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DressLink Reviews Summary
DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1936th among Women's Clothing sites.
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Everything came on time. I ordered a dress and it fit PERFECTLY. Good quality stuff here! Will order from again.
I placed an order on August 18 it was supposed to be here within seven days I have an event that I'm going to on September 2 I ended up ordering another dress from another website receive the dress within two days as well as the other productss is that ordered with it this website has given me no type of confirmation when my order will be here if I would've never ordered from the other website I wouldn't have a dress I keep reaching out to someone they keep emailing me telling me the order is in transit so when my order do arrive I'm just going to send it back and get a refund I won't order for this website ever again! With the other website I placed an order on August 26 I receive my order by Monday also when I get the second part of my order the very next day they refunded me the shipment price because it income as they said it would I get that dress one time but from this website I'm not even getting a response for the email they even had the nerve to tell me to be patient when I haven't even sent me my address yet! My order number is DLN51AI87!
Dear Alesha Rivers, this is Bree from Dresslink. Thanks a lot for your order in our site. Your order DLN51AI87 shipped out on 2017-08-21 14:41:38 with tracking number LW722653839CN, you can track your parcel here: http://www.17track.net/en/track?nums=LW722653839CN&fc=0 If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!
Hi, can you give me the track number of my order.
My order number is DLN6N18G6. I bought it four days ago.
Dear Khoa Phan, this is Bree from Dresslink. Thanks a lot for your order DLN6N18G6. You paid it on 2017-08-24 10:51:40 and we shipped out for you on2017-08-24 23:04:06 with tracking number: LW746314795CN, You can track your parcel here: http://www.17track.net/en/track?nums=LW746314795CN&fc=0 If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!
Ordered shoes 08/09... still waiting on an order that is expedited 4-7 days. Before you ask Bree the order number is DLNP58X77 but wait that is the tracking number is you add_CN to it. These people live in another parallel universe where 1 day equals 1 to 2 weeks here. I paid with Paypal so I can open a dispute tomorrow when the package is not here and reverse their payment as the terms where pay after delivery. Either get it together or find some other payment sources as I'm sure chargebacks are costing you a fortune. Don't buy unless you want to deal with broken English, promises and continual lies.
Dear Davelynn, this is Bree from Dresslink. Thanks a lot for your order and we shipped out for you on 2017-08-10 13:33:14 with tracking number: LW681549587CN Please check here: http://www.17track.net/en/track?nums=LW681549587CN&fc=0Your parcel have arrived your country, it waiting for you to pick up in your local post office.
I am actually currently dealing with this situation still as off 8/17/17. I placed my order Sun, Aug 6. PAID $13 for 3-5 business day shipping. Did NOT receive my package (1 dress) until Monday, Aug 14. I emailed customer service Aug 14 requesting a refund for my shipping. Customer service has been arguing with me for the last 4 days that I "received my package correctly for the shipping I paid for", that "Friday Aug. 11 is not a business day" (um, what?). I paid to have my dress at my door NO LATER THAN 8/11 and did not receive it until 8/14. Had to go and buy another dress since mine did not arrive in time for an event that I needed it for (hence the 3-5 day shipping). They are refusing to refund me and are only arguing with me.
Dear Meagan, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? The shipping time depending on the method you choose and the destination you are at. The fastest dethod take 3 to 6 days normally. Please check details about Dresslink shipping here: http://www.dresslink.com/help-detail-code-Shipping_method.html Waiting for your reply and have a nice day!
I just order a bag, I'm trying to track it but it's telling me not found, or error occur. I was told it been shipped and take 7-11 business days..
Dear Naya, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Right off the bat they falsely advertised the shipping estimate- my items were supposed to arrive within 4-7 days, and immediately after I clicked purchase they emailed me saying they would ship 12-14 days. Given that these were for an event that they would now not arrive in time for, I immediately asked to cancel the order within an hour of submitting it- no response. Items arrive super late a week and a half later and finally someone responds but wont help me process a refund, instead she keeps asking over and over if she can give me $6 back to keep the items (which cost over $35)- and I had to practically beg for her to just let me return them. After a week and a half of this back and forth she finally forwards me the return information and it's so intense/ comprehensive that it literally took me over an hour to package the items (you have to include printed photographs of them on the packaging!)- so at the end of the day apparently i ended up paying $18 to return items that i only paid $35 for, which were falsely advertised and one was not even what I ordered (wrong type of tights) and still have not received a refund.
Dear Kirsten, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? The shipping time depending on the method you choose and the destination you are at. The fastest dethod take 3 to 6 days normally. Please check details about Dresslink shipping here: http://www.dresslink.com/help-detail-code-Shipping_method.htmlWaiting for your reply and have a nice day!
Purchased item, arrived damaged. I paid for the $1.99 shipping insurance to pay for free returns. Tried to return and they want me to pay for the shipping. Bree, just keeps giving me the run-around. Finally, had to contact bank and stop pmt on credit card as they are a fraud. Operates out of another country, and responds in broken English at 2am. No phone number to contact. Filing complaing with Better Business Bureau.
