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DressLink

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DressLink

2.3
dresslink.com

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DressLink Reviews Summary

DressLink has a rating of 2.3 stars from 476 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLink most frequently mention customer service, tracking number and credit card. DressLink ranks 1935th among Women's Clothing sites.

service
81
value
78
shipping
83
returns
56
quality
74

We monitor reviews for authenticity

Kenya
2 reviews
1 helpful vote
Follow L M.
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I was referred to DressLink by a friend and I must say, heeding to her advice to shop with them was one of my best decisions. My mind was blank on what to wear to a special even that was coming up. I had window-shopped everywhere I could think of and I could not find anything that matched the theme that I wanted to go with. Upon the very timely referral from my friend, I considered to check out DressLink's dresses but at the back of my mind I had made provisions of "I will not find what I am looking for and in the off chance that I do, I will never have it with me on time". I loved two dresses at first sight and placed two orders immediately. I explained to the customer care that I needed the dresses promptly and they promised to deliver, which they did. I absolutely love the dresses from the quality to fitting to designs. I am definitely shopping with the DressLink Family again and again.

Date of experience: November 13, 2017
Kenya
2 reviews
1 helpful vote
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Foremost, a big thank you to the entire DressLink Family because I received amazing service. The customer relations agents are responsive to customer concerns and I must mention that their response time is amazing. At first, I was not very sure about purchasing the dress from DressLink, but they surpassed my expectations. Although the delivery took a little longer (reasonable though), I was impressed by the quality of their products. I bought my wife a dress and she is the happiest woman right now. She has a soft spot for high quality products and I am certain that i want to work with DressLink again. I am still waiting on my next delivery, and i know that they will deliver. I would recommend DressLink to anyone, any day!

Date of experience: November 10, 2017
Indiana
1 review
2 helpful votes
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I PLACED AN ORDER ON 11/05/17 AND I RECEIVED AN EMAIL TODAY FROM DRESSLINK SAYING THEY ARE WAITING ON PAYMENT. THE PAYMENT HAS ALREADY WENT THROUGH MY CREDIT CARD ACCOUNT. I HAVE TRIED CONTACTING DRESSLINK WITH NO LUCK. I REALLY HOPE MY FIRST EXPERIENCE DOESNT TURN OUT TO NOT BE A GOOD ONE. I ORDERED TWO TOYS FOR TWO SPECIAL LITTLE BOYS THAT WANTS THEM SO BAD.

Date of experience: November 8, 2017
New Jersey
1 review
0 helpful votes
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This company gave me what I was looking for, despite the little shipping setbacks. I loved the material I bought from them. Well-designed and I feel matured whenever I wear it outdoor. On top of that, the price was very great. I will definitely buy again.

Date of experience: November 8, 2017
California
2 reviews
0 helpful votes
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Accurate service
November 8, 2017

DressLink is the most popular place wit great prices and fastest delivery service. In my experience, they always have the item in stock and I never faced any single issue with them. They comes with great customers support and awesome collection of the products.

Date of experience: November 7, 2017
GB
1 review
0 helpful votes
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I was so happy buying from Dresslink, the dresses are awesome and has a great quality, i was so surprised about the prices, the prices were good and affordably, i and my family were so impressed about the quality of the dresses, thou the shipping was a little bit late but it deserves the best, i will recommend my friends about this wonderful experience, i will always buy here

Date of experience: November 7, 2017
Wisconsin
1 review
1 helpful vote
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I placed an order on September 7 th. They took my money on September 9th. I still have not received my items. After tracking it for weeks it still says the package is "in acceptance ". What is that?

Date of experience: November 5, 2017
Sunny L. — DressLink Rep
over a year old

Hi Wendy,
I'm so sorry to hear that, we tried to find the complaints from our service email box, but nothing can be found with your name ID.
Can you please contact us to help you solve the problem?
BTY, Normally standard shipping method will take 8-15 business days according to different countries.

Please email me at [email protected]
I would like to help you check, kindly confirm with us and we will help you solve it soon.
Have a good day!
Echo peng
Customer service dept.

New York
1 review
0 helpful votes
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After all, I wasn't disappointed when I decided to buy from DressLink. I read some reviews but yet I had the courage to try this company because of the kinds of stuff I saw on their website. I was amazed when my order arrived, though not on time. I was only concerned about the stuff and I got something that was beyond my expectation. Great and fantastic dress with a reasonable price. I will keep buying from this company, as long as they have excellent stuff.

Date of experience: November 4, 2017
New Jersey
1 review
0 helpful votes
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I placed an order on October 2,2017, for two dresses for my daughter's group party that is coming up on 11/11/2017. Because I'm aware that this company has great stuff but their delivery method delays a bit so I have to place my order on time. I got my order on 1 of November, 10 days before the celebration and I was very happy because I took the right decision by placing an order on time. In this case, I wasn't disappointed. I think that should be the ideal solution for any customer who wants to place an order, the earlier the better. By the way, I love the dress and will buy again and again!

