DressLilyReviews 4,651

I just ordered and I wish I had read these reviews before. I ordered two dresses for specific events next month. The shipping time states 10-20 days but according to many of these people, I won't see my order until months from now AND it won't be what I expect it to be. I truly hope I'm not disappointed.

I really like the way they reached out to me regarding an issue with a wrong product, so I know they care about customers and is quick to resolve an issue and that means alot... no one is perfect... I will still be shopping on Dresslily

I ordered a few wigs. Instead I got a very small white and gold dress. I let dresslily know this was a wrong item. They told me to take pictures and email them, and then to wrap up the dress and pay to have it sent back. This was a heavily beaded dress and was going to cost more than the wigs themselves to return, so - I have a weird tiny dress and no wigs.

My order came quickly, and was as described,(mermaid tail blanket) but it was damp and horribly smelly. And the outer package was not broken. They shipped it to me damp and smelly, mouldy clothes pin and all.

I am happy to report that dresslily.com provided a full refund in a timely fashion after a few short messages about the issues with the product. American buyers be sure to check out the size and fit charts before ordering@ http://www.dresslily.com/m-article-id-90.htm.

Very cute shirt. The material is also good. I would recommend this website to everyone.

I am still waiting for my one item. Other places i have received within a week its been almost three weeks now and still nothing. I was very excited now im very disappointed not ordering from here again!

We ordered two tees in Jan. One finally arrived, the other not so much. Tried calling (disconnected) email (no response) so I will warn everyone to not shop Dresslilly. All they care about is your money...

I order 3 items, and paid extra for faster shipping.
One item arrived like 12 days later and 2 items are not even shipped yet. I feel very ripped off. I will never shop with this company ever again, and I highly advice you to do the same.

Everything is so low priced, but the items are cute! I loved the items I got. Also very helpful customer service.

I've been ordering from Dresslily for about a year now. I've only ever had one issue where I did not receive my item, however, their customer service team sent another package with no hassle.

I ordered 2 items only one came it's already 6 months until now I didn't receive the other item

I ordered two items from them over three weeks ago, and my order still says it's being processed. I had hoped to use the dress for prom, but won't be able to if it doesn't get here in time. Now I've been reading the reviews and am worried that even if it does get here it won't fit or will be terrible quality.

I recently ordered a top and a jacket from DressLily. While I was satisfied with the jacket, I found the top did not meet my expectations. I contacted their customer support and told them about my complaint and what surprised me is how much they valued their customers and acted on it promptly! I will definitely order again as I valued the way they treated me. I highly recommend DressLily!

The service was amazing. The customer service team are super friendly and the shipping was fast. Would definitely recommend this site!

I ordered a few things from here and NOTHING is great about it. The bathing suits i ordered look NOTHING like the pictures, they are the wrong sizes, ans the fabric is awful. The romper i ordered is basically a child size. This is the worst website i've ever seen. They BETTER be giving me my refund!