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eBid

2.3

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eBid Reviews Summary

The overall reputation of eBid reflects a mixed sentiment among its users. Positive feedback highlights low selling fees, a user-friendly website for buyers, and a generally pleasant purchasing experience. However, significant concerns arise regarding customer service, particularly with account management and a lack of direct support. Many customers report issues with account suspensions and inadequate responses to inquiries, leading to frustration. Additionally, users express doubts about the site's traffic and sales potential compared to competitors like eBay. This combination of strengths and weaknesses suggests a need for improved customer support and clearer communication to enhance user experience.

This summary is generated by AI, based on text from customer reviews

service
29
value
29
shipping
18
returns
18
quality
25

We monitor reviews for authenticity

Ohio
2 reviews
18 helpful votes
Follow Jeff J.
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Took my $50 for lifetime listing membership. I spent considerable time putting up listings, which go NO interest. They then deleted my listings stating I didn't log in and check on them often enough. Hours of time wasted! They get no traffic and just rip you off for the $50. Ask for a refund and they tell you it's past the refund period. BS! Terrible! Stay with Ebay or use something else.

Date of experience: November 1, 2013
California
1 review
10 helpful votes
Follow Suki B.
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I have been selling quality merchandise on the internet for nearly 2 decades, on several websites, and have found that Ebid is by far the worst of them all. They have absolutely no interest in promoting sales for the sellers and are only concerned with getting money from advertisers. Moreover, they will constantly delete legitimate auctions, without any notice, and for absolutely no reason whatsoever ~ thereupon removing all photos and descriptions. Sellers who have been with them for many years are so infuriated and frustrated with them, that they are all leaving like rats fleeing a sinking ship. Do not waste your time, money and effort on this disastrous so-called auction website. They are by far the very worst and will not last much longer.

Date of experience: October 2, 2013
GB
4 reviews
10 helpful votes
Follow Charles R.
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I am a seller on this site, or at least I would be if anybody actually purchased anything on there. It is my belief that the site is genuine, there will always be con men willing to use sites like this to scam people, ebay are well established and used to the scams and have learned how to beat them, or at least compensate losses when they occur, but lets face it, ebay can afford it, it costs a fortune to sell on there. I would like to see ebid survive, I think it is about time ebay had some serious competition.

Date of experience: September 29, 2013
Ohio
1 review
9 helpful votes
Follow J S.
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BEWARE
September 26, 2013

BEWARE - Terrible site! No way to contact them - no phone and you have to view tons of FAQ's pages to see if there is an answer to your question. I purchased an item, did not receive it and had to dispute it on my credit card and through PayPal to get my money back. First and last experience with EBID. I would NEVER use them again!

Date of experience: September 26, 2013
Colorado
2 reviews
6 helpful votes
Follow Jenny M.
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Ive been selling on and off on ebid for over 4 years now. Casually to start and now a little more seriously. I paid an upfront fee of about fifty bucks I think. I pay nothing to list and about 2% when an items sells. My things are sent to Google shopping for free which helps sales. Not sure why the site gets slammed when someone buys off a bad seller. Check feedback guys before making a purchase.

Date of experience: August 18, 2013
Illinois
1 review
9 helpful votes
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I would say stay away. I purchased something on this site and the seller disappeared into the wind. Of course, I received no item. The site said that I need to deal with paypal to get my money back. At least dealing with ebay, I know that paypal is part of the same company and I have a chance of getting my money back. The people at ebid.net knew this was a scam and never notified me.

STAY AWAY FROM THIS SITE!

Date of experience: July 28, 2013
Georgia
1 review
6 helpful votes
Follow Kadisha W.
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I purchased a replacement Macbook charger from a seller username "macbookcharger". The charger came and did not work, i posted a comment to the seller that the charger did not work. The seller told me to return it and they will refund the $21.95 (with no help from the seller on a return label, RMA, or shipping costs for a BROKEN product, all of which i had to take care of on my own). The product was delivered a week ago according to the tracking number from the post office, and i STILL have not received a refund. Furthermore, eBid offers no way to report sellers, or ensure that returns and/or exchanges are handled efficiently and fairly. DO NOT buy from eBID, it was my first and last time doing so.

Date of experience: July 3, 2013
GB
1 review
8 helpful votes
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Total waste of time, sold on ebay for years and years, i was stupid and believed their claims of everyone going over to them for the cheaper fees but there are NO BUYERS! I was sick of nothing selling so i tested it out and listed 10 items on ebay at high prices and the same ten items on ebid for pennies, i sold nothing on ebid and made a fortune on ebay! Total waste of time and money. I thought hey never mind i will just use it as an advertising tool but in the end but a bit of a waste of time when nobody but the sellers go on the damn site!

