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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I'm finding this app really great as per the pricing or the refund policy and in customer service keep up the good work...
It is very helpful for booking Air tickets. I am very much pleased with the service of them. I travelled through this company several times
Very professional and extremely helpful during covid.
I do all my bookings via ease my trip...
Easemytrip is outstanding and very helpful to solving problems...
The service is quite good even I had done booking via ease my trip during pandemic. However when my flight got cancelled they returned me whole amount without charging anything... awesome service
Good service and good offers and many offers on all the needs of travelling...
Good service and cheapest rate, I got refund on time, got confirmation from customer service.its very easy app
Excellent service completely satisfied with their service. Great customer service and 100 Satisfaction
Best App for Flights or Hotel bookings.
They provide handsome discounts on various booking. They also help us out if there has any query like refund or date change.
Very good experience with easemytrip It is very easy and simple to book flights tickets with nice deals
Great customer Service Extremely happy with the prompt cancelation, refund and other services. Highly recommend
Thanks to easemytrip to refund my money back without any Hassel. Thanks for support. Excellent service...
Easy refund and booking. Great app. Valuable offers for valuable customers. Easy refund and booking. Great app. Valuable offers for valuable customers.
Great service, easy to use. The app is very user friendly, timely responses and the consumer support is great.
Good services at easemytrip.com I had always booked tickets from easemytrip and very good services provided from it...
Got my refund on time without any issue, easemytrip is one of the best platform to book domestic flights without any convenience fee.
Have been using easemytrip for quite sometime. The services are good compared to other travel portal
They refunded the amt directly to the bank no other app give such services this is a much helpful app great everyone shld do download this app
Easemytrip is calling customers to give 5 star rating and get prime membership. Hahahaha fake ratings.
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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