Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eBid

eBid

2.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eBid?
grey stargrey stargrey stargrey stargrey star

eBid Reviews Summary

The overall reputation of eBid reflects a mixed sentiment among its users. Positive feedback highlights low selling fees, a user-friendly website for buyers, and a generally pleasant purchasing experience. However, significant concerns arise regarding customer service, particularly with account management and a lack of direct support. Many customers report issues with account suspensions and inadequate responses to inquiries, leading to frustration. Additionally, users express doubts about the site's traffic and sales potential compared to competitors like eBay. This combination of strengths and weaknesses suggests a need for improved customer support and clearer communication to enhance user experience.

This summary is generated by AI, based on text from customer reviews

service
29
value
29
shipping
18
returns
18
quality
25

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Bill j.
Unfollow Bill j.
Share Review
Report Review

EBID is a commercial site that exploits consumers by offering auctions with no consumer protection or vendor audit, and will not offer support when the "bid" fails. Combine this with PAYPAL's ruthless indifference and you have an unholy alliance. These organisations will take me back to the high street.

Date of experience: May 10, 2010
Arkansas
1 review
9 helpful votes
Follow Kitty H.
Unfollow Kitty H.
Share Review
Report Review

I'm sorry for those who have had a bad run of things. It isn't ebid's fault that a seller was bad or that people looked but did not buy an item they put up for auction. Nor can ebid or any auction site make people look at what you are selling. Perhaps you could try selling something more popular or at a better price.
I both buy and sell on ebid and I love it WAY more than e-bay. The tools for selling/preparing your auction are way more user friendly.
It's a fantastic site & I think everyone should give it a try to see for themselves.

Date of experience: April 23, 2010
GB
2 reviews
16 helpful votes
Follow rachael m.
Unfollow rachael m.
Share Review
Report Review

This site is a complete SCAM! I've had legitimite auctions closed twice whilst they take fees from me, without any direct link to customer services I cannot obtain a refund. Whilst the auctions were running I had 2 views in a week for a popular item. They believe they are a challenger to Ebay, not a chance, utter nonsense, the site may have a good look but the service is THE WORST ON THE NET-AVOID!

Date of experience: April 9, 2010
GB
1 review
16 helpful votes
Follow Hemlock B.
Unfollow Hemlock B.
Share Review
Report Review

Ebid is an awful site
March 11, 2010

Ebid is an awful site. A 'one-off' fee is charged up front with the promise of no more fees, they then add a fee to every sale. They never advertise themselves, relying on their customers to do it for them. The traffic through the site is fairly high but no-one there seems to be making any sales. This is a shame because the site looks good, is relatively easy to navigate and has everything in place to make it work except decent management. But I suppose, if they charge up-front, then they see no reason to do anything for their money. If you're looking for a viable alternative to ebay then I suggest you pass this site by.

Date of experience: March 11, 2010
Texas
1 review
12 helpful votes
Follow null
Unfollow null
Share Review
Report Review

Ebid.net scam
October 6, 2008

Ebid.net scam - I was a new buyer to Ebid.net. Bought two seperate items from two seperate sellers. Paid for both items by paypal. Never recieved either item. No responce from the sellers and no help from Ebid. Paypal has opened a claim against both. Ebid is a scam web-site, and I strongly suggest you stay away from it. Ebid does nothing to assist you in getting your money back. They are nothing but "THIEVES"

Date of experience: October 6, 2008