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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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Easy, simple and fast. Was able to find the books needed for my classes.
I still do not have the book that I ordered. Instead I get these stupid messages. The first one presented several options like "My package was delivered" or "My package has not been delivered." But the only option one could click on was the one saying "My package has been delivered." It hadn't, so I had no choice but to ignore the whole message. Now I get this one asking me to rate "the experience." Well, use your imagination. Where is my package?
I was told ill receive my book in 24 hours, then it started asking for additional money to get it faster.
Some of the cheapest prices, and wide title availability. The books came in good condition, as expected. No problems.
I received the package and invoice but no book. I have tried contacting ecampus for a refund or a new book sent out but have not received any communication back. It would be nice to get what I paid for or a refund.
Great condition and easy to purchase. Came in time and will work
Purchased a textbook that was not easy to find and got it for a fair price. The book is in good condition and it shipped fast.
Not Very Good Customer Service. Advertised item as in stock and then cancelled the order without communicating anything to me.
The whole process was very simple. Ordering, shipping and the shipping time were all excellent. My book was in very good condition.
No concerns, was able to access book within 24 hours. Not an instant download.
Thank you for shopping with us! -eCampus
Item never showed up. No updates. Rip off. Will be challenging charge on my credit card.
**Update** My money was refunded without hassle.
Fantastic Way to order my textbooks and it is quick and easy. The most trusted way I have found and if you need help, it is a phone call or an email away.
Textbook was in near perfect condition and I paid less than 1/3 of what the book costs at my school. I took a winter course that was only 3 weeks long and couldn't justify the price of the book at all!
I bought a brand new book for my son and saw that my reciept included a rental book which i never recieved and have been trying to get this issue rectified. Why is there not a customer service number this has been very frustrating especially around the holiday season.
The shipping sucks it took 2 weeks to get my book and classes started before the book made it to me now I started out behind.
Rental edition items are not eligible for discounts currently; however, we have added some in-store credit to your account that can be used on any future purchase. We apologize for the inconvenience. Thank you for choosing eCampus!
Love this website. Always use you guys.Haven't found a website any more affordable than ecampus.
Always use this website. Dependable and trustworthy. Books are inexpensive and always arrive on time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Belinda,
The title you ordered is a physical book that had to be shipped. Only digital items are loaded to the digital bookshelf within 24 hours. There are no additional charges for digital items. Thank you for choosing eCampus.