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DressLink

2.3
dresslink.com

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DressLink Reviews Summary

DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1936th among Women's Clothing sites.

service
81
value
78
shipping
83
returns
56
quality
74

We monitor reviews for authenticity

Kenya
2 reviews
1 helpful vote
Follow Hazel M.
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DressLink was a savior in disguise. I was able to get a plus size dress for myself that fit my body really well and showed of my curves. All the prices are really good as well and I especially love the quality and texture of the dress

Date of experience: June 23, 2017
Sunny L. — DressLink Rep
over a year old

Dear Hazel, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kenya
2 reviews
0 helpful votes
Follow Angela D.
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It was an amazing experience shopping on DressLink. Not only was the website easy to use but also the price of the items was good and the quality of the dress I bought was amazing.

Date of experience: June 23, 2017
Sunny L. — DressLink Rep
over a year old

Dear Angela, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Pakistan
2 reviews
1 helpful vote
Follow Alex Z.
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I bought a dress and I am quite happy with my perfect delivery. The quality and material of the dress are excellent. I would definitely recommend it to others. Customer service responded quickly to my queries and really helped me. I really like some more dresses and thinking of buying from them really soon. I would definitely recommend it to others to shop from them.

Date of experience: June 20, 2017
Sunny L. — DressLink Rep
over a year old

Dear Alex, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

India
2 reviews
1 helpful vote
Follow Ethan S.
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The site is soo much appealing. I feel like shopping for more clothes. The quality of the clothes too are very good. Customer service replies quickly and are very patient. I love shopping here and also recommend everyone to shop here without any second thoughts.

Date of experience: June 20, 2017
Sunny L. — DressLink Rep
over a year old

Dear Ethan, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Kenya
1 review
1 helpful vote
Follow Vivian M.
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I received the clothes.The product is in conformity with the description.The quality is very good and the dress code is perfect. Customer service is considerate and customer service coordinators are very patient to explain. Although express speed is a bit slow, the product is moderate priced. All in all, the product is worth waiting for.

Date of experience: June 16, 2017
Sunny L. — DressLink Rep
over a year old

Dear Vivian, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Egypt
1 review
1 helpful vote
Follow Reem E.
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I ordered several items, and shipping was ALOT. An item came small instead of XL. I contacted them for a full refund since I can't really wear that piece again. Instead, they offered to refund me just four dollars for a 14 dollar dress (plus shipping which cost 10+ dollars per item).

Scam, scam, scam. Would not recommend.

Date of experience: June 4, 2017
Sunny L. — DressLink Rep
over a year old

Dear Reem, this is Bree from Dresslink. Thanks a lot for your order and photos. I got your email and I do have applied refund for you and replied your email. So sorry for the late reply, we had weekend and now we are on Monday, I replied your email, please check your inbox soon.
If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!

California
1 review
0 helpful votes
Follow Sheri W.
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I ordered 5 hoodies on April 8,2017 and they have still not arrived. I've contacted the customer service rep "Bree" several times and her replies are written in such poor English that they are rarely intelligible. Not only that, but she sends replies without even reading the message or remembering that she sent me an email telling me she'd have shipping info in 10 days, and 7 days later sent me the same email. I recommend if you're looking for online shopping where you don't pay $75 for nothing but a hassle and run around, try Gamiss.com, I ordered a bathing suit there at the same time as I ordered these hoodies and it arrived in 10 days. Dresslink order number: DLN496LZ5_CN

Date of experience: May 23, 2017
Sunny L. — DressLink Rep
over a year old

Dear Sheri, this is Bree from Dresslink. Thanks a lot for your order DLN496LZ5_CN. You paid your order on 2017-04-08 00:25:18 and I shipped out for you on 2017-04-08 19:28:20 with tracking number RM772435828CN, you can track it here: http://www.17track.net/en/track?nums=RM772435828CN&fc=0 Please choose the post office which closet your house to ask your parcel. Courier will help you soon.

