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EaseMyTrip Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily due to issues with booking confirmations, refund delays, and perceived deceptive practices regarding cancellation policies. Many customers report a lack of effective support, with difficulty reaching customer service and receiving vague responses to their concerns. However, some reviews highlight the convenience and user-friendliness of the booking app, suggesting that the platform has potential if operational issues are addressed. Overall, the sentiment indicates a pressing need for improved transparency and responsiveness to restore customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Best application I recommend all my frnds to use this application, I use this app to for booking best fare
It was the best app for booking flights I ever had. Service is good and got the flight cancellation charges easily at the time of lockdown
You guyz are doing ur work very gracefully... Nd ur faculty is excellent. Ur team is very supportive..
Good service, good customer support,
nice offer, easy to use.
I m happy with easy my trip
And I m using this application in my future tripss
I have experienced very good services from EaseMyTrip.com for my travel. I would like to recommend to others for future travel.
It was nice experience with the ease my trip and would like to have the service of the same in future.
EaseMyTrip has very good staff which is friendly and makes us understand everything. I would surely recommend to use EaseMyTrip
Good service, easy refunds even during covid19, better discounts than other sites for flight bookings...
Excellent work done by ease my trip...
I am very happy with the service...
Keep it up...
Hope to receive the same good experience and service in future as well.
Keep up the good work...!
Have an excellent experience through this app even in the dire troubled times during the pandemic. Thank you so much ease my trip.
Good experience and refunded my money when flights got canceled due to covid. Always book my flights from this site and got great discounts
Good exeperince,,,,, good service,,, excelente service, nice app,,,
I have been using this app from last 6 year
Very good app with easy to access information about flight, hotels and others. Easy refunds and good UI
They are very helpful and considerate of our situation when it comes to refunds. I had to cancel the booking just a day before the journey because of lockdown and the pandemic. They responded really well and arranged for a full refund.
@EaseMyTrip I have used EaseMyTrip to book my flight tickets couple of times and my experience is very good and recommendable...
Excellent work done by EaseMyTrip. Really appreciate they work as the got my refund on time during the pandemic.
It was good experience with this app, very smooth, more easy to navigate, and easily refunded my booking amount due to cancellation in COVID-19 pandemic lockdown, had a great experience with this app
From the business
In 8 years of its existence, EaseMyTrip.com has created a niche for itself as being one of the most reliable travel companies of India offering cheapest rates & flawless services. With a workforce of more than 50000 travel agents across India, it is co...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members