
Share Review
Report Review

….
January 20, 2022

………………………… ………………………… ………………………… ………………………… …………………………

Date of experience: January 20, 2022
Texas
1 review
0 helpful votes
Follow VILMA R.
Unfollow VILMA R.
Share Review
Report Review

Excellent price and quality
January 20, 2022

Super easy purchase and excellent prices! Definitely ordering with them again

Date of experience: January 19, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Toan H.
Unfollow Toan H.
Share Review
Report Review

Fast shipping, great service
January 19, 2022

The buying and checking out is so easy and fast. I like it.

Date of experience: January 19, 2022
California
3 reviews
0 helpful votes
Follow Edna I.
Unfollow Edna I.
Share Review
Report Review

No lie
January 19, 2022

Fairly simple thanks receipt of book was the day it was expected.

Date of experience: January 19, 2022
Georgia
1 review
0 helpful votes
Follow h U.
Unfollow h U.
Share Review
Report Review

H
January 19, 2022

Huiguguyrtystesetrserfutyftyftyfyutfytfyutuytyfytudyud

Date of experience: January 19, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with eCampus!

Texas
1 review
0 helpful votes
Follow Kristian N.
Unfollow Kristian N.
Share Review
Report Review

Good
January 19, 2022

Good service, delivered on time, no delays or complications

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
Follow Cristina X.
Unfollow Cristina X.
Share Review
Report Review

Molecular genetics of bacteria
January 19, 2022

Great experience in shopping. The delivery could be a little faster, but overall I'm glad I received a good product and didn't have to wait too long.

Date of experience: January 18, 2022
Illinois
2 reviews
0 helpful votes
Follow Jacob M.
Unfollow Jacob M.
Share Review
Report Review

Awesome
January 19, 2022

Very cheap but professional service. I enjoyed using this service very much.

Date of experience: January 18, 2022
Arizona
1 review
0 helpful votes
Follow Benjamin U.
Unfollow Benjamin U.
Share Review
Report Review

Good review
January 19, 2022

It was good, I needed a textbook and given some other ordering speeds and the costs of other textbooks, I'd say it was good.

Date of experience: January 18, 2022
Erin C. eCampus.com Rep
over a year old

Thank you Benjamin! -eCampus

Michigan
1 review
0 helpful votes
Follow Dean S.
Unfollow Dean S.
Share Review
Report Review

Another review….
January 18, 2022
Updated review

Unfortunately I didn't know all of the books I would need at the same time so I have been ordering them one by one. I have received emails for discounts, but never ones that work for what I need to purchase that day. It would be nice if you would make your coupons available for more than just one day

Date of experience: January 18, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus


Good
January 16, 2022
Previous review

Good product, and now I have to spend a bunch of time pretending my opinion matters when I really need to be studying

Date of experience: January 16, 2022
Indiana
1 review
0 helpful votes
Follow Zach A.
Unfollow Zach A.
Share Review
Report Review

ECampus Review
January 18, 2022

I found the website to be satisfactory and the delivery time to be quick.

Date of experience: January 18, 2022
Nevada
1 review
0 helpful votes
Follow Katherine G.
Unfollow Katherine G.
Share Review
Report Review

Easy peasy
January 18, 2022

The whole process was quick and easy! I will definitely use again!

Date of experience: January 17, 2022
Virginia
0 reviews
0 helpful votes
Follow Ana V.
Unfollow Ana V.
Share Review
Report Review

ECampus Satisfaction
January 17, 2022

The book was at a great price for a rental copy and came in just in time for the start of the semester.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Laura U.
Unfollow Laura U.
Share Review
Report Review

Good experience!
January 17, 2022

Easy, simple ordering process. Quick turn around and great communication.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Ashlynn Y.
Unfollow Ashlynn Y.
Share Review
Report Review

Be Warned!
February 16, 2022

I am a junior in college and up until this point I have had a great experience with them. However On one of my recent rentals I received the product with the spine barely attached and it completely fell off after one or two uses. Now I am being charged full price for a book I could barely use all semester on top of the rental fee I already paid (that's right they didn't deduct the rental fee). So now I am paying them for the cost of a brand new copy of the book. Be sure to look over your books and send picture of any damage before using! My cost is nearly $220 (well over the cost of the book brand new) and they will not offer any type of payment plan or price reduction even though I received it already damaged.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 17, 2022
Massachusetts
0 reviews
0 helpful votes
Follow Seyi F.
Unfollow Seyi F.
Share Review
Report Review

Criminal Law Textbooks
January 17, 2022

Quick and cheap experience that got my book to my apartment on time for me to go to school.

Date of experience: January 17, 2022
Illinois
1 review
0 helpful votes
Follow Barbara W.
Unfollow Barbara W.
Share Review
Report Review

Excellent
January 17, 2022

I did not have problems with my order. The ordering process went smooth, and the book was delivered as expected.

Date of experience: January 17, 2022
Pennsylvania
1 review
0 helpful votes
Follow Ian P.
Unfollow Ian P.
Share Review
Report Review

Ethics for the Information Age
January 17, 2022

Great service, book was a bit pricey for a rental and option to purchase was even pricier

Date of experience: January 17, 2022
Texas
1 review
0 helpful votes
Follow Samantha R.
Unfollow Samantha R.
Share Review
Report Review

Pretty Good Purchase
January 17, 2022

The products were in very good condition. It was almost as if they were new. If I could improve my experience, then I would want the products to get to me on time with the amount I paid for shipping in order for me to have all the supplies I need for my college classes.

Date of experience: January 16, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for choosing eCampus!