Canada
1 review
2 helpful votes
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I recieved an email saying i have pending payment. I checked my credit card, and it has been paid already. What is this, a joke?
Transaction Date 04/26/2017
Posted On 05/01/2017
Transaction Type Purchase
Amount $31.16 cad
Reference Number *******...

Date of experience: May 18, 2017
Sunny L. — DressLink Rep
over a year old

Dear Jat, this is Bree from Dresslink. Thanks a lot for your words. Could you please provide me your order umber or your dresslink account email address so that I can check for you soon? If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!

AE
1 review
0 helpful votes
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SCAM!
May 16, 2017

I just wanna say $#*! you dresslink. Yall disrespectful for the scamming. Ive ordered something but never came.

I wish you karma

Date of experience: May 16, 2017
Sunny L. — DressLink Rep
over a year old

Dear Pauline, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Slovenia
1 review
0 helpful votes
Follow Nadja N.
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I spend a lot of money on this site when i was ordering (a months paycheck) and the clothes are bad quality, wrong measurements all together so nothing fit in the end, wrong representation of the products (fake pictures and not how the product really looks) and worst of all the customers service is HORRIBLE! I did not ordered a jacket that they bill me for, it was simply added to my bill, i wrote an email saying that and that i do not want the jacket and don't wanna pay for it what i got back was " not worry my friend jacket great quality dear very very cheap!" And again I wrote that it was a mistake i never ordered it I don't want it - same meaningless replay back like they don't understand anything that i was saying! The shipping was insane amount of money (ordering from AliExpress for example is also from China and free shipping!) When i finally got the items i had to pay around 200 in customs fee so i spend triple the money i would buying clothes here in my country and can't wear 99% of them cuz they either don't fit or the quality is just beyond bad. Also the jacket was two sizes too small and material like plastic. Overall still angry at myself for every buying there. Like throwing your money down the drain.

Date of experience: April 27, 2017
Sunny L. — DressLink Rep
over a year old

Dear Nadja, this is Bree from Dresslink. Thanks a lot for your order in our site and so sorry about the problem. Is it convenient for you to take some photos about the problem? The photos should including the items you have received and the bag, the white paper on the bag, so that I can check your problem as soon as possible. Sorry for the inconveniences and I beg your forgiveness. I will give you a solution later and Await your reply. Have a nice day.

Pennsylvania
4 reviews
4 helpful votes
Follow Indea S.
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Items
April 22, 2017

I received everything I ordered and everything looked like pictures. Follow the measurments & if someone in comments says order up a size. You should. I received everything pretty quickly. I just don't like the material used on some items & shipping cost.

Date of experience: April 21, 2017
Sunny L. — DressLink Rep
over a year old

Dear Indea, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Illinois
1 review
1 helpful vote
Follow Mz K.
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Don't buy here
April 21, 2017

I wanted a skater gown for a wedding and dress link had the perfect one, not thinking about looking at the reviews I went on to purchase the dress and a bow belt accessories to go with the dress my total came out to 42.50 I paid for express shipping considering I needed it by April 29, and once I paid and received the order number. I went to read reviews and I was hoping my experience wasn't going to be a bad one, it made me nervous so I went back to check my order it said canceled and they had already took the money out the bank. After stalking the Web for customer service numbers I called four or five, never got through... so had to go to the computer found one number left a message only for a lady to email me to tell me I need to get a refund from my bank... please don't buy here...

Date of experience: April 21, 2017
Sunny L. — DressLink Rep
over a year old

Dear Mz, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Colorado
1 review
1 helpful vote
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Horrible
April 18, 2017

It has been over one month and I have still not received my item. I wish I would have read reviews on this site before I ordered. After several emails to customer service, the only response they will give me is, "Just stay happy the item was shipped in time and you will receive it." Seriously this makes no sense. Also, their shipping website is all in Chinese so if you even try to track your package you won't be able to determine where it is in transit without knowing how to read Chinese.

