eCampus.comReviews 6,649

This shopping experience was very very very good. Thank you and have a good day.

Great condition and easy to purchase. Came in time and will work

Purchased a textbook that was not easy to find and got it for a fair price. The book is in good condition and it shipped fast.

Not Very Good Customer Service. Advertised item as in stock and then cancelled the order without communicating anything to me.

The whole process was very simple. Ordering, shipping and the shipping time were all excellent. My book was in very good condition.

No concerns, was able to access book within 24 hours. Not an instant download.

Book is in good shape. Ordering was simple. Shipping was in a reasonable amount of time.

Item never showed up. No updates. Rip off. Will be challenging charge on my credit card.

**Update** My money was refunded without hassle.

I received my book WAY before expected time. Happy for that!

Fantastic Way to order my textbooks and it is quick and easy. The most trusted way I have found and if you need help, it is a phone call or an email away.

Textbook was in near perfect condition and I paid less than 1/3 of what the book costs at my school. I took a winter course that was only 3 weeks long and couldn't justify the price of the book at all!

I bought a brand new book for my son and saw that my reciept included a rental book which i never recieved and have been trying to get this issue rectified. Why is there not a customer service number this has been very frustrating especially around the holiday season.

The shipping sucks it took 2 weeks to get my book and classes started before the book made it to me now I started out behind.

Love this website. Always use you guys.Haven't found a website any more affordable than ecampus.

Ordered book. Paid for book. Never received book. No contact from company that there is a problem. No refund. This as a total scam and I will not use again.

So the marketplace seller ships my order to wrong address, and in another state. Ignores my emails about this as does ecampus, Chat, the only option to contact isn't helpful and does not follow through. Finally able to find a phone number, after being brushed off multiple times and a kindly rep LISTENS and helps me get a refund only to find out the refund was not for full amount, after I verified the full refund amount. Requested help from supervisors never materializes, EVER despite waiting days and having "request" numbers for incidents, yet a sitejabber review gets a reply. How a company rises or falls when something goes wrong tells the true nature of a business. I can honestly say that this business does not care at all. To be offered a coupon on a future purchase in lieu of the missing refund because the "system" won't allow, or the supervisors who the chat rep was chatting with won't intervene to push the refudn through, shows how dysfunctional this company is. I fully expect to have to fight with them again about the missing refund portion and somehow it won't happen in 3-7 business days. Stonewalling is what we used to call it.

Good experience. Great price for a book rental. Enough time given to return rental

Amazing prices. Campus responds to any inquiries quickly and efficiently.

I have not yet received the item I paid for. This would not usually worry me except that I received an email from eCampus a week ago asking me if I had received it or not which leads me to believe they don't actually have it, nor are they asking if I want to cancel and receive a refund. This is highly suspect. Hopefully I will receive the book or a refund, but it's not looking good that there will be repeat business. This is too bad because eCampus shows up quite often on DealOz where I do a lot of business,

Great Service. CDS arrived quickly and packed nicely.
Thank you.