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DressWE

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DressWE

3.3
dresswe.com

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DressWE Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.

This summary is generated by AI, based on text from customer reviews

service
83
value
79
shipping
82
returns
54
quality
81

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Cora N.
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I have shopped online often and this shopping is a nice experience including the dress, the package and the service. All was ok.

Date of experience: August 7, 2014
Singapore
1 review
1 helpful vote
Follow Leona L.
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I like the dress here so much and I have bought two times. This time the one had proper size and fashionable style except the delivery time was long but cheap.

Date of experience: August 6, 2014
Turkiye
1 review
0 helpful votes
Follow Belle G.
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Temía que la página fuera un fraude, pero llego hasta México pronto y sin problemas con excelente calidad.

Date of experience: August 5, 2014
Spain
1 review
1 helpful vote
Follow Ruth T.
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Here I like their wedding dresswe though I had not purchased it. I purchased a pink bag and it's my first time to own such color item.It was ok and it has beyond my mind.

Date of experience: August 4, 2014
Wisconsin
1 review
0 helpful votes
Follow bblythe m.
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I bought a pair of shoes to attend my friend's wedding. When they were back, I was so pleased to had such a deal.The heels were a little taller but they were comfortable to were and the style was nice, too.So good!

Date of experience: August 4, 2014
NL
1 review
1 helpful vote
Follow Iris M.
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I am a girl that fond of varieties of beautiful dresses. Here are many dresses for me and the most important is that the dresses's prices were reasonable for me.So lucky to find this shop.

Date of experience: August 1, 2014
New Jersey
1 review
1 helpful vote
Follow eartha w.
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I bought a dress for myself and for me, the dress has a good appearance meantime the price with 59.5$ was ok. Very nice,

Date of experience: July 31, 2014
Brazil
1 review
1 helpful vote
Follow lydia m.
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I had bought a top here but the size wasn't so fine. I communicated with their service team and they helped me to exchange the top cause they sent the item wrongly.And they gave me a dress away for their mistake.And my delivery was fast than promising time. Sincerely, thanks, that's enough!

Date of experience: July 31, 2014
Brazil
1 review
1 helpful vote
Follow cynthia y.
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I have been shopping here three times. I love their dresses. Especially the delievery service they provide is the best! You can buy whatever you want without worring about the delivery and the items' qualities.

Date of experience: July 30, 2014
Hungary
1 review
1 helpful vote
Follow pamela l.
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I received my dress in less than 10 days from the time I placed the order. I did not have to pay any additional charges when it was delivered to my address in the U.S. The dress is absolutely beautiful and exactly what I expected. I am pleased with the dress and it fits me so well.

Date of experience: July 30, 2014
Germany
1 review
1 helpful vote
Follow maureen c.
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Firstly, I think the delivery was very quick cause my order arrived earlier than expected time and then the dress was better than it was in my mind of online shopping. Because I often shop online sometimes and items some are ok but some have difference.The wedding pumps I purchased were ok. Good!

Date of experience: July 29, 2014
New Jersey
1 review
4 helpful votes
Follow Lori H.
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Wow
July 28, 2014

Wow. I was going to order two dresses this week. I'm so glad i read the reviews. I saw customer service tell one writer that one bad review on here doesn't mean they're bad. I saw bad review after bad review.

Date of experience: July 28, 2014
Summer Y. DressWE Rep
over a year old

Dear my friend:
I think if you can go to our website to view more and I think you can choose the best ones for yourself with reasonable price.As for the bad reviews, we cann't please every customer including the false customers and we just try our best to meet our customers. Welcome to dresswe: http://www.dresswe.com/.
If you have any other questions, please write to me here:info@dresswe. Com.
Thanks&Best regards!
Dresswe

Mississippi
1 review
2 helpful votes
Follow ranoush d.
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Big liars be careful people i ordered dress from them and oh my god its totally different than the photo that they posted on line very bad material low skills hands and i send so many emails to tell them I'm so disappointed with my purchase and they said ok send us photos i did and then they said ok you can purchase something else and we will give you discount i was happy and i said how i can return the old dress and they said you misunderstood us we can't get it back but you can buy something else and we will give you discount hell no i got my lesson i will never order any thing from them i threw the dress away very bad experience.

Date of experience: July 28, 2014
Summer Y. DressWE Rep
over a year old

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check more details for you? Then we have our refund&return policies and I think you can refer to the belowing link to learn more about the policies first:
http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
If you have any other questions, please write to me here: [email protected] please believe that we'll help you to make this shopping satisfied.
I'm looking forward to your reply sincerely and may you have a nice day!
Dresswe

Germany
1 review
6 helpful votes
Follow hermosa l.
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I let my niece tried it on once when it was returned.So pretty a girl and the pink color fitted her so well. Good deal this time.

Date of experience: July 28, 2014
Virginia
1 review
1 helpful vote
Follow deborah e.
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I ordered a wedding dress with long tail. The dress was verrry beautiful and the weight was lighter than I expected. Wearing so lightly. I like the feeling like this.So perfect!

Date of experience: July 27, 2014
California
1 review
1 helpful vote
Follow wallis h.
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I was surprised of the products, services, the site is offering it really perfect in most of all aspects.The wedding pumps and accessories were so really nice with brilliance.

Date of experience: July 27, 2014
Singapore
1 review
0 helpful votes
Follow veronica w.
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It is truly a perfect site. There are so much more design and fashion products. They have some of the lately fashions at affordable prices. When I showed my friend the dress ordered from here, they thought it was amazing. I'm so happy with this shopping!

Date of experience: July 26, 2014
Austria
1 review
1 helpful vote
Follow laurel l.
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My dresses arrived! The quaility is excellent.The most important is that the size is great to me and I had it in a month, its color and pattern like a new one. I'm looking forward to my day's coming and I believe I will be the focus on that day with such a beautiful dress.

Date of experience: July 26, 2014
Michigan
1 review
1 helpful vote
Follow camille w.
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I ordered this dress in black for my daughter's wedding in this coming autumn, and I am so pleased with quality of the workmanship and the style of the dress and the dress looks so graceful for dancing. I could not be more pleased with dress.

Date of experience: July 25, 2014
Germany
1 review
1 helpful vote
Follow dolores l.
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Her er der virkelig gode penge at spare og varerne kommer hver gang som lovet. Har haft et enkelt tilfælde hvor varen jeg købte alligevel ikke var på lager men så fik jeg noget ekstra rabat på en ny bestilling så dette site er absolut værd at besøge og købe varer fra.

Date of experience: July 24, 2014

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dresswe.com
Bei Jing Shi, BJ, China