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e-Rewards

2.1

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e-Rewards Reviews Summary

e-Rewards has a rating of 2.1 stars from 254 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with e-Rewards most frequently mention gift card, customer service and enough points. e-Rewards ranks 201st among Survey sites.

service
49
value
50
quality
48
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Minnesota
1 review
1 helpful vote
Follow AARON O.
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Huge Scam
June 11, 2021

I spent hours doing their surveys answering every question truthfully and earned enough to get a gift card. When it comes time to cash in I am unable to. I email the company and tell them I am unable to get anymore surveys and redeem my points. I get a generic email back saying my account has been suspended and I cannot redeem my credits. I got a generic list of what could have been the reasons for the suspensions but it did not specify what the reason was. I sent another email which was completely ignored by them and I just got another still not giving me a reason for suspending my credits and account. HUGH SCAM! Don't waste your time answering any of their survey because they will make up an excuse to not pay you for your time.

Date of experience: June 11, 2021
Texas
2 reviews
6 helpful votes
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Rewards cost multiple times more than the dollar amount of rewards that you've earned.

For example, you earn $50 in rewards by spending hours and hours of your time taking surveys (most of them you won't qualify for, but won't know that until you've wasted several minutes of your time answering questions).

Well, when you go to redeem your rewards and buy a $50 amazon gift card, you find out that the $50 gift card actually costs $150 in reward dollars! That is bad business and extremely deceptive. It already felt like a waste of my time earning less than $10 an hour filling out tedious surveys. But then to find out that their prices are over-inflated to make it look like you're earning more than you really are, and it actually works out to more like $3 an hour, is just a slap to the face.

Stay away from this company. It is a complete and utter waste of your time. Unless you are 100% unemployed, you can make way more money doing almost anything else.

Date of experience: June 4, 2021
Canada
2 reviews
7 helpful votes
Follow Melinda G.
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I signed up thinking "wow they give a very good amount of money for doing a survey." I had $91.25 so figured it was time to get a reward. Well as much as I tried their system wouldn't show me any rewards. Emailed them many times over a 2 month span and they kept telling me to try the same thing over and over, which I did and none of it worked. Finally they did something on their end and I was able to see the rewards. Boy was I surprise to see that I had to spend $75-$80 to get a reward worth $21-$25 dollars. This is very dishonest so I am cancelling my account. Also, and I have no proof of this, but since I signed up with them I get a ton of spam email from various sources. Erwards is the only place I have given my email to in the last few months, so that is why I suspect them of selling it. So user beware of this company.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
Follow M N.
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Unfortunately my review reflects the same sentiments of a lot of other users. I was a happy contributor to erewards for years. I found it interesting and beneficial. That ended a couple of months ago when my account was revoked, according to them for issues with the way I answered surveys. They provided zero proof of any allegations and I believe this was simple a way to avoid giving me the credit I had earned (approximately $900).

This company may be fun for a little while but I would never trust them and would expect them to cheat you out of your time and effort when they see fit

Date of experience: March 25, 2021
Texas
1 review
1 helpful vote
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Long story short, answer surveys for daaaays, got "rewards" that I can't change, the page is bs, the customer service is wrost than hell. This website totally sucks.
I had to put a star, definately a - / 0 stars!

Date of experience: March 25, 2021
Idaho
1 review
11 helpful votes
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Been a member of e-rewards site for 10 years and currently have Diamond status.
I have just under $600 I have earned. Like so many others, my account was suspended. I can not redeem the $ for any rewards. I have e-mailed a number of times they say nothing new except they are sorry, but they had to suspend my account.
There is no way to contact this company. TOTAL GARBAGE!
By the other complaints I'm reading, it appears e-rewards is removing accounts that they deem are no longer profitable.

Date of experience: March 22, 2021
Nevada
1 review
7 helpful votes
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I have been a member for several years and I recently tried to redeem my points and kept getting an error message. I emailed customer service and received an email saying that my account is suspended for suspicious activity. I have over $200 in points that is no longer available. After reading other reviews it seems like I'm not the only one this has happened to. I am so upset. Wasted all that time filing out those surveys and now I can't redeem my points because my account is suspended. Some BS! If anyone has an account with them I suggest you cash out your points now!

Date of experience: March 8, 2021
Georgia
1 review
12 helpful votes
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Huge Scam!
March 1, 2021

You will complete 90% of a survey and just to be told "sorry, but your responses dont qualify for this...", after you've already spent 10-15 minutes answering questions! THEN, even if you do qualify for some, and build up a enough points to check out a reward, it will give you an error EVERY SINGLE TIME you try and check out. Not worth the time and frustration. There are much better and more reputable sights out there to join (such as IPSOS)

Date of experience: March 1, 2021
California
1 review
1 helpful vote
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SCAM!
February 28, 2021

They will not let me redeem my reward points. I keep getting error code. Don't waste your time with this site.its a scam

Date of experience: February 28, 2021
Texas
1 review
17 helpful votes
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Don't waste your time. I took enough surveys to finally qualify for a $25 gift card. When it came time to cash out there was an error. When I contacted customer service thry gave me some generic response saying that they couldn't confirm the authenticity of the account and sorry you are suspended and thank you for your understanding.
Seriously? After spending countless hours answering questions they can't pay out.
Such a scam. I wasted so much time in the hopes of a measley gift card.

Date of experience: February 6, 2021
New York
1 review
3 helpful votes
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Horrible
January 28, 2021

I have tried to contact them multiple times via e-mail, had ticket numbers but no one ever get back to me, the e-mails are all the same, no assistance. I can't take surveys or redeem my points, I have been trying to reach out for over three months and get no help, I wish i could redeem my points before I delete them. I would never recommend E-Rewards to anyone!

