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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to use and very budget friendly fares and found good discount and very supportive customer service
Ease to use budget friendly and find very loe prices and great deals available always and geat discount
Very good fares are available in easemytrip excellent services i got from there prople are nice so overall good appto use
Just got this app... Great app. All the best... Easy to use and get lower price in global market for traveling...
It's very good that Indian company is growing and giving good completion to foreign market. So guys keep using this travel agency for flight hotel bus
I got full refund on behalf of my lockdown booking with the help of easymytrip only. They are very active and helpful
Love this app serioulsly staff is very helpful each and everytime i would suggest everyone use this app so you can claim your refund
I got my money back in few days in these hard times that's what I call a nice service by easemytrip lol
I love EaseMy trip this website is very good and I always make a reservation from this site I'm happy this website.
I love this app loved it aleays going to use this app loved it thanku for thrvorrfect services waoooo app
Excellent service I got the best support from easemytrip in every time great to have a company like this
Nice application and easy to use and i got my full refund of lockdown period best application i have seen ever
Nice and easy to use very good customer service I like to use this application and very Easy too use
Loving this app amazing experience I am having all the time with ease my trip. I will never book with any other website
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members