EasylifeGroup

I must say, reading some of the reviews, I was a bit put off. But I went ahead and ordered as I have used them before. I ordered yesterday afternoon, and my items arrived this morning! How quick was that. I think the people that give bad reviews obviously make a habit of it or have an axe to grind. I suggest you give the company a try!

I ordered some items from Easylife which arrived and were ok. A week later a phone call from a call centre sounded Indian asking if we would join the Easylife car maintenance club which we gave a definite no answer. A week later a document arrived for which we were charged £1.99 and a further £69 was deducted from my purchasing credit card. Phoned the 0800 number. Same Asian call center said the payment would be refunded (refused to provide any record of the call). Next month another £69 taken. In the end I talked to Credit Card supplier. They said there is a small tick box on the order form and if you do not tick you are automatically joined to the maintenance club. They agreed it was legal fraud and payed me the money back and stopped further payments. LOOK FOR THE TICK BOX IF YOU ARE ORDERING FROM THIS COMPANY, BUYER BEWARE!
Stan

I cancelled my easylife motoring membership on 15/10/20 confirmed they had the cancellation awaiting my £10 refund last promised in 28 days on 19/11/20.
They could not care less about there customers.

The conduct of this Company is disgraceful. Unsolicited phonecalls, non-receipt of introductory pack, charging my account with £59.99 + £1.99 even though I never signed up to any contract/arrangement, and taking days to respond to my emails/phonecalls. I have cancelled my account with Easylife and I urge everyone else to do likewise. This organisation should close down or be closed down by Trading Standards. It's not fit for purpose.

Got a cold call offering discounts at major stores.
Card arrived well after expiry date of trial period.
Called number on accompanying letter. Waited on queue system and eventually got answered by Mari. Went through cancellation process. Difficult, she was working from home and the phone line was intermittent. Apparently her computer was running slowly.
When I asked to be sure no money was taken from my account, I was divert to another line. More waiting listening to rubbish music, eventually I was answered by Danielle of customer services who listened to my problem, and basically wanted me to call the department I had just been shunted away from! Why would I want to go back to be shunted off again?
I still don't know if I have been charge a membership fee.
Trading Standards need to talk to this company. Customer Care seems to be couldn't Care Less.

The wife bought an item for her mum, then got a phone call offering car care. The easy life website says it takes secure payment this is not true as the card details are shared with the car care company. I smelt a rat, and stopped the card with the bank. The are just stealing from old people and should be shut down and investigated. If easy life are as genuine as they say then they should be careful who they associate with.
The names a give away, easy life for them more like, though I don't think it will be when they get caught. Prison life is hard for those who offend against old people.

I bought a product following a brochure received for my elderly mum who doesn't use internet purchasing. On completing the purchase my card was hacked within two days, I received numerous phone calls And emails offering free goods for being a good customer!
This company needs to be closed down, with another pending lockdown i have 4 weeks to hassle them... Easy life your life isnt going to be

2 orders placed 14th June, 12th August no delivery so even in pandemic this was not on, e-mailed them. Few days later smaller shipment arrives. 14th September, (3MONTHS) still no 2nd shipment, phoned them" Oh, it must have got lost in the system" 15th September. Easylife e-mail package on way, Hermes(In good faith) e-mail soon as we have package we will give you eta, 2nd Easylife e-mail, We have trouble getting payment(3month old credit card)If we cant clear we will cancel order.Me less politly Dont bother I'll cancel order, account, & I NEVER want to deal with you again. THEY ARE MONEY GRABING TRASH.

I ordered from this company for my mother, after a few weeks I got a letter saying welcome yo the car repair club and that they would be deducting nearly £70 per annum for this privilege. I called them to no avail, do I emailed them to find out what was happening and to confirm cancellation of any services (you have 14 days apparently, according to the letter).
I got an email back confirming cancellation, but when I checked my bank statement they had charged my card £1.99 I then checked my bank statement the next month and they had charged my card £9.99 which I'm now in the precess of chasing up on.
Bearing in mind I only ordered an item initially which was by using my credit card, so they have obviously saved the credit card details and then helping themselves to my money.
Absolutely nightmare and most under handed company I have ever come across.
Ohhh and we are still waiting for the item I originally purchased from them just on 2 months ago,,,, avoid this company like the plague.