Date of experience: January 28, 2021
Texas
1 review
2 helpful votes
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Publishing our details to Scam! One of Mr Aljun, He emailed me no reason revoked my account, my $200 ereward point he eat.
He doesn't want to give me point, He don't connect manager, he will not give reply back. Simply saying revoked your Account, and I got couple of calls from scam, saying got your number secure folder, call back if you want to stop Ereward. After they got publicity they are treating customers will be peel of onion skin.
I know people are happy getting free gift card, but think another side your details going third party

Date of experience: January 28, 2021
Iowa
1 review
0 helpful votes
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E-Rewards Review
January 15, 2021

I have $237.00 I have earned on this site and they have blocked my account. After hours of survey taking I can't redeem the points I have earned. I would stay clear of this site.

Date of experience: January 15, 2021
Arizona
13 reviews
54 helpful votes
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E-Rewards is The Worst
January 8, 2021

I have been a member for 10 years and am quite done with them. They are literally the WORST!

Not only do they spam your email with 2 - 5 emails daily, they also make it not worth your time to do the surveys. $75 e-rewards currency is only worth $25 "real" money on a gift card. There are very few choices for gift cards. You are better off redeeming for airline points.

They trick you with $20 - $30 survey invitations, and after you spend 15 - 20 minutes filling out answers, those surveys either say you don't qualify or they have too many responses and kick you out. You end up with maybe 25 cents for your time. Average surveys are $4 - 5 "currency" and take about 20 - 30 minutes (divide the currency by 3 for what you make in real money!). Waste of time!

And good luck getting help from their horrible customer service! They take a whole week to respond and provide zero actual help besides canned copy-and-paste answers!

Beware of accidentally clicking the Unsubscribe button on their email. This will deactivate your account IMMEDIATELY without any confirmation that you want to deactivate your account. Then customer service will take weeks to get back to you and make you jump through hoops to reactivate your account when it should be easy considering you didn't mean to deactivate it in the first place!

Always cash out currency as you go because many people have lost thousands of dollars of their currency on these stupid surveys because e-Rewards is run by crooks. I never left any more than $75 or $100 in my account before redeeming for gift cards or airline points and suggest that you do the same.

Glad I cashed out my currency because I am tired of dealing with this BS company.

Date of experience: January 8, 2021
Illinois
1 review
4 helpful votes
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Suspended my account when my balance was nearly $300 so I could get gift cards for Christmas. No appeal process.

Date of experience: December 27, 2020
Virginia
1 review
2 helpful votes
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Dishonest
December 26, 2020

I had an account with Valued Opinion and they closed my account and gave no reason. Now as a member of E-rewards they send me an email about completing a 1099 form online (including my SS#) because in combination with One Opinion, I went over my limit for the year. I never knew they were connected! I had no intention to go over that amount and I receive SSI. This is a first for me. E-Rewards are very deceptive and they email you so many surveys and promise you will win a certain amount whoever completes the most in a particular time frame. I haven't seen a winner posted yet. I'm over this company. They should list the other sister companies they are running.

Date of experience: December 26, 2020
Tennessee
11 reviews
25 helpful votes
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I redeemed a magazine reward on 8/22/20. I have now written to them (you can't call) and no one responds!
In addition, I got very tired of completing 5-7 minutes of a survey just to find out I don't qualify. Why can't they target surveys to your profile? This is not worth your time.

Date of experience: December 23, 2020
District of Columbia
1 review
3 helpful votes
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Scam
December 18, 2020

This is a scam. They don't offer variety of rewards as before. These days I believe they are going out of businesses. They steal your points by making any excuse, saying computer glitch, or we can not locate you.
It is not how it used to be, May be their management has changed, may be the pandemic or other reasons.
I can see that may others agree with me lately

Date of experience: December 18, 2020
Arizona
1 review
8 helpful votes
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Unable to redeem
November 3, 2020

After years of being a member I began taking my rewards and now find an error code that apparently has suspended my account. I have recently retired from one job and work part time at another so I have been doing alot of surveys lately. In the last 3 days I have received none and got error code QSB0303-17 today in an effort to redeem some points.No notice or help has been provided to rectify this situation.

Date of experience: November 3, 2020
Texas
3 reviews
4 helpful votes
Follow Andrea A.
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I am a victim of this survey company just like the thousands of other people. I was invited by them via a previous survey company that was in the process of shutting down early this year. Did very well with the surveys and getting the gift cards. But as of August of this year, I was unable to get a gift card. After emailing the issue of problem, their response was to terminated me with some stupid excuse of having email or account issues. Really? That was a few months ago. Now I was emailing them about a discrepancy about me using my tablet to do the surveys... in which it wasn't there before. Their answer was this:

Hello Andrea Abernathy,
Thank you for your email. Thank you for your patience.
Unfortunately, the accuracy and attentiveness of your account activity has been flagged, and upon review of your account, we have been forced to suspend your account.
As a member of our program you may only have one account, provide accurate profile information and survey responses. You must also be thoughtful and attentive in responding to our surveys. When we have concerns about any of these program rules we are obligated to take steps to investigate and unfortunately suspend accounts.
We do not take account suspension lightly and do so only when account issues have been identified. At this time your account has been indefinitely suspended and you will no longer be able to participate in surveys or claim rewards from our website.

Thank you for your understanding.
Thank you for your patience.
Kind regards,
Carlo
E-Rewards Opinion Panel

Again... really? You ask one simple question and everything goes south. And surprisingly enough, I can still sign on that website and update my profile. This company is a lost cause... don't sign up!

Date of experience: October 5, 2020

From the business

Earn Rewards for your opinions with e-Rewards, the largest global, by-invitation-only online survey community.


e-rewards.com
Dallas, TX, United States