DressWE
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DressWE Reviews Summary
The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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This company owns too many kinds of dress.! Quite a nice dress that I bought.And the dress has a good quality and fits me so well.
It's my first experience to buy lace dress.tidebuy.com is a website including all kinds of female's things and i think it's a good place for girls who like shopping with many many choices.
Terrible experience! Just wanted to exchange my dress because it was too small. After corresponding thru many e-mails, they said they would give me $60 toward another dress. I was happy with this resolution, thinking I only had to pay s&h. When I wanted to confirm the offer they made. They said I misunderstood and they wanted me to buy another dress. Hell dealing with these people! Like corresponding with a brick wall! Very disappointed. Filed a complaint with econsumer.com
I had worried about buying wedding dress in online shops all the time when it didn't reach in my hand.And the delivery time was a little longer than i expected, the dress were really really nice to buy and wear.
These dresses are in discounts so that i bought five dresses once. The color is the same as shown in the picture and i like. My friends said the dresswe very fit for me. I’m very happy to buy these dresses. Thanks
The dress I ordered looked nothing like the picture. Delivery was fast however what a disappointment. The beads were hanging off or fell off, the dress was 3 sizes too small, what a joke their size guide is. They will not refund me for such a poor dress and will not post my review on their site. AVOID AVOID, AVOID.
Dear my friend:
I'm sorry for the troublings that you had met during this shopping. Could you provide us with some pictures about the beads hanging off or the improper size? And please give us your order number so that I can help you to check it for you soon.We always provide refunds&return and you can read the policies below:
http://www.dresswe.com/help/returns-refund-dispute-166/
Thank you for your feedback and if you have any questions, please write to me here:[email protected]
May you have a nice day!
Dresswe
Absolute joke of a company. DO NOT ORDER ANYTHING FROM THEM. The dress I ordered arrived and looked like a 5 year old had cut out some flower shapes and stuck them on. False advertising. Their dresses look nothing at all like they do in their
Their photographs
Dear my friend:
I'm so sorry for the unpleasures that you had met. But could you offer us some pictures of the dress or order number so that we can help you check some details soon.And please believe us and if you have any questions about us, please write to us here:[email protected] or [email protected].
Thank you for your feedback and may you have a nice day!
Love the dress that i ordered, really fashionable and elegant. But it was delivered later than the promising time. I had asked them and the service was really patient to answer my questions.Not bad!
I have just ordered a wedding dress at a lower price and I can't wait to wear it to my wedding. I am so happy with my purchase beause the dress was just what i wanted. Thx to dresswe that i could own my important dress!
The color of the dress might be a little different from the picture of the website. But the color makes me look younger and more beautiful than usual.And the price was reasonable. Thanks very much to dresswe.
OMG! Its a shame. I really did love the shoes from dresswe.com but now reading the comments about them... I dont think I will buy from them... Shame :(
Dear my friend:
As the sitejabber website said: 1 bad review doesn't always mean a business is bad, and 1 good one doesn't mean it's good.We cann't meet every customer, but we are always trying our best to meet customers' demands. There are many customers buying our products and praised us.So please believe us and believe yourself to make a good choice and to be the best!
Looking forward to our cooperations. May you have a nice day!
Worst ever! I ordered a beautiful silver dress for a wedding.
They shipped the WRONG dress, in the wrong colour, in the wrong size. (It's a vomit pink off the shoulder thing.)
Spent a month back and forth emailing. They wanted photos, I sent a TON, including on of me attempting to squish into the vomit.
I took pictures of my invoice, took a screen capture of the right dress, Sent EVERYTHING.
I get bull$#*! emails back saying " we're sorry you dont like the dress you ordered, and we cant see the photos"
I didn't ORDER this piece of
Funny, you're the only ones that can't open the email, that can't see the photos. I've sent them to a lot of others with you cc'd on it. No one else has an issue.
I really wish I'd have listened to the reviews before ordering.
Worst company ever.
My dear friend:
I’m so sorry for replying you late and for the trouble you have met. Could you give me your order number so that I can check it for you? If you can send me some photos, I will be more grateful. I will reply to you soon. Please give me your order number so that I can check the order with my workmate.
