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DressWE

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DressWE

3.3
dresswe.com

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DressWE Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.

This summary is generated by AI, based on text from customer reviews

service
83
value
79
shipping
82
returns
54
quality
81

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow Jackielyn S.
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I order a sandal last Aug
September 7, 2014

I order a sandal last Aug. 20. But they didn't give any tracking no. Or detail of delivery date.

Date of experience: September 7, 2014
Romania
1 review
0 helpful votes
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I am delighted with the dress i received. Although it was slighly too big, this was down to the way i measured myself and not to do with the way it was made.The quality of the dress is excellent and hangs very nicely when on. The colour was not what i expected but was lovely.

Date of experience: September 3, 2014
Illinois
1 review
5 helpful votes
Follow Natasha T.
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Dresswe's website says that you must be 100% satisfied, and you can get a refund or exchange if you are NOT happy. THAT IS ABSOLUTELY NOT TRUE. They will not give you "permission" to return the product. The edging is frayed.

Date of experience: August 31, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend:
I'm so sorry that you are not satisfied with our service but could you tell me your order number so that I can help you to check more about your orders. Then our company provides the return&refund service, you can learn some with the link here: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1.
Please believe us and we will help you to clear all your unpleasures.
Thanks&Best regards!
Dresswe

Israel
1 review
1 helpful vote
Follow eudora G.
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I think the dress was so much better than what I thought. Wonderful workmanship and the style were all good! So nice!

Date of experience: August 29, 2014
Florida
1 review
3 helpful votes
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Stay away...
August 27, 2014

Stay away... I've been stalking these denim booties for years, just to find out they were glued together. Just crap. And dresswe, please dont comment asking for my order number. With that auto response you kick to everyone else who gives a low rating. I wish there were negative stars... one star still seems gracious.

Date of experience: August 27, 2014
Summer Y. — DressWE Rep
over a year old

Dear Monica:
I'm so sorry that you had such feelings about our company. I think that there were many misunderstandings about our company and if you had bought items here, please tell me your order number please.We will help you to solve the problems soon and please believe us.
Thanks&Best regards!
Dresswe

Australia
1 review
0 helpful votes
Follow elloia K.
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I purchased as a second party for a wedding! Shipping quick contact is polite. Quality is high and the dress itself is a very beautiful dress. Thank you. It is wonderful! Thing that is gorgeous! Beautiful and very is a product of satisfaction have firmly! It was good to buy make. Thank you!

Date of experience: August 27, 2014
Czechia
1 review
1 helpful vote
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I bought this dress and I am extremely happy with this dress! I would absolutely recommend this dress to anyone. I am so very impressed. Thank you so much!

Date of experience: August 26, 2014
Kentucky
1 review
3 helpful votes
Follow Marlon R.
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I too noticed all the good reviews have errors. The same errors such as spelling and grammar. I agree with ths customer that said it is probably reviews written by the owner of the company to make their company look legit. The positive comments make no sense

Date of experience: August 24, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend:
I don't know whether you had bought our items and if you have any question, please write to us here:[email protected]'ll try our best to help you solve your problems soon.And our comments are written by our customers who bought items in our shop. You can come to choose one item for you and I think you'll enjoy our items.
Thanks&Best regards!
Dresswe

Canada
1 review
0 helpful votes
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Absolutely beautiful
August 22, 2014

Absolutely beautiful. It fits so well and it's very flattering to curvier ladies! Exactly as described, beautifully made and excellent quality. I couldn't ask for more and really love it

Date of experience: August 22, 2014
Tennessee
1 review
12 helpful votes
Follow Ute S.
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Clearly a criminal enterprise in China. Cheap materials, poor quality, dress didn't fit, and when I tried to return they just stalled with emails requesting all sorts of irrelevant information. Live chat function on the website is nonfunctional. They refuse to provide a return address or instructions for return, much less a refund. Would not recommend. If I ever get my money back I will update my review.