Dear Chris Gile, this is Bree from Dresslink. Thanks a lot for your order DLN274C4Y in our site and so sorry about the damaged item. We do have emailed to communicated about the damaged problem and I asked you to show me some photos about the damaged parts so that we can check out if the item damaged on the way or before we ship out, but you refused to provide more photos. Now you want to return back, Yes, of course you can return it back and you do have paid $1.99 shipping insurance, You will get your full refund, including return shipping fee and item fee back after we get the parcel from shipping company. Items returned must be in their unused condition with the original packing. Please provide me photos and tracking number about the return parcel. If you have any more request, you can contact me in live chat or email address: [email protected], I will try my best to help you as soon as I can. Have a nice day!
I wanted to order a pair of shoes but kept getting an error message saying "can not ship to address". I contacted them and after a couple emails clarifying info, they asked for my email password to place the order. No legitimate company would do that. I now have them blocked.
Dear Willow, this is Bree from dresslink. Please choose the available address and zip code about your shipping address. If you can not find the city in our site, please choose "other" and you will place your order soon.
If there have no "other", that means the shipping company do not ship to your city， different delivery company have different delivery ways, some country delivery company can not ship to.
I figured this was one of those 'low cost / from China' websites but when I saw 'Shipping 6-8 Days' I figured I was in the clear to receive my item in time for my event. After purchase I received an e-mail stating that my package would arrive in up to 20 days. After emailing for clarification I got a vague email from "Bree from Customer Service Dept" that my parcel was at my local post office for pick-up even though the tracking in her e-mail lists it as in China. Shady. I think the positive reviews on here are from the company itself.
Dear Christina, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
I ordered two intems. First i've waited for 7 weeks to get my order, but i did'nt get it. Then i mailed dresslink, and they said that my adress was wrong. What i think a kinda strange... so i asked to get my money back on my bank account... and now they say " it's failed to pay you back on your bank account.
I'm not happy with this service and i don't order other intems
Dear Harmina, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Trying to respond to DressLink. Not sure it went through. I did include my order number with my voicemails and emails. Here it is again: DLN21WH60
Dear Lynn, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
I HAVE ONLY RECEIVED PART OF MY ORDER. IT IS VERY FRUSTRATING AND THERE IS NO WAY OF FINDING OUT WHERE THE REST OF MY ORDER IS! PLEASE GIVE ME SOME INFORMATION ON WHERE THE REST OF MY ORDER IS!
Dear Purnima, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
I had a great experience using this site...
I hope other users of this great site will experience the same thing!
You guys deserve my 4stars.
Dear Michael, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
This website has become one of my favorite because I bought some dresses from this site for my sister and she was so happy to get them. Every dress was perfectly fit and beautiful. Even the site is easy to use and user friendly. And talking about the dresses which I received really such a fast delivery. I am pleased with the service of this site. Believe me everything you purchase is worthy. I liked this site very much. And thanks to you for the happiness on my sisters face.
Dear Yashwantsinh, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I ordered clothes from DressLink.
It was suppose to take 15 to 25 days and it took 3 months. The leggings were see-through, the dress was too small and the costumer service was really bad. I give 2 cause the shirt I receive was ok. I shall not recommand.
Dear Alex, this is Bree from Dresslink. Thanks a lot for your trust and order in our site. So sorry about the problem. Is it convenient for you to take some photos about the problem? The photos should including the items you have received and the bag, the white paper on the bag, so that I can check for you as soon as possible.
Sorry for the inconveniences and I beg your forgiveness.
I will give you a solution later and Await your reply.
I am very impressed by your service. I never expected such a fast delivery. At first I thought it will be like one of those shopping platform I use that gives me headache each time I shop with them. With quick response from the customer care and express delivery. I will get back anytime i need more. It was a wonderful experience shopping with you.
Dear Schorlastical, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I really loved the collections on this site, and after buying I was totally amazed by its excellent quality and customer support. I have almost bought 8 various products from them and I have rated them as my best collections.
Dear Amy, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I have searched many shopping sites before buying a party dress, but I found my choice at DressLink.com, It was having perfect quality. I also referred the same to my friends.
Dear Hubaiba, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!
I placed an order for my huge birthday party event and they did not even ship the item out till 20 days after the day the order we placed so of course the dresses will not be delivered in time now. Now i have to shop with another company and pay more for express delivery. I have been doing internet shopping for about 15 years now and have never dealt with a company so horrible as this
Dear Elizabeth, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your number, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
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Dear Jakayla, this is Bree from Dresslink. Thanks a lot for your highly praised about our shopping site. I am so happy to hear that and your wonderful and real shopping experience can make more customers from all over the world trust us. You can tell your shopping story to your friends, neighbors and your families. I will try my best to provide our high quality goods, cheap prices and better services to all the customers shopping in our site. You are always welcome to gave your reviews about your shopping site, no matter good ones or bad ones. Looking forward to service you again! Have a nice day!