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Drivers-Licenses.org has a rating of 1.5 stars from 190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Drivers-Licenses.org most frequently mention credit card, processing fee and business days. Drivers-Licenses.org ranks 87th among Government Records sites.
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I realized just before leaving for a business trip that I had lost my Wisconsin drivers license. In my rush to leave the house on time I searched for "wisconsin drivers license replacement" and was this site came up first in my search results. Going to the site there was a link to "Replace Drivers License" which I clicked on, filled out the online form and paid my ~$23, only to find out I had just purchased a copy of their useless "Driver's Guide." This site is very deceptive. Don't be suckered. Kicking myself for being in a rush and getting scammed.
This website is a scam. I was trying to renew my license on line and it took me to this website, after I filed to renew my license they took my credit card information and then the website disappeared. The next day my credit card company reported 5 different charges from this site on my credit card and each charge was for $19.99. I am so glad that my credit card company fraud department notified me of these fraudulent charges and issued me a new card. I have reported this site to the authorities, but don't fall victim to this made up website.
Dear Minoo,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Don't be deceived by Drivers-License.org sites (there is one for each state) - they are Scams. They're all run by a Florida scam artist named Burton Katz who has been repeatedly fined by the FTC and Florida Attorney General. Burton Katz has made millions by fooling consumers into thinking they're renewing their licenses - they're not - and, instead, they're getting charged for worthless information freely available on many sites. Burton Katz lives in a multi-million home on LaGorce Drive in Miami Beach - don't become his next victim. The only reputable driver's license sites will be "dot gov" sites - the URL will end with. Gov.
Dear Sarah,
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
DON't do this! This is a scam. They took my money twice before my bank notified me, and I had to cancel my card. I was also charged an international charge fee. So they are probably not located in the US. BEWARE! Be very very careful. This whole site is a scam.
Dear Anna,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Just realized too late this is a scam. Mail address is London England. Will be working to refund money which has not yet cleared the bank. Pat K
Dear Pat,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
SCAM. That's it. Read reviews & if you see one that says "Love It" well, they either are part of the scam or they never went back in to write that they didn't get a thing from it.
Dear Marcia,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
This website poses as the DMV. I was confused because the website is. Org and was the first available after searching for the DMV renew my license website. I went through the process that seemed to be for renewing my driver's license, only to be charged for a DMV book. I called the phone number to have the charges reversed. A man told me he had canceled them, but I am still unsure whether or not I should cancel my credit card because it's totally shady. This business is a fraud.
Dear Cheryl,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I thought I was changing my address on my license and had to pay for a new card. After the transaction was completed, I realized that it was for "Change of Address on Driver's License Guide". I called the company to cancel the transaction.
Number to cancel: *******780
Dear Jay,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I was trying get to get a duplicate driver's license. I went threw the motions when I got directed to this site. I thought and rethought before finalizing. I thought I'd pay an extra $10 to not have to sit at DMV. Too good to be true, is just that. But... seems like it's easy to get the charge reversed. Lesson learned
Dear Tina,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Went online to reinstate my state license and this site came from Google search. Misrepresented itself has providing this service; it does not. Fraud in advertising and fraud in services. Even misleading as being a ". Org". Violates the Federal Deceptive Trade Practices Act. DO NOT USE!
Dear Duane,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I tried to change my address on my driver's license and this website seemed to be legit. I was sold FREE INFORMATION instead! Please, Do Not Use This Website. I had to cancel my credit card and get a new card.
Dear B K,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team
Thought I was renewing a license. Got a guide instead. Was charged $22.50 for something I didn't want or need. The rating stars do not give the option of a minus star. I see by reading the other reviews that there is a definite need for something less than a star.
Dear Alberta,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I'm disabled and my license has to be renewed in April 16. I've been procrastinating because I'm in a wheelchair and it's hard for me to get to the DPS in Austin. Every time I tried to do it online, I screwed it up somehow. When I found Drvers-Liscense.Org I thought, it's $22.50 but it's easy and it will be done. I got RIPPED OFF. Oh well, too good to be true, I guess.
Dear James
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
No one needs to pay for information that is free. They scammed me. I thought I would have a checkout screen before they took payment so I could review what I was purchasing but instead they charged me for a guide when I was trying to renew my license. I'm so pissed. I'm trying to get my money back but they won't respond. Plus I still need to pay to renew my license but I will go straight to the mva for that. What a scam!
