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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
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Very good app very friendly service good interface and easy to handle easy to search good graphic representative
Service is good. Getting good rates on easy my trip it was very good experience on the online flight bookings
Honestly, the best place to get your bookings anytime, anywhere. Hassle free and the prices are almost half as cheap compared to others.
Offers are the first best thing!
This app is good and easy to use
But the cancellation process is a bit slow
All in all you can recommend this app to anyone else
It was a great booking experience while booking my flight with easemytrip. Moreover, when I could not take the flight due to Covid, I got a call from their side informing me that I will get refund for the flight booked with another call confirming I had received my refund. Really happy with easemytrip service.
Flight ticket booking on EMT is really cheap. Interesting thing on EMT is throughout year 0 convenience fees. Lucrative offers on hotel bookings and other packaged travel bookings makes it most useful application for travel plans.
During covid lockdown time, all my travel tickets got refunded without calling or asking EMT. It's really convenient.
Really recommend others to use EMT for travel and hotel bookings.
Excellent services, great customer service experience and best deals, will always suggest my friends and family to book flights and hotels with it because deals are best available as compared to other sites
GoodGood service nice app lam happy with is my trip given me good offer ease to use nice app good customer suport lam ready to use is my trip service in future booking grate app
Customer service is good from easemytrip.
They provide full and detail information. Happy with the service
Great customer support from staff! Got the refund of my cancellation ticket on time. I highly recommend easemytrip for offering the best rates out there compared to other platforms
Easmytrip are best in service and ticket and response and feedback all together they are excellent...
Good service by Easemytrip. The customer feedback experience was pretty good. Thanks to easemytrip.com.
Good service by easemytrip I always book ticket from easemytrip I suggest you to try easemytrip
Good job.
Nice service and supporting staff. Got refund on time...
Very happy with the service. Good customer support and gets queries solved very easily and quick. Keep giving good services.
I am very happy to use this app. It's a amazing app for flights booking. And it's cheapest app for booking flights. Thanks to customer care fellows who cordinate with us in any difficulties.
Good service by easemytrip. I always prefer to book the tickets from EMT and always suggest to friends to book the tickets from here only.
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members