eBayReviews 3,492

I've been a buyer and seller on eBay for 15 years. This was my go to service for getting rid of my old treasures. It was a great app but recently eBay got greedy and got rid of ppal. Once ppal was gone eBay raised their rates and took longer to get funds to my account. I've had buyers cancel orders and eBay would still charge me the fees. I'm done with eBay, looking for a similar service that is fair.

I contacted customer support to figure out why my account had been suspended. I assumed that it had something to do with my change in email address / password I made a while back in an effort to make my accounts more secure. I waited on chat for over 35 minutes and was transferred twice for them to tell me that their decision was final and they couldn't give me information on why I was suspended. I haven't done anything to violate terms. I am not a seller and rarely use the site to make purchases, so I am clueless as to why this happened. I asked if I was hacked, if I could create a new account, or checkout as a guest-- and they just disconnected the chat. Unbelievably unprofessional and unhelpful. Super frustrating experience.

They can't tell right from wrong and shamelessly help scammers against honest customers. I bought an item, which was supposed to be unused, fully functional and in excellent condition. But it was actually in poor condition with damaged and missing part, and stains. I left a negative feedback. This guy begged me for a revision and I wanted to get some partial credit back instead since he denied the return initially and I didn't even have a printer to print out the return label even if I got one from him this time, plus too much time would be wasted for a low value item even if I manage to get a physical return label. I wanted him to refund me first then I would change the feedback as he lied about the item condition first. It was nothing wrong, I just want to get compensated for an item which didn't live up to the description and save my time and protected me from getting scammed the second time. He then refused to refund me, just like I suspected. This lowlife then reported me for asking for partial credit and ebay was on his side and banned me. If it was inacceptable, why even have that option to settle a return request by offering partial credit in seller's hub? He got his negative feedback removed, along with every feedback I left in my account. This is totally absurd! Ebay just indulged his scamming and hurt loyal customers lime me by allowing false condition statement and removing true feedback maliciously.

I PURCHASED AN ITEM FOR MY WIFES NEICE, WRONG ITEM, EBAY TOLD ME TO SEND IT BACK AND I WOULD HAVE TO PAY FOR THE RETURN SHIPPNGNG, AND I WOULD GET A RTEFUND FOR THE RETURN SHIPPING, AFTER I SENT THE ITEM BACK, EBAY SENT ME AN EMAIL SAYING THAT THEY WILL NOT REFUND ME ON THE RETURN SHIPPING FROM COSTOMER SUPPORT, THEY ARE NOTHING BUT A BUNCH OF LYING THEIVING CROOKS

Wanna meet all the lobotomized scammers... come to ebay. Zero service... run around but scammers are winning.

I have done business with Musicians Friend for over 30 years and when I saw them on eBay over the holidays I thought they were just trying to reach more people. I saw a 12 string Ovation guitar with hardshell case for $942.00. I bought it immediately knowing the cases run from $150.00-200.00
When it arrived not only was there no case but the "New"Guitar was refurbished. Merry Christmas. You could see the obvious dings that had been professionally repaired. It was also scratched and dirty.
I was livid. I don't mind getting a deal on a refurbished guitar but just TELL ME!
And don't try to sell it as new.
I felt dirty. I sent it back after taking photos and contacted Musicians Friend who said the eBay store was different. They had just paid for the right to use the name and they couldn't do anything about it.
I also contacted ebay and Pay Pal (Who was still taking the pay in 4 money out) who said they would look into it. In the meantime I had to keep making the $200.00 bi monthly payments to Pay Pal on a used refurbished guitar I had returned.
I had to make a stop payment on my Pay Pal account. It was a big mess.
Anyway Pay Pal and eBay did nothing about it. The Musicians Friend eBay store count went from 2 Ovation 12 string guitars available to 3 available after they got my return.On to the next victim.
They were back ordered almost everywhere else.
The Musicians Friend eBay store was also top rated. So eBay was making money off them.
Now, I have had other experiences with buying items from big name stores through eBay with no problems at all.
Only eBay Musicians Friend. Don't buy from them. Just go to the original Musicians Friend online store.

I recently purchased a plug for charging my new IPHONE 12. When I received it i was unable to connect the leads. Trying to return/get refund or speak to a human about a resolution was impossible. My advise, buy in a store, if you have a problem, you end up with a useless piece of equipment and loose your money.
Brian

I have purchased a Game DVD on eBay. The seller never shipped, never updated my order with tracking number so I raised a refund request in 30 days ebay guarantee. Seller never responded to the case and lost track of my case. I haven't checked on the case assuming eBay will make sure seller ships or refunds. To my suprise ebay closed the case w/o refund. Now eBay says it is buyer responsibility again to track the case and again raise a 2nd case with ebay for refund. Since I didn't do that in 30 days ebay and seller can fraud me and get away with it legally since I didn't escalate with second case even after raising first case for refund within 30 days.

Buyers can claim items damaged without any picture evidence and get items for free!
Sellers are held over a barrel for everything. Buyers can write LIES in their feedback and ebay will stand behind them! Even if you can categorically prove they are lies, ebay just don't care!

I just got a Motorola Boom 2 that don't work. I checked the return policy and I tried to put in for a return but it's impossible there is no way to contact them there is no buyer information I recommend you do not buy anything on this site I really admire

If I could give then zero stars, I would. I have been a member for almost 20 years. I have been selling on there off and on for the entire time. I just sold an item and am now being told that unless I turn over my bank account info, I can't be paid. I contacted them and asked why I couldn't receive my money through PayPal like I always had before. The SUPER rude customer service woman told me they didn't do that anymore. I told her having that information BEFORE I listed my item would have been helpful. She informed me I either had to give up my bank info or they would keep my money. How nice... thieves!