You may write to me here: [email protected] or [email protected]. I will make sure that our service manager contacts you for details.
Thank you so much for your feedback.
Dresswe
Has any one been charged by customs for delivery. I have paid for my dress and had to pay to get it taking in as size was wrong. Then 2weeks later i receive a bill from custome and excise for £48. This company is appauling stay clear.
Dear my friend:
I’m so sorry for the trouble you have met. Could you give me your order number so that I can check it for you? Please give me your order so that I can tell you the information about your dress.
You may write to me here: [email protected] or [email protected].
I will make sure that our service manager contacts you for details.
Thank you so much for your feedback. May you have a nice day!
Dresswe
The dress that my sister bought was so nice for her.And the delivery was not so slow. May my sister be happy!
Though the time was a little longer than I excepted, the dress was really really beautiful. Now I'm looking forward to the day's coming. Thx very much, dresswe!
I coul've give them zero start
I wrote all the reviews and I decided to buy a dress.
I spent over $90 and now I feel like so sick. What a bad decision and bad first experience on dresswe.com.
The dress is a Wrong size and zepper broken, dress damaged.
I sent four emails and Jacky and Susan emailed me back and guess what? It's like they are refusing to tell me how to return that dress.
I'm crying, thinking at 31 yo, mother of one, I got scammed like this.
I have a wedding in a week, it's been a week since I've sending emails and no one want to tell me how to return this dress. They keep ignoring my request.
I think they want it to reach 7 or 30 days so they will refuse to take it back.
I want my money back, I want my money back.
I shop a lot, my friends shop a lots.
I will link this on facebook and everybody will see.
Dear my friend
We feel very sorry to make you such a big trouble, could you please give me your order number if you don't mind?
We looking for your contact.
I ordered my dress the evening of 6/2/14 and included my measurements - which is what the site suggest. I also ordered an expedited shipping in that my event date is fairly close and it was being shipped from China. My dress arrived on 6/20/14, as promised and it is perfect. The workmanship is excellent. I will order from dresswe.com again.
Be careful with this website. They are crooks and they send things the wrong side. When you tell them about the wrong size, they make it impossible for you to return. If you look at the good reviews, they are written in broken English, hint people.
Dear my friend
Please bewear of your own words. If you belive we are cheating, please kindly show off your evidence about how we do this.
If you really have any questions, do please find our service stuffs, I repeat again, CALL OUR NUMBERS OR SEND MAILS TO [email protected]
BTW not all of our customers come from well-educated family, thus some of them are poor writen in English. If you are intresting on teaching, please contact with them. And we're also very greatful for your action on human education career:)
If you want our help, please show off your order number and we'll deal with it. Please feel free to contact us!
DO NOT ORDER FROM THEM! I ordered four dresses for my bridesmaids in four different sizes. Well, they are all the same size with different stickers for sizes on the bags that they came in (They MIGHT be SLIGHTLY different in size). I've emailed THREE times asking politely to get their address so that I could return them and get my money back. IF they were prompt I would have thought about buying something else from them but the customer service is a joke. They just keep wasting time with emails asking "what is wrong with the dresses" even though I keep telling them. I've demanded my money back by this point but after reading your reviews I feel like the fool who was duped by a SCAMMING "company"! They are wasting my time so that the deadline runs out and refunds aren't an option anymore. HORRIBLE. WORST EXPERIENCE EVER!
I’m so sorry for replying you late and for the trouble you have met. Could you give me your order number so that I can check it for you? I will reply to you soon. Then about the refund, you can
Read the website: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
We all are trying our best to show you best products and if you have any questions, you may write to me here: [email protected] or [email protected]. I will reply to you as soon as possible.
Thank you so much for your feedback. May you have a nice day!
Dresswe
Dress is very nice, and with quite good quality. But the delivery a little slow.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear friend:
I'm so sorry for the problems you have met. But could you give me your order number so that i can check it for you? We will reply to you as soon as possible.We will give you a satisfactory solutions, so please believe us.
If you have any questions, please write to me here: [email protected] or [email protected].
May you have a nice day!
Dresswe