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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The site was easy to navigate. They had my required text book for my class and it was cheaper than my college bookstore. The book actually arrived a day earlier than projected. Thanks!
I couldn't find the book I needed for class anywhere except on ecampus.com I'm so pleased to be able to get this book before my class starts. Thank you!
My delivery was prompt. The condition of the boom was good considering it is a used book. Above all my experience was great. I highly recommend this site!
Good quality used books
Genuine torture, tried three times with the google login and it just created an entirely new account. I have an existing account. It could very well be user error, but I am frustrated and rating irrationally.
Thank you for contacting customer support,
According to USPS tracking 92419901296026583273635798 this order was delivered on 01/09/26.
Thank you,
Erin
I rented these textbooks about a week and a half into the semester as I realized I had some editions of the books that were no longer applicable. I was satisfied with the price and felt it fair, but not unreasonable. Only one textbook experienced a slight delay in shipping, but otherwise I had no issues and found the textbooks condition and delivery quality to be good.
ECampus as good affordable textbooks for rent. It really helped take a load off my shoulders when trying to find the right textbook. My order arrived on time and is also in pretty good condition.
I order a book for my daughter I wanted to ship it to her house where it needed to go. But instead it canceled my order and u can't call and talk to a human just email. So I have reorder another one I'm supposed to be credit back for the first.
While I was able to get the book with no issues, the site presented several usability issues. For example, when I tried to sign up, it took like 5 issues to do so, which was frustrating. However, I was able to get the book eventually so I'm very pleased with that
My first time ordering I ordered a science textbook and it came within a few days! It was very easy to return and they were very understanding when I returned a few days past due.
Very easy to find what youre looking for.
I got access to the textbook a few days after I ordered. Make sure you order before you immediately need the book for a class.
Thank you for shopping with us! -eCampus
Customer service is of no help. Kept saying they would send a message to a higher up and I never was contacted. Took 2 weeks to receive two access codes that do NOT work. And I cannot get in touch with anyone to receive a refund or to send access codes that work.
Good, the book came fairly quickly. It did come with a good amount of water damage, which is unfortunate for such an expensive book.
We apologize if you received a book with damage. Please reach out to our customer support team so we can address this issue. We will be happy to send you a replacement order. Thank you! -eCampus
I got my book. I got my book. I got my book.
The book got here eventually but took a very long time. And I plan I sending it back because it's no longer needed because I ended up just purchasing a pdf because it wasn't here when I needed it.
First time user, I have just received my book and will give a better experience description when its time to return it
Thank you
The validation email took a while to arrive. Im a little concerned about the process, never rented a book before.
I paid extra to receive it in 1-3 days. Only recieved it after contexting you a week after I placed the order. Got it 2 weeks from order date with no refund for the additional cost for shipping.
I wasn't allowed to cancel my order the same day after placing it... They kept telling me they were going to cancel it and then said it couldn't be canceled because they shipped it
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.
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Thank you so much for your feedback! -eCampus