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eCampus.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

Instant Feedback

23,542 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I appreciate that you carried it in inventory and made it available for a reasonable price.

Date of experience: July 2, 2024
Pennsylvania
1 review
0 helpful votes
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Less Expensive
July 12, 2024

Since it was a rental I will only have for 6 weeks, I would like to have paid less.

Date of experience: July 2, 2024
Florida
1 review
0 helpful votes
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My book
July 12, 2024

Good it was a great experience and it was easier than I thought it would be. And I will keep getting my rental of my books 📚 from there.

Date of experience: July 1, 2024
North Carolina
2 reviews
0 helpful votes
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Great experience
July 10, 2024

So easy to use! The book is in great condition, placing the order was easy and fast.

Date of experience: June 30, 2024
Illinois
1 review
0 helpful votes
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Ecampus is Amazing!
July 10, 2024

I Recommend using ecampus for all you books and textbook needs! They can have ship to your house at a reasonable time! Thank you so much Ecampus!

Date of experience: June 29, 2024
Virginia
4 reviews
0 helpful votes
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Not good, but good
July 9, 2024

Listing was incorrect, but the seller made it good in the end.

Date of experience: June 29, 2024
Washington
1 review
0 helpful votes
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Great
July 9, 2024

Quick and easy to receive and send back, makes things easier to rent since I don't have to keep a book I won't open after my history class ends

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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They live up to their motto!
July 7, 2024

It was really good, but I wish the shipping was less expensive- it was more expensive to ship it than purchase and I couldn't use my debt card.

Date of experience: June 26, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for shopping at eCampus!

Israel
1 review
0 helpful votes
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I like the shopping experience within the site but very disappointed to got your message after few days regarding the availability

Date of experience: June 26, 2024
Texas
1 review
0 helpful votes
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The BEST Resource Known to Man
July 6, 2024

This is the best price for a textbook even if it is used! My fasfa didn't pay for a textbook for a certain class I was going to take and I was really struggling figuring out the best price for a book and everything else was so OUTRAGEOUS. I never leave reviews but this definitely deserved it. I paid 6$ for a college textbook including shipping, I'm truly amazed and thankful for eCampus.com

Date of experience: June 26, 2024
Wisconsin
1 review
0 helpful votes
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Good service, fast delivery
July 6, 2024

Good service and fast delivery. Came as expected. No complaints!

Date of experience: June 26, 2024
Alabama
1 review
0 helpful votes
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The customer service was both fast and efficient, and I received the sales tax reimbursement promptly.

Date of experience: June 26, 2024
California
2 reviews
0 helpful votes
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Good
July 6, 2024
Updated review

No I don't have the time. Be glad I reviewed this experience so well.

Date of experience: June 25, 2024

Thanks for making it easy & sending the 5% off discount!
August 18, 2022
Previous review

Thanks for making it easy & sending the 5% off discount!

Date of experience: August 18, 2022
California
1 review
0 helpful votes
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It was fine until you forced me to write out what I thought of the process.

Date of experience: June 25, 2024
Erin C. — eCampus.com Rep
over a year old

Thank you for choosing eCampus!

Texas
1 review
0 helpful votes
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Great!
July 4, 2024

It came fast, the online experience was great while I waited and the product was great quality! Thank youuuu!

Date of experience: June 24, 2024
California
1 review
0 helpful votes
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False advertising
July 2, 2024

"Book" was just a bunch of loose pages secured together with a rubber band.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 22, 2024
California
2 reviews
0 helpful votes
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Fast Delivery and Good Quality
July 2, 2024

I rented my book for class. It was delivered ahead of schedule and the quality didn't look like it was a rented/used book. I will definitely be ordering again

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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Bait and switch
July 1, 2024

I was happy with the price of the ebook and very pleased with how quickly I was able to begin using it but I was extremely disappointed to find that I would be required to purchase an additional service to access the book.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2024
South Carolina
2 reviews
0 helpful votes
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Quick delivery!
July 1, 2024

Very fast! From order to delivery was minimal wait time. I will use them again.

Date of experience: June 21, 2024
Arizona
1 review
0 helpful votes
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Couldn't find the book any cheaper else where most places I would have had to pay outright for the book. Not here though, I have it as a rental for twice as long as the course is. Shipping was fast and so was delivery. Overall can't complain I'm happy. Big win for pricing.

Date of experience: June 20, 2024