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Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.
eCampus.com Reviews Summary
The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.
This summary is generated by AI, based on text from customer reviews
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I paid for faster shipping and it came even later than the free shipping. I had to email customer service to ask them where my package was. Likely wouldn't order/rent from here again.
Quick, Easy, Affordable! The shipping did not take long to get here. The service was reliable and the book came in mint condition.
My conclusion: This is a scam website. I only received the book after my credit card company threatened to prosecute.
I Ordered a textbook on December 30,2024. Estimated delivery was 3-5 days. But when I completed the order I was required to choose a delivery method. 6-10 days was a minimal cost with a shorter delivery time being very expensive. I choose 6-10 days because that date was still within my timeframe of need. Book did not arrive by promised date. But my credit card was charged on December 30,2024. When I contacted customer service, I was told that bc I selected 6-10 days, it would arrive January 16 or later. When I asked "How is Jan 16 ten days from December 30?" I was told the book would arrive "at some point in the future." Because the book was required in class by January 13, I had to rent the book through a different on campus service for an expensive fee.
The book ordered from eCampus did not arrive by January 16, so I contacted my credit card company to investigate this fraud. Book did finally arrive January 25,2025. It was the correct book in the described condition.
I will never order from this site again. While the ordered book eventually arrived, it was too late to be useful and almost ONE MONTH after I order instead of the promised 6-10 days.
My conclusion: This is a scam website. I only received the book after my credit card company threatened to prosecute.
The book arrived on time (within a week of ordering) in decent condition
It is very easy to use and has a wide variety of titles and purchase options. I will definitely use it again!
Very Wide Variety of Books and purchasing options. I love this website.
Ordering rental books was easy and fast. Wondering how returning will go.
All I had to do was search the title of the material I needed and bam, there it was. The download was almost instant and I really like the rental feature, as I will not need this book longer than spring semester.
I received the book as planned. It did take a bit longer than I was expecting
Thank you for your feedback and for shopping with us! -eCampus
I recently ordered a textbook from eCampus.com for my Content Area Reading, and I was overall very satisfied with the process. The website was easy to navigate, and the search function made it simple to find the exact book I needed. I appreciate the option to sell back my book when I was done with it.
When my book arrived, I was impressed with the condition - it was brand new, just as described. The shipping was quick and efficient, and I received my book sooner than expected.
Overall, I was very impressed with the service I received from eCampus.com and would highly recommend them to others. I'll definitely be using them for my future textbook needs.
I waited quite a while for the book to arrive, which is okay but the only thing is that I could not track the package it would not show me where the package is or when it would arrive but I got it so that's all that matters.
Thank you for shopping with us! -eCampus
Great choice to rent this book. Reasonable price and great condition
It was so easy to place my order and it was delivered just in time for my classes!
Can find any and all books at a low cost. Plan to use eCampus for all future textbook purchases.
I have ordered from eCampus multiple times. The books come quickly. It has always been a positive experience. And affordable prices.
Great! No issues along the way. Delivery was fast. I am jot sure if we need to return it back though. If anyone knows, would be appreciated
Paid for expedited shipping and it areived late. My shipping updates where stuck on "Processing" the entire time. No one from Customer Service or the Chat helped me.
Only doing this because apparently we have to. It's a textbook and it was delivered on time. Not sure the bare minimum deserves any more than that.
Great so far! I received everything in a timely manner. No complaints!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the great review! -eCampus