Date of experience: April 18, 2017
Sunny L. — DressLink Rep
over a year old

Dear Hillary, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Massachusetts
1 review
1 helpful vote
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Not worth it
April 16, 2017

I placed a order from this site and it has never came this is BS it's money wasted if you say they will receive there order at set time then keep truths to it

Date of experience: April 16, 2017
Sunny L. — DressLink Rep
over a year old

Dear Marimar, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

Puerto Rico
1 review
1 helpful vote
Follow Linloz L.
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Absolutely NOO!
April 16, 2017

When receive my items I figured out that most of them don't fit me or weren't what I expected, so I decide to make a Refund. Just to make clear, I made an order of more than $100 + Shipping. FIRST of all, they don't have any customer support ( telephone, email) on their page, I had to google it (Bad Sign!)... SECOND, After a couple emails with "Shirley" from Customer Support, she decide to have me just $4 bucks to solve the problem! WHAT? My order was more than $100! THIRD, She gave me the option to send it back all items, what I did, And now I'm waiting more than two months for my refund because "they don't find the parcel".

It's TRASH!... If you want to waste your money, Send it to me instead... maybe I can recover.

Date of experience: April 16, 2017
Sunny L. — DressLink Rep
over a year old

Dear Linloz, this is Bree from Dresslink. Thanks a lot for your order in our site and so sorry about the not fit problem. As we're online store in China, and all of the dresses based on Asian size. We mention it on each item page to remind our customer. There are different countries size chart for reference. Please according to your country standard to choose the suit one.
And all of the item page with size measurement which also can be compared.
If you had compared with, but the size measurement is wrong showed on our site, please kindly provide us some photos about the wrong size measurement. We will confirm and solve it until get your satisfaction.

Israel
1 review
0 helpful votes
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Great service
April 6, 2017

Your website is excellent, this is the second time I buy shoes in this store and I LOVE your products! I've ordered red led light shoes and it's as red as in the website and the product quality is good.
The shoes are very comfortable, the size was matched and the package came very fast, I think in 23days.
The light is very strong and you can clearly see it in a daylight.

The price is worth the shoes, thank you for the good service I will definitely order from you again.

Date of experience: April 5, 2017
Sunny L. — DressLink Rep
over a year old

Dear Einav, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Canada
1 review
1 helpful vote
Follow Susan g.
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I have bought my first and last item from dresslink. I have been patient to wait until the said date I would receive my item, and now that it has been way past the date, customer service refuses to give me back my refund because "it is out of her country". I am a woman that worked for my money. And now someone sitting behind a screen thinks they can rip me off. Unbelieveable. My suggestion to anyone that was considering dresslink as a supplier for clothes, to reconsider. Terrible service and terrible shipping.

Date of experience: March 31, 2017
Sunny L. — DressLink Rep
over a year old

Dear Susan, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!

TW
1 review
0 helpful votes
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Good impression
April 1, 2017

Good clothes worth buying, I liked their products and made me feel very good. A good shopping experience.It's a good experience.

Date of experience: March 31, 2017
Sunny L. — DressLink Rep
over a year old

Dear Ray, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

Morocco
1 review
0 helpful votes
Follow imad e.
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https://www.dresslink.com/ is my favourite shopping site. In fact the site is great because it has an excellent service, you can order from them any time and the pricing are great
I just love this site!

Date of experience: March 31, 2017
Sunny L. — DressLink Rep
over a year old

Dear Imad, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!

District of Columbia
1 review
0 helpful votes
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Thank you
March 31, 2017

The product quality is good, when I received the order, the product intact, although the logistics speed is slow, but I love the end result. So, good clothes are worth waiting for. Recommended.

Date of experience: March 30, 2017
Sunny L. — DressLink Rep
over a year old

Dear Nancy, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!