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The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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I have shopped online often and this shopping is a nice experience including the dress, the package and the service. All was ok.
I like the dress here so much and I have bought two times. This time the one had proper size and fashionable style except the delivery time was long but cheap.
Temía que la página fuera un fraude, pero llego hasta México pronto y sin problemas con excelente calidad.
Here I like their wedding dresswe though I had not purchased it. I purchased a pink bag and it's my first time to own such color item.It was ok and it has beyond my mind.
I bought a pair of shoes to attend my friend's wedding. When they were back, I was so pleased to had such a deal.The heels were a little taller but they were comfortable to were and the style was nice, too.So good!
I am a girl that fond of varieties of beautiful dresses. Here are many dresses for me and the most important is that the dresses's prices were reasonable for me.So lucky to find this shop.
I bought a dress for myself and for me, the dress has a good appearance meantime the price with 59.5$ was ok. Very nice,
I had bought a top here but the size wasn't so fine. I communicated with their service team and they helped me to exchange the top cause they sent the item wrongly.And they gave me a dress away for their mistake.And my delivery was fast than promising time. Sincerely, thanks, that's enough!
I have been shopping here three times. I love their dresses. Especially the delievery service they provide is the best! You can buy whatever you want without worring about the delivery and the items' qualities.
I received my dress in less than 10 days from the time I placed the order. I did not have to pay any additional charges when it was delivered to my address in the U.S. The dress is absolutely beautiful and exactly what I expected. I am pleased with the dress and it fits me so well.
Firstly, I think the delivery was very quick cause my order arrived earlier than expected time and then the dress was better than it was in my mind of online shopping. Because I often shop online sometimes and items some are ok but some have difference.The wedding pumps I purchased were ok. Good!
Wow. I was going to order two dresses this week. I'm so glad i read the reviews. I saw customer service tell one writer that one bad review on here doesn't mean they're bad. I saw bad review after bad review.
Big liars be careful people i ordered dress from them and oh my god its totally different than the photo that they posted on line very bad material low skills hands and i send so many emails to tell them I'm so disappointed with my purchase and they said ok send us photos i did and then they said ok you can purchase something else and we will give you discount i was happy and i said how i can return the old dress and they said you misunderstood us we can't get it back but you can buy something else and we will give you discount hell no i got my lesson i will never order any thing from them i threw the dress away very bad experience.
Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check more details for you? Then we have our refund&return policies and I think you can refer to the belowing link to learn more about the policies first:
http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
If you have any other questions, please write to me here: [email protected] please believe that we'll help you to make this shopping satisfied.
I'm looking forward to your reply sincerely and may you have a nice day!
Dresswe
I ordered a wedding dress with long tail. The dress was verrry beautiful and the weight was lighter than I expected. Wearing so lightly. I like the feeling like this.So perfect!
I was surprised of the products, services, the site is offering it really perfect in most of all aspects.The wedding pumps and accessories were so really nice with brilliance.
It is truly a perfect site. There are so much more design and fashion products. They have some of the lately fashions at affordable prices. When I showed my friend the dress ordered from here, they thought it was amazing. I'm so happy with this shopping!
My dresses arrived! The quaility is excellent.The most important is that the size is great to me and I had it in a month, its color and pattern like a new one. I'm looking forward to my day's coming and I believe I will be the focus on that day with such a beautiful dress.
I ordered this dress in black for my daughter's wedding in this coming autumn, and I am so pleased with quality of the workmanship and the style of the dress and the dress looks so graceful for dancing. I could not be more pleased with dress.
Her er der virkelig gode penge at spare og varerne kommer hver gang som lovet. Har haft et enkelt tilfælde hvor varen jeg købte alligevel ikke var på lager men så fik jeg noget ekstra rabat på en ny bestilling så dette site er absolut værd at besøge og købe varer fra.
Answer: Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to [email protected] or [email protected], Have a nice day! Dresswe.com
Answer: Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Answer: Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com
Answer: Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to [email protected] or [email protected] Have a nice day, Dresswe.com.
Answer: Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at [email protected] or [email protected]. Have a nice day. Best regards, Dresswe Team
Answer: Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at [email protected]. Dresswe Team
Hear we share dresswe reviews! Welcome to share your shopping experience about dresswe.com!


Dear my friend:
I think if you can go to our website to view more and I think you can choose the best ones for yourself with reasonable price.As for the bad reviews, we cann't please every customer including the false customers and we just try our best to meet our customers. Welcome to dresswe: http://www.dresswe.com/.
If you have any other questions, please write to me here:info@dresswe. Com.
Thanks&Best regards!
Dresswe