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eCampus.com

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,463 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Really Good
February 3, 2022

It was a really good experience not too hard since I purchased an ebook. I wish there wasn't a waiting period for when you can see the book on the bookshelf but overall I had a great experience. I will continue to purchase with Ecampus.

Date of experience: February 3, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

Idaho
1 review
0 helpful votes
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Good
February 3, 2022

Great it was the cheapest option and I was updated on processing and shipping

Date of experience: February 2, 2022
Tennessee
1 review
0 helpful votes
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Music Appreciation
February 2, 2022

Overall a pretty good experience. The price was very low which i liked. The package did take awhile to get here. It arrived a day or two after we estimated arrival

Date of experience: February 2, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Michigan
1 review
0 helpful votes
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Great
February 2, 2022

Great service, delivery time, condition, and cheap price.

Date of experience: February 2, 2022
Illinois
1 review
0 helpful votes
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Affordable!
February 1, 2022

I love using eCampus for my course texts because it is affordable and there's the opportunity to rent which is important.

Date of experience: February 1, 2022
California
1 review
0 helpful votes
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I got the book. I did indeed get the book. The book I got. A book I ordered I did receive.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Tennessee
1 review
0 helpful votes
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Cheap and quick.
January 31, 2022
Updated review

Book Was still a bit expensive but it was better than the book store price, easy of finding the book on the website.

Date of experience: January 31, 2022

Book Was still expensive
February 17, 2022
Previous review

Book Was still expensive

Date of experience: January 18, 2022
Texas
1 review
0 helpful votes
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Good service.
January 31, 2022

I'm happy with my order, it came on time, and was in good condition. I recommend this website

Date of experience: January 31, 2022
Germany
1 review
0 helpful votes
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Great service
January 31, 2022

Easy to use and to apply coupons. I wish the order showed up instantly though.

Date of experience: January 31, 2022
New Jersey
1 review
0 helpful votes
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Review
January 31, 2022

It was great cant wait to use it again. Very satisfied with my experience.

Date of experience: January 31, 2022
Georgia
1 review
0 helpful votes
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Quick, easy, and cheap!
January 31, 2022

I was looking for a textbook under short notice and didn't want to buy directly through the company. I received my order in 2-3 days!

Date of experience: January 30, 2022
New York
1 review
0 helpful votes
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Teacher needs book quickly!
January 30, 2022

Quickly ordered book! And arrived within 3 days! Thanks

Date of experience: January 30, 2022
Kansas
1 review
0 helpful votes
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No
January 30, 2022

It was very very very good and the website was easy to use

Date of experience: January 30, 2022
Illinois
1 review
0 helpful votes
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Only place that I could find a print addition of the book

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
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Physics for Scientists and Engineers
January 30, 2022

The only blip in my shopping experience is that the book I rented is only available to rent, not to buy, but as its a relatively new book it's understandable. Online customer service was very informative and helpful and the book came when expected and in great condition.

Date of experience: January 29, 2022
Colorado
1 review
0 helpful votes
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Shipped
January 29, 2022

Received on time and complete……………………………………………………..

Date of experience: January 29, 2022
Pennsylvania
1 review
0 helpful votes
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Great
January 29, 2022

It showed up in a few days and was exactly what I ordered

Date of experience: January 29, 2022
Georgia
1 review
0 helpful votes
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Review
January 29, 2022

The delivery took longer than expected, but I received everything I needed.

Date of experience: January 29, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus

New York
1 review
0 helpful votes
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Reliable
January 29, 2022

Even with the shipping delays going around, I got my book in time for school. Got the expedited service just in case

Date of experience: January 29, 2022
Oklahoma
1 review
0 helpful votes
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Understanding Child Abuse and Neglect
January 29, 2022

10/10 expedience, would recommend. The website is easy to use and the book came in quickly & in perfect condition.

Date of experience: January 28, 2022