Date of experience: November 3, 2017
Nigeria
2 reviews
2 helpful votes
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Outstanding Experience
November 3, 2017

Dresslink has cool dresses with generally decent prices. Their clothes are great quality and it is very affordable. They ship exactly what I saw n the pictures in their online store, I received what exactly I paid for. Furthermore, Dresslink has a user-friendly customer service and their shipping was moderately ok. Highly recommended.

Date of experience: November 2, 2017
California
2 reviews
2 helpful votes
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Super Quality Stuff
November 2, 2017

I've purchased 2 nice clothes recently from DressLink and all my friends admire the wonderful made stuff. They couldn't believe when I told them the price I bought them. Truly, this company has fantastic stuff but their major challenge is shipping. They will actually deliver but it may take some time to arrive at your doorstep. Just like mine, I was expecting my order in 2-3 weeks but they arrived in a months time. Nevertheless, I've to bury my worries because the product was absolutely fantastic!

Date of experience: November 2, 2017
Bangladesh
1 review
0 helpful votes
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Very Nice Service...!
November 2, 2017

I bought a shoe for my wife from dresslink. I am very satisfied with their service and also their fair price. My wife is also very happy with this shoe. It design is very nice. Highly recommended for this store.

Date of experience: November 2, 2017
California
2 reviews
6 helpful votes
Follow Brooke W.
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On October 18th I made a purchase and got the "expedited" 2-7 business day shipping. It is now Oct 31st and when I log into my account it says that my item is still in "Payment Review" whatever that means. Money definitely came out of my account so I don't know how it's still in review. The annoying this is this was part of a costume for an event that already passed so now even if it does ship it's of no use to me. I've messaged them on Facebook and Paypal and their phone number doesn't even work. I have had ZERO response. Companies like this need to be SHUT DOWN!

Date of experience: October 31, 2017
Sunny L. — DressLink Rep
over a year old

Hi Brooke,
I'm so sorry to hear that, we tried to find the complaints from our service email box, but nothing can be found with your name ID.
Can you please contact us to help you solve the problem?
And Normally if the order status being payment review that mean the payment was hold by the bank for Authorization Verification or the payment has been opened charged back or dispute from the bank by cardholder.
We would like to help you check, kindly confirm with us and we will help you solve it soon.

Have a good day!
Echo peng
Customer service dept.

Nigeria
4 reviews
4 helpful votes
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Super dresses
October 30, 2017

Dresslink has cool dresses and generally decent prices. Their dresses are of great quality yet very affordable and look exactly like what is in the pictures. You can never be disappointed. Furthermore, their online store is user friendly allowing you to select different dresses available in the site and their customer service is stellar. I would definitely recommend this company

Date of experience: October 30, 2017
Kenya
2 reviews
2 helpful votes
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Great experience
October 30, 2017

I have been shopping with this site for three years now and not a single day did they disappoint. I ordered three floral dresses last week which were shipped on time and in good condition. The quality was also great as usual and the price really cool. My entire family also loves this site and are frequent shoppers. Thanks for being so amazing in every meaning of the word. Cheers!

Date of experience: October 29, 2017
Utah
4 reviews
3 helpful votes
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Amazing!
October 28, 2017

Wonderful shopping online, great bag, lovely material, colour and style.

I have shopped with the company for a long time now and have never had any problems or have had any need to return anything.

Would recommend this company to all my family and friends.

Date of experience: October 28, 2017
GB
4 reviews
3 helpful votes
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Great experience
October 27, 2017

Very valuable and user-friendly website, thanks! I've been using it for already a year and will definitely continue doing so.

Date of experience: October 26, 2017
Canada
2 reviews
0 helpful votes
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Well recommended!
October 26, 2017

I love this site, always go on to purchase bags and shoes! I probably visit at least 3 times a day to see what's new, Well recommended, I love it!

Date of experience: October 26, 2017
Nigeria
2 reviews
1 helpful vote
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Amazing experience
October 26, 2017

I order for a bag on dresslink. It was more cheaper and the bag is of good quality even more than I expected, delivery was a bit late but it worth waiting for.
Great experience

Date of experience: October 26, 2017
GB
1 review
1 helpful vote
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I was surfing through the web looking for an online store where I can get amazing dresses for my upcoming birthday. When I stumbled upon dresslink, it amazed me that their stuff are far cheaper and even quality than those that I have seen physically on offline stores. The design was good, good quality and overall the customers service was amazing with good friendly relationship. Though their shipping logistics is a bit slow but it worth the wait because my birthday celebration was glamorous with the trending dresses I got from dresslink. I recommend them a full 100%.

Date of experience: October 25, 2017