Dear Sarah,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
The site is a SCAM. The 100% guarantee is totally a lie. If you order from iPad, there is no warning, you know the warning that says you will get nothing for you $23.00
Of you nee a new licenses, go to the state site or spend 20min. And wait in line at he DMV
O would give the site a ZERO rating
Dear Lou,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I can not prove it, but after I fell for this scam, my credit card bill had bogus charges from Dunkin Donuts.com for $100.00. I think it was the same people and now I have to get a new credit card, again!
Dear L C,
The charge you would have received is for our Road Advisors Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I some how ended up at mydriverslicense.org (which is the same as driverslicense.org) while looking for DMV information as well. I thought I was renewing my license online. When I realized I had paid for some kind of downloadable DMV guide I knew I'd been fooled. While I do believe they use very shady practices to get you to their site and to get you to make the purchase, they did agree to refund my credit card with no additional pressure or pushback. Call their billing department directly at *******269. I'll follow up if the refund doesn't post in the next 5-7 business days as they promised.
I think they make a lot of their money off of folks that don't realize the mistake or don't follow up.
Dear Mary,
If you need any further assistance, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Essentially you are paying for a link to your states registry of motor vehicles; otherwise free.
Website resorts to mimicking the registry of motor vehicles and leads the customer to think they are working with an organization that has the authority to make changes for the registry. It is only after submitting a purchase do you realize that you paid $2.99 for a link that ultimately showed up second in your google search.
Dear Elizabeth,
If you need any further assistance, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
I went on this web site to change my address on my license. I got nothing but they took out $2.99 and $14.99 from my bank. The $2.99 on 10/03/14 then $14.99 0n 10/06/14. How can they do this when you get nothing for your money?
Dear Geraldine,
If you need any further assistance, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
As others, driverslicenses.org mislead me into thinking I was ordering a new license, instead I made a payment for a downloadable drivers guide. Beware of this website.
Dear Gjino,
If you need any further assistance, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.
Answer: Call the 1800 number on their site and demand a refund. I did and they cancelled the transaction and my subscription'. You can also dispute the charge with your credit card company
Answer: Oddly enough, on their "Terms and Condition" page, at the very top in red it reads: "Please Note: CLASS ACTION WAIVER section contains a binding arbitration clause and class action waiver. It affects your rights about how to resolve any dispute with Texas DLP." When you go down to the CLASS ACTION WAIVER section it reads, "THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY CLAIMS AGAINST THE OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF LAW TO BE AGAINST PUBLIC POLICY." Guess they've been to that rodeo before and they know that most think they are a trusted site and "click away" on those "terms and conditions" check boxes. But I still say it doesn't give them the right to defraud everyone into thinking they are getting a license renewal. You know the State of Texas Government is aware of this ---- but it is amazing that it can be allowed to continue. I feel our government doesn't want to get their hands dirty because there are too many protections in place for fraud businesses like this. Right under our noses, and we can't even prosecute because of all their "civil liberties". This is when our fear of big brother brutality has tied his hands behind his back. In other countries, they wouldn't be allowing this, which is why they are here.
Answer: Call local police and file for PD report whether online or in person to protect yourself incase of future identity theft from this fraudulent website
Answer: Drivers-Licenses.org offers a Road Advisors Guide, which is a state and service-specific guide designed to save you time by better preparing you for DMV related activities, where possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMV. Also included as part of our service is free 60 days of NSD roadside assistance, plus many more benefits. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities. We are committed to customer satisfaction and offer a 100% Money-Back Guarantee. 1-866-525-4341
Answer: Hi Nancy, Please be advised I am responding on behalf of Drivers-Licenses.org. I'm sorry for any inconvenience you may have experienced on our website. However, our site makes it abundantly clear that is it a privately owned website that is in no way or fashion affiliated or operated by any government agency. The site also makes it clear that it offers a comprehensive Road Guide, which contains helpful information designed to better prepare you for DMV related activities such as Driver License Renewal, Replacement, Change of Address, and Change of Name. We do not ever claim to offer drivers license renewals. Only state-government affiliated sites can perform such tasks. If you are unhappy with your purchase, we offer a full money-back guarantee. Simply contact us at 1-866-721-9827 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends. Sincerely, The team at Drivers-Licenses.org
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Dear Ken M,
The charge you would have received is for our Easy Guideâ„¢ which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.
If you need to reach us, please call us at 1-888-242-8785 or send an email to [email protected], and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.
Regards,
Customer Service Team.