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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very nice platform. I always purchase my tickets from here. Very convenient...
Easemytrip is very good, I'm always use this app, easemytrip giving benefits and offer. I suggest to please must use this app and achieve offer.
Easemytrip specially customer support too good, easily sole every problem solution.
Good service chipper flight best experience with is my trip ease platform to book domestic flight...
Good service, happy with easemytrip, customer service is superb. Happy to be a customer of easemytrip.
Best service among all portals of flight booking. Different types of discount always available. Just go for it and enjoy the trip. All the best.
Good services and cheapest price. Easy application to book on domestic flight. Best experience with easemytrip. Get my refund on time.
My friend suggested to use easemytrip for low fare and that time i just booked a cheap flight using it and there service is good. I had my bookings in covid pandemic time even thought everything was hectic the answered my calls and responded to me quickly and made sure all my bookings get complete refund. So i always use easemytrip for safe low fare bookings.
Honestly Easemytrip support me for fund refund in pandemic time when all airlines and ticket booking platforms manipulate customers. Thanks To Mr. Gaurav and Team From Easemytrip.
Easemytrip is providing best services not in normals days but also in pandemic situation.
Executive is well trained and good.my exp was good.
This is good website for travel by flight. They are taking all responsibility of client,
I personally experience the service of easemytrip.com
I have booked tickets in march- june2020 and they really helped at each step of the procedure and i think they are really emerging as a leader on online platform for booking tickets
Ease my trip refunded my canceled flight amount pleasant experience to book flights using EaseMyTrip
I'm using EaseMyTrip for last 4 years and I'm very happy on it, because the flight tickeks were lesser and they giving a coupon code which applied automatically makes easier and reduce the cost. Recently I booked a ticket and cancelled it, the customer service representative followed up with me and they refunded my money in 2 weeks of time. After getting the refund they followed up to get a confirmation from my side. So I assure EaseMyTrip is the best one.
I am very happy with the service provided by Easemytrip. The customers service provided by Easemytrip is outstanding.
I'm very Happy for the services provided by Easemytrip. They are doing exceptional job within lockdown perid also, I got full refund for my ticket booking through Easemytrip.com which was cancelled during lockdown.
I booked my flight on April 24 2020 and unfortunatly I cancelled my flight beacuse of covid. Firstly i was frustated from ease my trip. But later I understand their situation of covid 19. I waited for my refund and refund came after some time. I was very happy and moreover I have booked my package from local person and still I have not got any refund. So I recommend everyone for ease my trip
Amazing scevice, Guiding steps were simple. Communication and helpful. Refund was easy. Good communication with client.
Good service...
During pandemic, EMT helped its customer with the refund within the stipulated time
I really liked the service of EMT and the best part was i got refund of cancelled tickets easily and soon... I would recommend its services further.
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members