I have been an ebay member for 22 years and have over 10k, 100% feedback. I have seen their policies change over time. They no longer have a method for protecting sellers from buyer fraud. I'm not like some of these reviewers who don't understand their seller requirements. I had a good thing going for a long time. But there is zero protection for me now, and that is a problem.

Today on a call with a rep, I was told too bad, so sad for an item a buyer switched out. They don't have a way to allow pictures to be uploaded for proof after a buyer returns the wrong item, but they won't do anything without proof. The software doesn't allow sellers to upload pictures with a report of a buyer misusing returns, but they are supposed to somehow consider what I wrote, without any proof. Really no different than the phone call I was on, where I was told, again, nothing without proof. And I get it, I have proof but they don't allow you to upload it. I was told I could send the pictures through an email, and hopefully they will connect it to the report I submit (with no proof) that goes to another department. When I asked why seller protection changed for the worse, he mumbled something about partial refunds, indicating that he didn't understand the question or was just blowing me off. This was an English speaking rep too. Each year I watched seller friends say no more and leave for other platforms. It may soon be my time to go as well. I know that ebay doesn't care about me. I'm here to warn new sellers who hear stories from the past and mistakenly believe that they will be protected as sellers. There are predatory buyers who know new sellers aren't up to speed on the ins and outs of a scam. And now, ebay no longer has your back. I was given a 'courtesy' coupon that did not cover the full cost of the item stolen, and scolded that it won't happen again. Yeah, thanks, I'll try to recognize fraudulent buyers before they purchase from me next time. I have had less than 10 buyers like this over 22 years, but I'm the one getting the warning. If they don't care about a 22 year long customer, they certainly don't care about you. Sell your stuff somewhere else.

Ebay is not safe for sellers. You can lose your money even if it says your item has been delivered, but the buyer decides to lie about not receiving it. You will lose your money. Ebay is not what it used to be even 10 years ago. I wouldn't trust and wouldn't recommend it.

I have had the misfortune to open an account with EBAY and experience their unethical practices. EBAY use certain loopholes to enable them to steal money from sellers and as there is no governing body for the internet they're able to get away with it

I urge anyone thinking to open an account to go with a more reputable site such as VINTED. One benefit you dont pay postage with them whereas EBAY not only do you pay postage but EBAY take a percentage so they screw you every which way

If you complain to EBAY they find a way to block your account under some false pretence. They should be thoroughly investigated

Syblo-33

I bought 2 pairs of sneakers at once, knowing that the sellers dont except returns (MY MISTAKE) and if its authenticated from Ebay they wont let you contact the seller after the fact. Well one of the pair of sneakers that was sent to me had a cosmetic flaw by the toe area and the stitching was messed up! We are talking about $175 on a pair I had no way of returning, exchanging or anything... This flaw was not mentioned in the sellers details by the way. Being the fact that the seller sent them as is AND Ebay supposedly authentcating it and was ok with them, just makes me believe that its a scam! Knowing the seller doesnt except returns and neither does Ebay because it "Ebay authenticated". I took my concerns to customer support and this person took up 45 mins of my time and in the end still didnt help me as I was hoping to be helped. I feel like I paid for something and it didnt reach my expectations for what I paid for and now im stuck with them. I will never buy anything from Ebay again because of this situation.

I've been an eBay member over 12 years with 100% perfect rating, and with eBay not depositing funds in PayPal has made never wanting to sell again! I know now they are not with PayPal, but they still accept it for payments?! Sold an item for a little over $300 and eBay took $50! It's at 12.9% seller fee with other fees added. Was told too mail item by eBay even tho payment was in eBay possession and not mine! Said for next 25 transactions all of the payments would be put on hold till they can verify if item was received! EBay rep said they are doing everyone like this! Never ever did I think a perfect ebayer with 0 problems would be treated like this. It's like the new law, guilty till proven guilty! It's like why strive for perfect reviews when eBay as a company could careless? Spoke with about 4 different people from Dubai until I was able to speak with someone proficient in English language. You don't have to listen to me, but if your expecting payment it will be late and way under what you sold for! Very upsetting when funds were going towards child bday party! No more selling for me!

Got my necklace chains on time. Actually, I got them two days early. I've NEVER been so happy! I don't know or understand why people are saying the positive reviews are fake and why people hate EBay so much. I took out the 18 in chain and so far I'm making good use out of it. And a helpful tip, if you are looking for something on EBay. Look on the images about the product to see if there's more proof if the product decribed as it says it is, otherwise, it could or might be a scam. That's first thing I did when looking for the necklace chains. And I got the correct one too. :)

Had an email saying my account is restricted and my items delisted, no reason given except that I had failed to add additional "information" on my profile, one that is around 20 years old. I clicked on the link it sent to resolve the issue and the link wouldn't work. Thought maybe it's a scam so went to eBay site and found yes, I'm restricted and delisted, another non-working link was tried. Then spent all morning trying to talk to an agent, then kept getting put on hold, and then call dropped after waiting long time, with the last hold lasting over 1.5 hours then my phone battery died.
I spend a lot of time listing items, taking pics and measuring dimensions of every piece of clothing. At least they could keep the items I have listed on until they are gone, but as it is, I'll either forget trying to sell them or go through rigamarow again to list it all on another site. Buying has often been bad as well, and most times nothing gets resolved, so stuck with useless items
Awful awful site!

One of my all time favorite perfume would have to be Flower by Kenzo Red Edition. I remember the first time I ever smelt it as a sample from one of those perfume stands at the mall, and I knew that I would always be obsessed with that scent. The best way I can describe the scent would be having notes of orange, blood mandarin, and bergamot paired with orange blossom and jasmine. The only bad thing about it would have to be the price, which is why I recommend you buy the dupe version as it looks and smells exactly the same for only a fraction of the price!