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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Your momma loved this book every time I read it to her when she was visiting D's!
My book was supposed to be printed in color. I ordered the textbook with the colored isbn number and the textbook I received was in black and white
Quick and easy experience. Would have liked to keep the book for the price, but I understand.
Prompt delivery and book was in very good condition. The price from e campus was the best I found on the internet. I would be visiting this site again in the future.
Great service, no problems with my order I will definitely use this company again.
Everything went smooth, but whenever I try to get my password reset sent to me, it never processes my email to send the link to and I'm not sure why
Satisfied and it was very fast to get online version
I received my rental book damaged, and UPS stated that it was received that way. Quite frustrating when I am paying $70 for a rented book. Have tried to contact eCampus about this and no response.
I would not use these people. I had good luck with rocket? Something!
Stay far away from these clowns! Read emails!
Order #******* Buyback Not Received
Hi Tom Bauer,
We have not received your buyback order at our warehouse. As a courtesy, we have extended your quote an additional 7 days.
If you have already shipped your books to us, please disregard this email, as your books should be checked in and payment issued soon.
Item
Quantity
Amount
D/6/975/*******975. Jpg
1
8.75
Total Buyback Quote: 8.75
Requested Payment Method: ACH
Follow these steps to send us your order:
Step 1: Carefully pack your books so they aren't damaged during transit.
Step 2: Make sure to include your packing slip or a copy of this email inside your package.
Step 3: Sign in to your account and print your free UPS shipping label.
If you miss the ship by date provided above you will need to process a new buyback order. The quoted price may change as demand fluctuates. If you need to make changes to this order, please submit a new buyback order. Once we receive your books and verify they meet our standards, payment should be processed within 3-5 weeks.
Thank you for shopping with eCampus.com. For support, visit our Help Desk.
©2022 A Book Co. LLC. All Rights Reserved.
2373 Palumbo Drive | Lexington | KY | *******
Thomas Bauer
12:51 PM (2 minutes ago)
To *******@ecampus.com
You people are nuts!
Stacy (Direct Internet Customer Support)
May 23,2022, 11:23 AM EDT
Hello Thomas,
We apologize for any concern you may have about this buyback, This title is currently under review with a publisher. For this specific ISBN, we are required by contract with the publisher to verify it's authenticity because it's belongs to a group of highly counterfeited ISBNs.
Please note this process usually takes 3-6 weeks to complete. Once the publisher authenticates your text; we will issue your payment.
Thank you for contacting A Book Co. If you have any further questions, please call us at *******909
Sincerely,
Stacy
Customer Service Representative
You have the book and will not give me money now send the book back!
Definitely convenient and great idea for those graduates
The only bad thing was that delivery time was longer than I suspected.
Thank you for being a valued customer! -eCampus
Really good experience! Received my textbook in good condition and was shipped fast. Would recommend!
It was very easy to navigate the website, locate the materials that I needed, and order online. I was also appreciative of the up-to-date emails about my product being shipped.
Easy to navigate website, fast delivery, and excellent product!
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for shopping with us! -eCampus