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DressLily

2.1

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DressLily Reviews Summary

DressLily has a rating of 2.1 stars from 4,651 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressLily most frequently mention customer service, tracking number and credit card. DressLily ranks 11th among Discount Clothing sites.

service
899
value
846
shipping
904
returns
605
quality
815

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RU
1 review
3 helpful votes
Follow Yanina S.
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Very nice site, did there a lot of orders. Everything comes in time. Good prices and quality of goods. Advise to buy only there.

Date of experience: December 19, 2013
GB
1 review
2 helpful votes
Follow Natalie B.
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Ordered a coat off dresslilly.com and it came fairlys quick considering it was from china to uk was of good quality and really cheap prices will be ordering off there again

Date of experience: December 19, 2013
New York
1 review
2 helpful votes
Follow maureen L.
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I ordered a coat from this site. I use paypal and the money was taken out right away. I got confirmation email and was told I would get my tracking information when the article was shipped. I did not received any tracking information, so I tried to email the company, I was told my order number did not exist and the email will not go through without a tracking number, so I have no way to contact them. Also the next day after I placed the order my email account was hacked, and I receive a fraudulent email from "Paypal" inquiring about my account, it asked me to enter all my information again in order to be able to use my paypal account. On closer inspection the address was not paypal, but peypal. Thankfully I caught that and deleted the email. Coincidence, maybe but Im careful and in the last 9 years have never had my email hacked till now. Im sorry I didn't check this site before ordering from dresslily and you can be sure that I will from now on. Also after this happened I see many many complaints similar to mine about the site. DONT ORDER FROM DRESSLILY under any circumstances.***update***just letting others know. I opened a dispute with paypal and Dresslily refunded my money. Although without even communicating with me about my
Merchandise order. I would have liked the coat, but I least I didn't lose my money. Glad to hear some others got their merchandise, but I would never order from here again. If you do, use caution and paypal. Happy New Year.

Date of experience: December 15, 2013

From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.


dresslily.com
Founded in 2008
Shenzhen, GuangDong, China
+339
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