DressWE
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DressWE Reviews Summary
The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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This dress is unique in designs so when I try it on, it looks I'm thinner than myself. And the price is cheap.My friends and family all praise my shopping.So good!
Purchased the dress and white pumps for my wedding and I am so glad I did. The material and workmanship of the dress is better than I expected and the pumps are nice.
Unfortunately bought a dress from www.Dresswe.com and when I got the dress it is totally different than what it was on website. They sent wrong size, different pattern and quality. Obviously I was upset and according to their website I sent all the photos and sizings to them. After many emails back and forth with *******@dresswe.com they came back to me and commented like:" you can give it to local tailor do fix it for you" or "sorry that your dress is too short. You may use flat shoes so your dress touches the ground"... and finally they said we will give you 60$ and after that never heard back from them again. So I found that everything is lie on their website. We did not get back any money, no dress that can be used and basically lost the money. WWW.Dresswe.com should be added to the websites above too I guess. These guys they bypassed all the rules that seems that no body can go after them and that is very strange! I could not do anything from my credit card company. BE VERY CAREFUL on this website and avoid them.
I loved the design at my first eyes. I expected pumps' arrival. Time was a little longer but the pumps were so nice when wearing. Good!
I emailed the email in the website but never got any email back. The order status shows the dress color is White but I chose pink. I don't want to wait anymore, I need this dress ASAP!
Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? We will reply to you as soon as possible.
You may write to me here: [email protected] or [email protected].
Dresswe
A wonderful online-shopping with a creative top. I like the top very much//
I'm satisfied with the order.The dress looked so elegant and the necklace was nicer than I thought, and the price is extremely good. I'll come again.
I ordered two dresses and they were in good quality and the sizes were exact. Really love my this purchase.
It was a nice experience! I like my top, for the price and the style are nice! Thanks a lot, dresswe!
I have purchased a prom dress recently in dresswe and their services are perfect. I think their dresses are also amazing and wearing it I feel that I was like a princess.So excited!
The dress of this website was so unique with its fashion style.The quality was not so good as the picture shows.In all, it meets my demands of online dress.
It's been over 2 weeks since I paid. I have not received my shoes. The live chat never responded, 2 emails have not been responded to either. I even called the phone number listed and it is always busy. I will be calling my credit card company to cancel the payment. Terrible experience.
Dear my friend:
So sorry for your unhappy.
But could you please me your order number so that I could find your order status and let our service manager contact you to solve the problem. Please wait for our replies and we will contact to you at the first time. Believe us team, we will try our best to help you.
Thank you so much.
Dresswe
My experiences with dresswe was so pleased. All varieties of items are very good and prices are reasonable. And the delivery time is reasonbale. All good!
I'm satisfied with my items that I bought. The dress was so pretty in a low price. I think I will buy in dresswe again.
I think the dress buying in dresswe was worthy to buy and the dress looked well. Good!
The pumps's color differed from the picture showed but it was a good shopping in total.It's OK!
The price of this dress was at 7 discount when I ordered.The quality of this dress is excellent and it isworth for the price. Thanks much!
I bought the dress with worries firstly because the price was much lower than I thought in my mind. But when arriving, I was surprised because the dress itself had beyond the value. Wearing it brings a elegant feeling. Thank you, dresswe!
My package arrived in their promising time and it was packaged very safely.No matter what the products, their service was considerate.
It's a wonderful online shopping experience in dresswe. Support is nice with customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check more details for you? Then we have our refund&return policies and I think it must have reasonable reasons about why you received 60$. And you can refer to the belowing link to learn more about the policies:
http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
If you have any other questions, please write to me here: [email protected] or [email protected].
Thanks&Best regards!
Dresswe