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eCampus.comReviews 6,346

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,086
shipping
2,087
quality
2,086
This company responds to reviews on average within 16 days

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23,264 reviews

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California
1 review
0 helpful votes
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Excellent Bookseller
February 20, 2026
Updated review

The site was easy to navigate. They had my required text book for my class and it was cheaper than my college bookstore. The book actually arrived a day earlier than projected. Thanks!

Date of experience: February 10, 2026

Fast and Easy to Order
February 6, 2026
Previous review

I couldn't find the book I needed for class anywhere except on ecampus.com I'm so pleased to be able to get this book before my class starts. Thank you!

Date of experience: January 26, 2026
New York
1 review
0 helpful votes
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Great service & prices
February 20, 2026
Updated review

My delivery was prompt. The condition of the boom was good considering it is a used book. Above all my experience was great. I highly recommend this site!

Date of experience: February 10, 2026
Erin C. eCampus.com Rep
2 weeks ago

Thank you so much for your feedback! -eCampus


Good quality used books

Date of experience: February 23, 2010
New York
1 review
0 helpful votes
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Fix Your Login please
February 20, 2026

Genuine torture, tried three times with the google login and it just created an entirely new account. I have an existing account. It could very well be user error, but I am frustrated and rating irrationally.

Date of experience: February 9, 2026
Erin C. eCampus.com Rep
1 week ago

Thank you for contacting customer support,

According to USPS tracking 92419901296026583273635798 this order was delivered on 01/09/26.

Thank you,
Erin

West Virginia
1 review
0 helpful votes
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Great quality of books
February 19, 2026

I rented these textbooks about a week and a half into the semester as I realized I had some editions of the books that were no longer applicable. I was satisfied with the price and felt it fair, but not unreasonable. Only one textbook experienced a slight delay in shipping, but otherwise I had no issues and found the textbooks condition and delivery quality to be good.

Date of experience: February 9, 2026
New York
1 review
0 helpful votes
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Good
February 19, 2026

Good good good good good good good good good good good good

Date of experience: February 9, 2026
Michigan
1 review
0 helpful votes
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I'd shop from here again
February 19, 2026
Updated review

ECampus as good affordable textbooks for rent. It really helped take a load off my shoulders when trying to find the right textbook. My order arrived on time and is also in pretty good condition.

Date of experience: February 9, 2026

Ordering was really easy
February 5, 2026
Previous review

Ordering was really easy.

Date of experience: January 25, 2026
Tennessee
1 review
0 helpful votes
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Purchased issue
February 19, 2026

I order a book for my daughter I wanted to ship it to her house where it needed to go. But instead it canceled my order and u can't call and talk to a human just email. So I have reorder another one I'm supposed to be credit back for the first.

Date of experience: February 8, 2026
New York
1 review
0 helpful votes
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While I was able to get the book with no issues, the site presented several usability issues. For example, when I tried to sign up, it took like 5 issues to do so, which was frustrating. However, I was able to get the book eventually so I'm very pleased with that

Date of experience: January 22, 2026
Illinois
1 review
0 helpful votes
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..
February 18, 2026

………………………………………………….:::::

Date of experience: February 7, 2026
Illinois
1 review
0 helpful votes
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Great Experience
February 18, 2026
Updated review

My first time ordering I ordered a science textbook and it came within a few days! It was very easy to return and they were very understanding when I returned a few days past due.

Date of experience: December 18, 2025

Very easy to find what youre looking for
September 6, 2025
Previous review

Very easy to find what youre looking for.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
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.
February 17, 2026

………………………………………………..

Date of experience: February 7, 2026
California
1 review
0 helpful votes
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Good
February 17, 2026

I got access to the textbook a few days after I ordered. Make sure you order before you immediately need the book for a class.

Date of experience: February 7, 2026
Erin C. eCampus.com Rep
2 weeks ago

Thank you for shopping with us! -eCampus

Tennessee
1 review
0 helpful votes
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Horrible!
February 17, 2026

Customer service is of no help. Kept saying they would send a message to a higher up and I never was contacted. Took 2 weeks to receive two access codes that do NOT work. And I cannot get in touch with anyone to receive a refund or to send access codes that work.

Date of experience: February 7, 2026
Washington
1 review
0 helpful votes
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Overall happy
February 17, 2026
Updated review

Good, the book came fairly quickly. It did come with a good amount of water damage, which is unfortunate for such an expensive book.

Date of experience: February 6, 2026
Erin C. eCampus.com Rep
2 weeks ago

We apologize if you received a book with damage. Please reach out to our customer support team so we can address this issue. We will be happy to send you a replacement order. Thank you! -eCampus


Quick and easy
January 31, 2026
Previous review

Quick and easy

Date of experience: January 20, 2026
Texas
1 review
0 helpful votes
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Got my book.
February 17, 2026

I got my book. I got my book. I got my book.

Date of experience: February 6, 2026
California
1 review
0 helpful votes
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The book got here eventually but took a very long time. And I plan I sending it back because it's no longer needed because I ended up just purchasing a pdf because it wasn't here when I needed it.

Date of experience: February 6, 2026
California
1 review
0 helpful votes
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So far so good
February 16, 2026
Updated review

First time user, I have just received my book and will give a better experience description when its time to return it
Thank you

Date of experience: February 6, 2026

The validation email took a while to arrive
January 30, 2026
Previous review

The validation email took a while to arrive. Im a little concerned about the process, never rented a book before.

Date of experience: January 19, 2026
Texas
1 review
0 helpful votes
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.
February 16, 2026
Updated review

...

Date of experience: February 6, 2026

Na
September 28, 2025
Previous review

Nananananananananana

Date of experience: September 18, 2025
Ohio
1 review
0 helpful votes
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Late
February 16, 2026

I paid extra to receive it in 1-3 days. Only recieved it after contexting you a week after I placed the order. Got it 2 weeks from order date with no refund for the additional cost for shipping.

Date of experience: February 5, 2026
California
1 review
0 helpful votes
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They didn't let me cancel my order
February 15, 2026

I wasn't allowed to cancel my order the same day after placing it... They kept telling me they were going to cancel it and then said it couldn't be canceled because they shipped it

Date of experience: February 5, 2026