DealeXtremeReviews 323

Cheap, has some good bargains and a lot of rubbish. Free shipping to Norway, but shipping times as indicated on their site is a joke. I've been shopping with them for a couple of years, and always got what I ordered, in the end.

My last order placed 14 days ago was supposedly shipped two days later. However, it didn't show up on Singpost's site as trackable until a week after it was "shipped", and then only as a message that they were waiting for the package from the sender. They still do, almost two weeks after dx confirmed that my order was "shipped".

The site has user reviews of their products, but they can be very misleading. Among my good reviews which gets published, I've written 4-5 reviews on $#*!ty products, obviously giving them a crap rating. These reviews have all mysteriously disappeared without a trace.

Have experienced a few DOA products, but have never bothered to return them or demand my money back, as this would from what I read here probably end up nowhere.

You get what you pay for... I hope.

On February 4th I ordered 2 SD cards & paid using Paypal. Dealextreme promised me a delivery in maximum 2 weeks.
On march 5th, a month after paying the goods I still had nothing at my door so I started a claim on Paypal. After that I got this email from DX:

Dear customer,
We apologize for any inconvenience caused to you. But we can not refund you because you have opened a dispute, in that case we can not operate your order, So would you please close the dispute firstly? Then tell us, we will refund you ASAP.

I was stupid enough to believe them & cancelled my claim at paypal.
That was the worse thing that I should have done because now, march 28th, I still have nothing.
Only thing I received was some corrupt email from DX:

Dear Customer,
Sorry for the delay.
Kindly inform you that your order was shipped on <2/23/2012 > with tracking number RT*******HK. The status of tracking number will not update so soon.
If after 4 weeks from shipment the order still doesn't arrive, you may contact us and we will follow up on the package.
Hope the items will be reached you smoothly and safely. We appreciate you can wait patiently.
If you need further assistance, please do not hesitate to contact us again.

If I check the tracking, item was not send on 2/23/2012 but on March 10th.
Today I still have nothing in my mailbox & did not receive any goods.

Be careful who you do business with because a company like Dealextreme is far away & I costs you a lot of money arguing on the phone.

This site sells Chinese products at good prices. The description of the items they sell sometimes omit key details, so you should do some research before committing to buy. If you can't wait at least 3 weeks (sometimes it can be two months), you must choose the express shipping. If something goes wrong, well, you're going to need a lot of patience; if is a cheap product, I advise you to swallow the bitter pill and consider it a loss; if is an expensive one, be prepared to pass through a long, painful ordeal. Customer support is BAD, as bad as you should expect from a communist bureaucracy: worst than this only at the airport in Havana, Cuba (I haven't been in North Korea, though).

Be aware:
- They are CHEAP
- If they list a "Name Brand" product, it's probably a bad imitation (try to avoid these)
- QA can be rubbish on some products
- It's REALLY important to read the comments for the products to see how others have fared with the products
- Delivery times can be appalling

But... if you are patient, and are prepared to do plenty of reading, you can find some really great products at super low prices. I've placed many orders for many products, and I've saved a fortune compared with what it would cost me to buy the same items locally.

When I buy something that ends up not working it's usually easier to just buy another one -- I've STILL saved a fortune.

I actually quite like the slow delivery times too. It feels like Christmas when their packages arrive!

My self and several associates based in New Zealand have been dealing with this site for some time. I have placed 20 plus orders with them ranging from novelties to photographic equipment.
I find the site to be honest and very responsive to any issues that develope. The only order I have had not fufilled properly was corrected with the exchange of several emails, no hassles no ship back and wait all good.

In ealing with any Chineese based agreagating seller like DX you must first be an educated consumer and second you have to realize and adapt to dealing with a company operated by a culture that works different to us european people.

Educated consumer means do your research make sure you understand the product before buying

This is one of the best china website at the moment. Here you get what you pay, low price low quality and better price better quality. But if you do not want to pay premium price for your replacement like your charger or adapter then this is the site that comes highly recommended. Replacement can be difficult to impossible so pray very hard that they send you a working item like buying your everyday item. The key word is "working item". Do not set your expectation too high then you will be alright.

Your cheaper Chinese gadget retailer store. Pretty extensive set of goods (a lot of stuff you didn't think you'd see sold there), although it's often not what you, heh, expect so check out every description parameter and the forum activity before you do buy things.
The community is great, the reviews detailed.
The prices are low enough and get wholesale discounts starting at 3 items.
I've bought about 50 gadgets there, only 2% faulty. Things may get lost on the way--use their service centre, slow but helpful and speaks an almost-good English! The first answer is a common response though.
All in all, the first place for me to look for a cheap gadget around.

Having bought various items from DX, most were good but one which was faulty gave me so much grief. They try every trick in the book not to refund your money. You have to pay return postage and hope they pay you back. I ended up having to get VISA and the Consumer Council involved, before they would refund my money. (Now having the same problem with PriceAngels, over the same product, as I thought I'd try to get it elsewhere, following a friends rave review of the item.)

I'll never shop with DX again after this and suspect PriceAngels are a sister company. Wish I had known that before ordering.

Their shipments take forever to arrive and their whole attitude, once they have your money, is "Couldn't care less!"

This is one of the best china wholesale website. I ordered a Pandora Battery and received it after 20 business days (Pretty fast.) Well, I knew very few things about jailbreaking PSP, and I thought pandora battery could jailbreak all PSPs, so I ordered one but pandora battery only works on PSP 1000 and 2000 and I was having a PSP 3000. After a few tries, it didn't work so I contacted them about the battery, took some pics to prove, and a few days later they replied me back and gave me 2 options: I could get a refund but I have to ship it back or earn the website points. I told them that I didn't want to choose any of them and asked if they have any other option and finally, they gave me a refund without giving them back the battery.

I also ordered a Wii accessories and 20 packs of magnets, and they both have very good quality and were on time