Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of DealeXtreme

DealeXtreme

1.9
dx.com
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate DealeXtreme?
grey stargrey stargrey stargrey stargrey star

DealeXtreme Reviews Summary

DealeXtreme has a rating of 1.9 stars from 323 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DealeXtreme most frequently mention customer service, tracking number and credit card. DealeXtreme ranks 264th among Gadgets sites.

service
43
value
46
shipping
45
returns
33
quality
41

We monitor reviews for authenticity

New Zealand
1 review
1 helpful vote
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

It seems Most people that have posted have had bad a bad experience I have ordered 4 times each time multiply products at around $100 per purchase.
The 1st purchase I didn't get EMS shipping and it took around 6-7 weeks to arrive, and one item was faulty, requested an RMA and after a week they said they would replace the faulty item in my next order. So I ordered again, this time With EMS shipping, all items arrived within 2 weeks and all worked (including the replacement).
The next order was EMS again less than 2 weeks all items working, I'm now trying non EMS again just to see how long it takes.
So, If you don't mind waiting for responses and delivery, go the free shipping, you want it quick PAY FOR IT! I have no problem with dealextreame, But then again i was taught to be patient!

Date of experience: March 7, 2011
Belgium
1 review
4 helpful votes
Follow Nick H.
Unfollow Nick H.
Share Review
Report Review

I've ordered on DealExtreme multiple times, even expensive stuff above the $100. Don't know what problem most people have with the time of the shipment. Off course the shipment is slow, ever looked at the price off the things they sell? It's cheap. What you give is what you get! Just watch out for some fake items, the reviews are helpful and just use your mind.
A little example: a cable from HDMI to AV without a powered adapter.

Date of experience: February 17, 2011
Virginia
5 reviews
32 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Another of the Chinese discount electronics web sites. Here's what you can expect.

Slow shipping, very slow. Do not order if you have to have this item in less that a couple of weeks. (Can take even longer in some instances)

Customer service is abysmal. Received a partial shipment once and when I never received a reply to the status of the remaining item I ended up having to file a PayPal dispute. I got a reply from them then but it was more or less a threat and was told I "had" to rescind my PayPal dispute. I did not.

So, order at your own risk and always use PayPal.

Date of experience: May 4, 2010
Delaware
5 reviews
16 helpful votes
Follow Joe B.
Unfollow Joe B.
Share Review
Report Review

Let me give you the simple run down of this website

1. This is not a "Scam" site in the sense that they do ship you products (eventually)
2. If you don't pay for their expensive shipping, good luck on getting your product
3. I would use a prepaid credit card just in case
4. If you read other reviews on this site, you will see they ship many "fake" items that don't always work, just know that going into this
5. Do not expect to be able to return your item or get an exchange.

Still for the price you pay it may be a gamble and they are shipping from China but you may be able to get some killer deals on items that you cannot find at all in the US.

Date of experience: April 26, 2010
Ohio
1 review
3 helpful votes
Follow Christopher W.
Unfollow Christopher W.
Share Review
Report Review

I ordered 3 items in December. It is now April, and I have not even received them yet. The customer service is weaker than than the weakest. They will NOT email me back. They have cheap prices, but DON'T BUY FROM THEM!

Date of experience: April 1, 2010