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eCampus.com

4.3

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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,087
shipping
2,088
quality
2,087
This company responds to reviews on average within 10 days

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23,521 reviews

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Texas
1 review
0 helpful votes
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Great
January 30, 2025
Updated review

Great & Easy! Great inventory - helpful with a return. Thankful for ability to rent

Date of experience: February 6, 2025

Great easy to use website
August 1, 2024
Previous review

Great easy to use website

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Very easy!
January 29, 2025

Went smooth and now just waiting on my book! Thanks! Everything was easy!

Date of experience: February 5, 2025
Texas
1 review
0 helpful votes
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Best site
January 29, 2025

The page was easy to navigate. Inexpensive books. Fast delivery. I will use it next semester

Date of experience: February 1, 2025
Indiana
1 review
0 helpful votes
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Swindled by shipping
January 29, 2025

I thought I ordered the textbook in plenty of time to get ahead for the semester. Turns out, you take advantage of those that don't pay for expedited shipping. Extremely frustrating and disappointed, and I will not use this service again, even if your prices are better.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2025
Georgia
1 review
0 helpful votes
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NICE!
January 29, 2025

I had an ordering experience. I will use your service again in the future.

Date of experience: February 1, 2025
Oregon
1 review
1 helpful vote
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I ordered 1/7 and my purchase still hasn't shipped. I would expect more prompt service. The shipper was notified 1/13 with tracking/shipping info but seller still hasn't dropped book for shipping. Waste of time and money.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 18, 2025
Oklahoma
2 reviews
0 helpful votes
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Fairly efficient and without negative incident. I am satisfied.

Date of experience: January 20, 2025

Fairly efficient
January 17, 2025
Previous review

Fairly efficient

Date of experience: January 5, 2025
Michigan
1 review
0 helpful votes
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Received order
January 28, 2025

Received order. I didn't want to leave a review. The system wouldn't allow me to confirm receipt without leaving a review.

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Better experience
January 28, 2025

Quick easy and reasonable pricing. Better than buying from the university

Date of experience: February 1, 2025
New Jersey
1 review
0 helpful votes
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Amazing website
January 28, 2025

Great website for school textbooks! They offer lower prices compared to the college bookstores. It is a great way to save money on quality textbooks. The packages arrive quickly as well.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Very happy with my textbook but for school but it took 2 weeks from the date I ordered it.

Date of experience: February 8, 2025
Arkansas
1 review
0 helpful votes
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Great service
January 27, 2025
Updated review

IT was easy to order online great service I had no issues I would order again no problem at all thank you very much. Delivery was fast and efficient. Ordering was easy and they had all the books I needed

Date of experience: January 22, 2025

IT was easy to order online
January 18, 2025
Previous review

IT was easy to order online

Date of experience: January 8, 2025
Georgia
1 review
0 helpful votes
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Accessibility is top tier!
January 27, 2025

Quick and easy access! They provided me with a digital copy while my book shipped, to that was very thoughtful of Ecampus.

Date of experience: January 30, 2025
Missouri
1 review
0 helpful votes
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Best prices around
January 27, 2025

I was very happy to be able to get books that cheap. They came in within about a week one was in very very good condition. The other was definitely used, but nothing that would prevent me from using it for class. There were just a few notes in it. It was a spiral book so the papers were a little worn down. I can't complain though because I would've been paying $180 for it and I only paid $30.

Date of experience: January 31, 2025
Georgia
1 review
0 helpful votes
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Not a great experience
January 27, 2025

This was my first time using ecampus and I was honestly dissappointed. It took 3 weeks for the book I ordered to come which I think is unacceptable and I had no update about the status of my order for over two weeks. I ended up having to order the book another way since I need it for assigned class readings. Although I am happy they had it for a decent price, it probably won't be using the book since I had to order it another way from somewhere else to get it faster.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Book arrived as needed.
January 27, 2025

Book arrived on time and in good condition. Thank you very much.

Date of experience: January 16, 2025
1 review
0 helpful votes
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I would use eCampus again
January 27, 2025

The textbook I was in need of for my class was easy to find and purchase. The delivery time was faster than predicted.

Date of experience: January 16, 2025
Pennsylvania
1 review
0 helpful votes
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Pleasant.
January 26, 2025

Pleasant. Inviting. Friendly. Informative. Up to date.
Understanding. Convenient. Relatable. Quality time management. Affordable. Environmentally friendly. Reliable. Inviting. Easy to navigate. Good customer service.

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
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Great experience!
January 26, 2025

I received my book very quickly and in good condition, the price was fair and I'm happy about my purchase.

Date of experience: January 16, 2025
California
1 review
0 helpful votes
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Biology book
January 26, 2025

It was great for it to be shipped. I can study with my biology book that is delivered. I think it wasn't too long for it to be delivered after ordering.

eCampus.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2025