Date of experience: June 7, 2013
Pennsylvania
2 reviews
14 helpful votes
Follow Jim J.
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I can't say enough bad things about eBid. If it's your first time selling and you plan to buy the lifetime membership, you might as well flush your money down the toilet. It's a SCAM because they know that once you try selling on eBid, you will be disappointed and won't come back... so they at least got to rob you of $50.00. The site has many many disgruntled eBay sellers who are tired of eBay's fees, but there are no buyers! You could list an 18K gold wristwatch for 99 cents and you'll be lucky if anyone even sees the listing! When I commented about this on dBid's message board, they immediately BLOCKED my account.

Date of experience: May 16, 2013
GB
1 review
8 helpful votes
Follow Chris B.
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I paid the lifetime fee for insertion fee-free listings and populated my account with the items I sell. The interface was easy to use and the whole process was not unlike that of eBay. In one way it was easier, as all the information entered for listing an item is on one page rather than several with eBay.

A problem occurred on two occasions when I tried to log on to eBid but was denied access. I contacted customer support in both cases and in both cases, they stated they could see nothing wrong with my account and lo! And behold! As soon as they had responded, I was able to log back in again.

This did give me cause for concern but not regarding my sales management as I was still able to log in, after a periodic recurring inconvenience.

WHAT PUT THE CHERRY ON THE TOP OF THE CAKE was when I started receiving emails for things which eBid said had been sold but in actual reality these items had not been sold. I contacted them the first time about this and they said they could not see any problems their end.

Not too much harm was done but it cost me time and worry in trying to locate a customer order which did not exist, and also the annoyance of a now clearly unprofessional system.

Still, it was a one off.

Now the second this happened with the spurious email I thought that's enough and I just pulled all of my 60 listings off eBid.

And I won't be going back. You can keep your £40.

Date of experience: April 1, 2013
Israel
4 reviews
13 helpful votes
Follow RUSS S.
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This is a shame to the human race.
I paid for seller account. I gave them all the documents.
They did not answer me.
They blocked me from entering my own account at their site.
VERY VERY BAD.
A dog gets better life.

Date of experience: January 18, 2013
Panama
1 review
5 helpful votes
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It seems that the major requirement for sellers is their ability to produce a utility bill.
They don't check out sellers at all. Buyers beware!

Date of experience: December 8, 2012
Alabama
1 review
3 helpful votes
Follow amber t.
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The website is nothing but scammers. Stay away from it. These people from this website are making bank off of people and no one will shut them down!

Date of experience: November 30, 2012
Canada
1 review
0 helpful votes
Follow jeremy k.
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This site is far better the ebay,,, at least they have more ways to pay then just dumb paypal

Date of experience: November 25, 2012
GB
1 review
6 helpful votes
Follow Dave K.
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I joined as a full member (cost £49.95) in 2011. I tried selling a couple of things and got nowhere, probably because I had no positive feedback. In September 2012 I bought some 4 coins and an antique atlas from 5 sellers. $ of the items arrived but one seller has cheated me. I had logged on successfully lots of times; searching, buying, checking and leaving feedback. Suddenly Ebid locked me out saying there was a problem with my email address. The email address is on my own domain DaveKnightsBlog it is working OK. I emailed them using THE SAME email address THEY say doesn't work and they REPLIED to it. I gave them 2 more email addresses but they said they were no good because they were the same domain. I checked with my host and they informed me that Ebid was flagged as a SPAMMER by ASSP. I still can't get into my account, I can't sort the seller cheat and although said they would refund the £49.95 membership they have failed to do so. By the way in the the USA the membership is only $49.95 (approx. £34!).

Date of experience: October 13, 2012
Florida
2 reviews
6 helpful votes
Follow Joel L.
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This site now that I did a little investigation is a complete rip off. Stoopid should have done this 1st MY BAD! These guys have inflated all their reviews and posted fake reviews on this site. Notice all the positve answers are never logged in with FB or a pic. STAY FAR AWAY. They cost me $12 of my social security check for nothing. I put 3 highly marketable items on there site for way less than I do on ebay and didn't get a view. This is hypebeast stuff not junk. The same items sell on ebay within a day. Who cares if you pay nearly 15% by the time you are done. At least you sell something. I would have been very happy to have had 1 bid. I should report them to Dade county crimes against the elderly for real. I now see they have locked me out of my account, GOOD hope they don't keep billing me.

