EasylifeGroup

These cretins keep sending catalogues to my late father's address which upsets my mother. No amount of asking seems to get these morons to take the address off their databases. Nice one, keep upsetting people, you unethical bastards.

This is an organisation that has had an ethics bypass operation. Do not touch them at all. Their products are inferior and the shoes, stockings that I bought are not fit for purpose. Then I had a call from someone claiming to from Easy Life to talk about a service that was being launched. They are trained to talk so rapidly, and so indistinctly that you have no idea about what the conversation is about. You then find that they have signed you up for an agreement that ties you down for a year. DO NOT TOUCH THEM!
It seems I am unable to send the review unless I allocate stars - they don't get any stars!

This is SCAM.
I ordered some disabled products. Then came the hard sell for a 30 day free trial discount scheme which would cost 60 pounds if I took it up. I received the package and I immediately decided it wasn't for me. RANG them immediately. Was on the phone for 45 minutes. No reply. Rang the helpline took an hour to get through. Said they couldn't help. Rang the original number again (this time took over an hour) was told to ring a 3rd party. At this time decided to ring my bank to cancel my payment only to find out they had taken payment out of my account. Since then changed my bank account details. SCAM SCAM SCAM!

I have been in contact with these thieves for over a month - they have my money, and I have SOME of the goods, which I had CANCELLED by email AND phone 5 DAYS before they were sent out. In that time I had already ordered and received comparable goods for CHEAPER than Easylife charged. They refuse to issue a refund until they receive the goods back BUT keep failing to have them collected. I have also been promised callbacks on several occasions - never happens, what a surprise. They are also ILLEGALLY playing around with my bank account. Oh, and don't bother trying the CEO of the company, he cares so little for the paying customers that he doesn't even bother acknowledging emails sent to him - no wonder the staff don't care. I will give another 2 days before entering into litigation with this shambles.

Disgusting service. My mother has waited a month for her order. Sent off the cheque to the company. The cheque has been cashed in & cleared but not received the goods. She tried ringing but cannot get through... waited hours on the phone. I them sent several emails and wrote but didn't get a reply. I haven't received any response or correspondence from eastylife.If I don't get the goods or my money back soon, I will go to Trading standards. The small cout or anything to get this sorted. Poor customer care and rubbish service. I agree. Never ever again

Ordered a revolving car seat cushion which was to be delivered by Yodel, who delivered, well dumped it, outside my flat door, despite delivery instructions given t Easylife. The description of the seat did not say it would only work on a flat car seat so tried 7 times by phone to arrange a collection and return for which, when I eventually got through, Easylife charged me £5. Yodel ignored the collection instructions so did not collect it, then, when I tried to order another collection, Yodel refused, so I took it to the post office and paid £6 for 2nd class postage plus certificate of posting, tracking and signed for delivery. Once I knew it had been delivered and signed for by someone at Easylife I rang them (only a 35 minute wait and 10 people in front of me!) and was informed that my item had not been processed yet and it could take at least 2 weeks before I got a refund. The manner of the woman who took my call was brusque, couldn't care less and unpleasant. If I ever get my refund it will probably have cost me several more phone calls, that's if I am lucky. If it was possible I would give a minus 5 stars rating and that would be generous. Easylife? That's not what I would call this company, am totally disgusted with them.

I ordered a garden ornament over three weeks ago, and sent off the cheque to the company. The cheque has been cashed in & cleared but not received the goods. I have tried ringing but cannot get through. I them sent a message but didn't get a reply. I haven't received any response or correspondence from eastylife.If I don't get the goods or my money back soon, I will go to their local MP and also get on touch with the fair trading standards officer. Never Again!

Ordered from catalogue charged wrong price told straight away would not refund or cancel order had to be put through to cancellation department what a joke 59 in que wait 45 min to be cut off staff abrupt and not helpful sales staff answer in less that a minute on sales department how ironic, but will not help disgusting how these staff can work in such a rip off company because most of their products are for old or disabled people I wish I'd seen this site before do not part with your money go on amazon or similar trustworthy sites

I ordered six items in February 14th. After umpteen weekly phone calls (7 in total) I am given the excuse that one item is out of stock and their company policy is not to dispatch until the order is complete (unbelievable). My payment was taken from my Visa card, half on the 16th February and the rest on the 17th. If I cancel the said order what's my chances of getting my money back.? Has anyone had any success, if so would you be so kind as to give me a clue where to start please... thank you in anticipation. B. T.

Ordered Brick Effect Garden Border. Terracotta 6149. Half Price £8.49. It is rubbish. Does not perform as shown in Catalogue. Pieces not a close fit, so soil escapes. Very disappointed after struggling with it for an hour. Cannot return it under Warranty as it is now damaged. I have had NO response to my two earlier Reviews. IF I get another Catalogue through the post, it will be posted straight back to them, without a stamp! It has been a waste of money - but once bitten twice shy.