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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,528 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Never again
October 5, 2022
Updated review

Extra fees. Very expensive to rent. I could've bought a book with $50 extra.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2022

Extra fees
September 25, 2022
Previous review

Extra fees. Very expensive to deliver.

Date of experience: August 26, 2022
Pennsylvania
1 review
0 helpful votes
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Review
September 5, 2022

To expensive to be a rental in my mind, but good quality book and decent shipping time although I had hoped for it to come faster.

Date of experience: September 5, 2022
Erin C. eCampus.com Rep
over a year old

Thank you for shopping with us! -eCampus!

Georgia
1 review
0 helpful votes
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RE: Reply
September 5, 2022

Very easy experience. I brought the book I needed for a very reasonable price

Date of experience: September 4, 2022
Tennessee
1 review
0 helpful votes
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Jerry
September 5, 2022

It was pretty good cant complain not bad too bad not bad kinda bad so sad very mad real glad i have it. Thanks

Date of experience: September 4, 2022
California
1 review
0 helpful votes
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Good
September 4, 2022

Good……………. I don't understand why you need 50 words.

Date of experience: September 4, 2022
Indiana
1 review
0 helpful votes
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Very Good
September 4, 2022

Book arrived in a good amount of time and is in excellent condition

Date of experience: September 4, 2022
Texas
1 review
0 helpful votes
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Good service
September 4, 2022

Purchased and rental of books. I don't have anything more to add

Date of experience: September 4, 2022
California
1 review
0 helpful votes
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Na
September 4, 2022

Na na na na na na na na na Na na na na na na na na na Na na na na na na na na na

Date of experience: September 4, 2022
California
1 review
0 helpful votes
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Okay
September 3, 2022

Okay! One of the books was poorly packaged and in not so good condition.

Date of experience: September 3, 2022
Erin C. eCampus.com Rep
over a year old

If you need assistance regarding your order, please reach out to customer service at 888-388-9909. -eCampus

New Hampshire
1 review
0 helpful votes
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Would definitely do business again!
September 3, 2022

Quick, easy and cheap! I would definitely do business with Ecampus again.

Date of experience: September 3, 2022
Oklahoma
1 review
0 helpful votes
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Satisfied customer
September 3, 2022

Easy sign up, fast delivery. Amazon rental seemed high, I searched Google and found eCampus

Date of experience: September 3, 2022
Louisiana
1 review
0 helpful votes
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Review
September 3, 2022

Great condition! Loved how quick it got to me, very helpful and confident. I am very happy to get my book on time for class

Date of experience: September 2, 2022
Iowa
1 review
0 helpful votes
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Great service
September 3, 2022

I got my book within the allotted time. I thought the service was acceptable compared to most serivces.

Date of experience: September 2, 2022
Hawaii
1 review
0 helpful votes
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Happy Customer
September 3, 2022

It was fast, affordable, and reliable! Thanks a lot!

Date of experience: September 2, 2022
California
1 review
0 helpful votes
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Good stuff
September 3, 2022

Easy website, fast shipping (paid extra). Good for me

Date of experience: September 2, 2022
Virginia
1 review
0 helpful votes
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Great
September 2, 2022

Great quality, fast shipping, great price, great company

Date of experience: September 2, 2022
Hawaii
1 review
0 helpful votes
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THE BEST!
September 2, 2022
Updated review

This website is my best friend for college. I rent all my eBooks for here because it's cheap and comes in quick.

Date of experience: September 2, 2022

AWESOME!
July 22, 2022
Previous review

Fast and easy. Love it. Will use again, mostly with a reasonable price. Can't go wrong.

Date of experience: July 21, 2022
Texas
1 review
0 helpful votes
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New Testament
September 2, 2022

Great, no complaints. Would order again if I need books or supplies.

Date of experience: September 2, 2022
Kansas
1 review
0 helpful votes
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Good experience
September 2, 2022

It was easy to find the books I needed and purchase them

Date of experience: September 2, 2022
Massachusetts
1 review
0 helpful votes
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Happy with experience
September 2, 2022

It was pretty easy to order stuff, and it arrived fairly quickly in good condition.

Date of experience: September 2, 2022