Date of experience: October 3, 2012
California
1 review
6 helpful votes
Follow Seller E.
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We are sellers in ebid.net located in USA, we subscribe to ebid
But they charged us sales tax. Sales tax is only for local to
UK not USA seller subscriber.

Also, they scam us with their sellers+ lifetime upgrade,
We pay 49$ and avail the upgrade promo, they intentionally did not upgrade our account so they can charged us 25$ yearly.

How did they do it, very easy, they will charged you international
Sales tax! So it will cause a setting problem in your seller
Subscription page. At the end of your first year, they will
Charged you 25$ even you have upgraded your account to seller+ lifetime
At the time you avail the 49$ promo.

So again, USA SELLERS beware of ebid.net auction site, they are
Scam, WORSE THAN EBAY. With ebay, they will scam you in front,
In ebid.net, ebid will scam you by system problem and behind the scene
Charges. Plus this folks are not a member of BBB (www.bbb.org) and no telephone number. So there is no way you can complain this scam site
To state regulating body.

Ebid.net has branch in Florida, but can be dummy address as its possible not a member of BBB.

Date of experience: September 8, 2012
Louisiana
4 reviews
17 helpful votes
Follow Jase S.
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I have been a seller (and occasional buyer) on eBid.net for the last two years and haven't had any difficulties whatsoever. The folks on the forums are extremely helpful & friendly and whenever I have contacted Gazza (the big boss) over a concern, I've received a reply within day (most often within a few hours). I feel bad for those folks who have had issues using the site. If you simply utilize the forums, most problems can be resolved.

Sure, it would be better if sales could be more brisk, but I can understand if the casual shopper doesn't want to give them a chance, after coming here and seeing the bile-fueled-hate-rants against eBid.net. Kinda makes you wonder who would gain from all that fear mongering... maybe a faceless behemoth that doesn't give a rat's rear about it's members (the sellers OR the buyers) and ONLY cares about squeezing every last dime out of it's members? But I digress...

Bottom line, for those who have had problems with sellers on eBid in the past (and this goes for ALL buying sites, e.g., ebay, amazon marketplace, etc), PLEASE check your seller's activity record and/or feedback. If the person hasn't been doing SOMETHING on there in say, the last 3 months, it might be a good sign they've forgotten about it and moved on. That's how our short attention span society seems to work (or not work, as is the case here). Do your homework. Find the good sellers. There's lots of us on there and we'd be more than happy to prove to you that eBid.net is a great alternative!

Date of experience: July 26, 2012
New Jersey
3 reviews
7 helpful votes
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Very bad website to use. Poor navigation and bidding is very complicated and difficult. I would not recommend using them. I tried calling and calling because I had a credit issue, and no one seemed to be able to answer simple questions. Only once a manager came on the line I got somewhere, but it was a pain.

Date of experience: June 24, 2012
GB
1 review
7 helpful votes
Follow Anne S.
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I am a new seller on both Ebay and Ebid.

I started off with Ebay about a week ago, and found it to be far far too expensive to sell on! And with so many scammers (both buying and selling), and with people creating shilling accounts to bid on their own items, I decided to look for other options.
After searching extensively I came across a hub page recommending Ebid and read through all the comments highly recommending them.
I signed up, and now I will never sell on Ebay again!

The website is user friendly, the prices are very fair on the seller, and the security is top notch. The strict rules around selling and buying, and all the checks they do, very effectively weeds out all the dodgy buyers and sellers.
And because you are limited to only one account, this instantly stops shillers in their tracks.
The atmosphere is also very friendly and helpful. In general, the people selling and buying are nicer to each other. It's a wonderful and drastic difference to Ebay!

When I came on here, I was surprised to see them with anything less than a 5 star rating... and then I read through all the reviews.
Many of the reviews here, on closer inspection, seem to from people who are either too stupid to read the rules before they sign up, selling goods that are not allowed to be sold on Ebid (for good reason), or are just straight up taking bad with it being so much more secure than Ebay is.
The only people who could have a problem with Ebid, are people who are too used to getting their scam on at Ebay, regular shillers, or people who are too institutionalised with Ebay to adapt to something different.

But for us honest sellers and buyers out there, I highly recommend Ebid, and will be spreading the word to my friends and family:)
No review extortion from bad buyers, no more scamming, no more low rate sellers.
Long may it continue!

Date of experience: June 21, 2012