Update:
This Friday I got this mail from the company DRESSWE:

"Dear my friend: I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1 And if you have any other questions, please write to me here:*******@dresswe.com or *******@dresswe.com.We will reply to you as soon as possible. Thank you for your feedback. Dresswe"

And what do you think happened after I did what they wanted? Nothing, and next Monday the time for return will be over! That's the company's philosophy, wait as long as you can! Don't give the customer the return address!
So never get in contact with this company!

Now it is Monday and of course I had no answer where to return my dress, which is standard! And further more they tell me I could return it, but without address and it would be better for me to do so! Imagine! This company is a liar to their customers, they are criminals and I warn everybody to buy there!

Date of experience: August 21, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
And if you have any other questions, please write to me here:[email protected] or [email protected] will reply to you as soon as possible.
Thank you for your feedback.
Dresswe

GB
1 review
11 helpful votes
Follow f h.
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Dresswe are criminals
August 18, 2014

Dresswe are criminals. They take your money without giving you the product you ordered. Then they refuse refunds or dont respond to your calls. They should be prosecuted. DONT EVER ORDER FROM DRESSWE.COM

Date of experience: August 18, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here:[email protected] or [email protected].
Thank you for your feedback.
Dresswe

GB
1 review
1 helpful vote
Follow mamie c.
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I bought a dress here with an not expensive price. Actually I won't wear it in my mind cause I think buying dresses in the internet wasn't a good choice. But when it was arrived, I was surprised about the dress.The style was so fashionable and it fitted me well as the one I bought in the real store. For me, here is ok.

Date of experience: August 15, 2014
Israel
1 review
0 helpful votes
Follow sharon E.
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Buying a dress for my mum and aunts cause they do too much for me. Thank godness, they were beautiful and less older than before. For me, seeing their smiles, hearing their laughters, life is enough!

Date of experience: August 14, 2014
Canada
1 review
1 helpful vote
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Nice shopping to buy such a beautiful dress.The style is new and the colour is light yellow.So pretty! But if the service team could reply sooner than now!

Date of experience: August 13, 2014
Italy
1 review
1 helpful vote
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Love this shopping in dresswe cause the dress was just what I want.At first, I was ready to give up this but the price was not expensive so I bought the one.So perfect!

Date of experience: August 12, 2014
Georgia
2 reviews
2 helpful votes
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I ordered a swim suit from this website on 7/18/14. As of today, I STILL have not received my product. I found the site browsing the internet one day while bored at work and instantly thought, "Wow! This is almost too good to be true!" Well, it is! I have had no luck with correspondance with the customer service department, either.

Date of experience: August 12, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend Mary:
I'm so sorry to cause such pleasures during your shopping but could you tell me your order number so that I can help you to check it more about your items. Please trust us and we company will try our best to meet your demands.
If you have any questions about us, please write to me here:[email protected].
Thanks&Best regards!
Dresswe

New York
1 review
1 helpful vote
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Beautiful heels sandals. Though wearing them not convenient in work, I tried it on really a special feeling.

Date of experience: August 11, 2014
Canada
1 review
1 helpful vote
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But do these people write their own reviews? No reviews with more than 1 start make any sense. I say STAY AWAY!

Date of experience: August 11, 2014
Summer Y. — DressWE Rep
over a year old

Dear my friend Amy:
I'm so sorry that you had unpleasure about us. But if you had purchased here, could you tell me your order number so that I can help you to solve your problems soon.
If you have any questions, write to me here please:[email protected].
Thanks&Best regards!
Dresswe

Hong Kong
1 review
0 helpful votes
Follow Maggie R.
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I bought two pairs flat sandals for my daughter and the one pair's size were a little bigger for her. But it's OK and we are satisfied with this shopping.

Date of experience: August 11, 2014
Italy
1 review
1 helpful vote
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I have purchased several dressee from dresswe and this time I have been very satisfied. Great prices, and nice dresses. All were good!

Date of experience: August 10, 2014

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dresswe.com
Bei Jing Shi, BJ, China