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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
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The experience has been smoothly. Hopefully sending the books back will be the same experience.
Easy found my book quickly! Had all books I needed for school!
I tried to just say that i received the book i ordered and skip the survey but i was forced to do it so you lose 1 star and 1 point on recommendation
Great experience! Book came brand new and in a timely manner!
Book came used but in great condition. Very good experience overall
My experience was great, I will definitely use this site again in the future. It was easy to order and Fast delivery with great prices
Very good, i would like to thank you all for a seamless transaction and i will order again
It was a good experience. Would recommend. Thanks. Great job.
Thank you for the fast shipping. It was fast and it came in good condition.
Book came in a timely fashion; however, the envelope/packaging was wide open. The book is fine though!
Thank you for letting us know and for being a valued customer! -eCampus
On time and good quality! Very pleased overall and textbook was solid
I placed an order for a textbook which unfortunately arrived two weeks later than expected. Additionally, I received a notification stating that my order was canceled due to alleged "fraud." I reached out to the customer service team at that time but did not receive a response until two weeks later, coinciding with the delivery of the book. This series of events has caused inconvenience and confusion.
Simple, affordable and a great idea if you are on a budget and don't want to clog up your bookshelf with books you won't use in the future.
It was easy to use. Book came very quickly and was in good condition
Thank you for the positive feedback and for shopping with us! -eCampus
The experience was good. My textbook came right on time before class started.
Thank you so much for shopping with us! -eCampus
The price of the item is high and shipping is not included making this more expensive than my university bookstore, I have no other option because my university ran out of this textbook.
Answer: You can write or highlight in book as long as it less than 1/3 of the page/book.
Answer: Unfortunately, the ebook version of this bundle does not include the access code. Access codes are one-time use only, and are only provided with New versions.
Answer: Ecampus.com does not honor their payout times. I've been waiting 8 weeks now and still have not received payment. They also do not honor the method of payment you choose. I chose direct deposit to ensure fast delivery of the payment. They instead have decided to mail me a check, which I still have not received. Do not sell your used textbooks to ecampus.com if you actually want to receive reimbursement for them.


Thank you for choosing eCampus!