DealeXtremeReviews 323

I'd ordered some items over a month ago, and although the tracking says they shipped, I've never received them. I decided, Well, these are coming from China, so maybe I'll just wait. And in the meantime, I decided to order more of the same item, to have extras. This time around (not during my previous buy) I received a message saying that my card data needed some "further confirmation" before they could run it. They asked me (get this) for "Photo copies of both sides of my Credit Card and Driver's License". I don't know about you, but that just SCREAMS identify theft. Don't trust them, don't buy from them, they are not a real business, unless they are in the business of scamming the unwary for their identity. Be warned.

Dx.com is a wonderful site to pick up bits and bobs, gadgets for the kitchen, parts for pcs, mobiles, usb keys etc
The smart phones are cheap and worth a look at, some last a year (we got one for 40 euros) some up to three years and is still going (that one cost 98 euros)!
Free postage, good customer service and a wide range of goods.
Just remember that you get what you pay for most of the time, read the reviews that people have left. Never had any trouble with refunds or items not arriving.
Well worth a look at!

I have order three items thus far through this company, it has been nearly three weeks, none of my customers have received anything they have ordered. According to my account, everything has been "full shipped" but customers are still not receiving products nearly three weeks later, and DealeXtreme is not responding to phone calls, questions, inquiries, or emails regarding the status of any of the items. I have decided to "cut my losses" and have cancelled my (new) account with these crooks. STAY AWAY!

I placed an order with DX after finding it listed really cheaply on their site but then decided to look at their reviews, I must admit I got extremely concerned that this was going to go horribly wrong in some way and regretted placing the order and even tried cancelling with my credit card company but I must say my item arrived earlier than expected, packaged reasonably well and all for a really decent price. There are clearly lots of people who have had a bad service from them but often they are the only ones who do bother to write a review. All went really well for me.

I've had some great experiences with DX and also some absolute shockers over the years. My overall assessment is that they are usually OK for inexpensive products that you aren't in a rush to receive. I wouldn't order anything over $100 though, and would prefer to support a different site.

Pros:

-Huge range
-Really cheap
-Once dispatched, shipping CAN be quick sometimes (< 1 week)
-I've scored some absolute steals from this site.

Cons:

-Product quality varies from average to woeful. Gadgets are generally knock-offs and clothing is very small and the dyes sometimes wash out quickly.
-Don't trust their MVP (24hr dispatch) status. I've ordered items that are supposedly MVP, only to still be waiting for dispatch a week later and the products since listed as "out of stock".
-Some packages aren't tracked and I have had some not arrive at all.

Last month I ordered an Oneplus 3 phone. The phone that I received contained more than 12,000 photo's and scanned documents. All Chinese family photos, and scanned document from Hong Kong persons.
So this was not a new phone, but a refurbished one.
I posted a negative review on dx.com, but this review was rejected by dx.com. This is the reason to write this review on sitejabber.

I ordered an Antique bathroom tap/mixer YDL-F-0543 on 3/10/2017. I have had many conversations with the company telling me that it should be sorted out within one to two weeks. It is now the 3/1/2018 and i still do not have my tap or a refund. This is beyond a joke and very bad service. I will certainly NOT recommend this company to anyone. It would be very embarrassing. If this matter is not sorted out soon i am going to a complaints department

After reading the reviews, I am so glad DX did me a favor by rejecting my order about a day later. They wanted pictures of the front and back of my credit card and my identification. When I asked how do they secure the photo of my id and if I could pay by bank transfer instead, they wrote back with a message titled "Problem solved" and in the body of the message wrote "Thank you for ordering from DX.
You failed to pass the verification. Your order has been cancelled and the payment is rejected, meanwhile this ticket will be closed."
That's what they consider customer service. I am soooo glad my order did not go through. If this is how they treat an inquiry before the sale, you can only imagine how much "better" it will be further down the road. Stay far far away.